HSM390 | QUESTIONS AND ANSWERS | 2026 UPDATE | WITH COMPLETE SOLUTION
True or False? An MRSA infection acquired in a local hospital which could have been avoided will not be
compensated by an insurer as a never event. - (ANSWER)True
True or False? Hospitals using CQI adopt methods first pioneered by Deming in India. - (ANSWER)False
True or False? Optimizing the delivery of health care is a major reason for using CQI in the US health
system. - (ANSWER)True
True or False? The Institute of Medicine has found the quality of health care in the United States to be
fairly uniform. - (ANSWER)False
True or False? The Institute of Medicine has found the quality of health care in the United States to be
fairly uniform. - (ANSWER)True
Profound knowledge in management requires - (ANSWER)knowledge about variation
The CQI process began in - (ANSWER)Japan
Which is paid more attention to as part of TQM than CQI for healthcare? - (ANSWER)time per unit
production
Which statement would be appropriate for a manager to make to someone when using CQI? -
(ANSWER)"Quality control wants to help improve unit performance."
Which would be an addition to the structure of CQI? - (ANSWER)relying on top-down design
True or False? Nurses have abundant valuable knowledge about their activities for the CQI process. -
(ANSWER)True
True or False? Office staff in a large physicians' practice should be involved in the CQI process. -
(ANSWER)True
, HSM390 | QUESTIONS AND ANSWERS | 2026 UPDATE | WITH COMPLETE SOLUTION
True or False? Recent increased use of CQI in US health care results, in part, from the Affordable Care
Act. - (ANSWER)True
True or False? The way in which CQI empowers employees can help motivate them to assist in the
process. - (ANSWER)True
True or False? What was added to the Triple Aim to make the Quadruple Aim was a focus on improving
the lives of clinicians and staff. - (ANSWER)True
True or False? Implementation is largely independent of how open an organization's culture is to
change. - (ANSWER)False
True or False? Implementation science is all about improving how ideas and processes are accepted and
used, implemented. - (ANSWER)True
True or False? In implementation, acceptability revolves around perception. - (ANSWER)True
True or False? Innovation-specific capacity is part of the delivery system for the implementation of
innovation. - (ANSWER)False
True or False? The installation stage of implementation involves work to prepare the organization for
change. - (ANSWER)True
A study of Intermountain Health Care found that which aspect of the US health care system most
impeded the implementation of CQI? - (ANSWER)Complexity
If you want to innovate in the hospital which you manage, you should - (ANSWER)lead by example
The culture of excellence which CQI aims to foster resembles a - (ANSWER)safety culture
True or False? An MRSA infection acquired in a local hospital which could have been avoided will not be
compensated by an insurer as a never event. - (ANSWER)True
True or False? Hospitals using CQI adopt methods first pioneered by Deming in India. - (ANSWER)False
True or False? Optimizing the delivery of health care is a major reason for using CQI in the US health
system. - (ANSWER)True
True or False? The Institute of Medicine has found the quality of health care in the United States to be
fairly uniform. - (ANSWER)False
True or False? The Institute of Medicine has found the quality of health care in the United States to be
fairly uniform. - (ANSWER)True
Profound knowledge in management requires - (ANSWER)knowledge about variation
The CQI process began in - (ANSWER)Japan
Which is paid more attention to as part of TQM than CQI for healthcare? - (ANSWER)time per unit
production
Which statement would be appropriate for a manager to make to someone when using CQI? -
(ANSWER)"Quality control wants to help improve unit performance."
Which would be an addition to the structure of CQI? - (ANSWER)relying on top-down design
True or False? Nurses have abundant valuable knowledge about their activities for the CQI process. -
(ANSWER)True
True or False? Office staff in a large physicians' practice should be involved in the CQI process. -
(ANSWER)True
, HSM390 | QUESTIONS AND ANSWERS | 2026 UPDATE | WITH COMPLETE SOLUTION
True or False? Recent increased use of CQI in US health care results, in part, from the Affordable Care
Act. - (ANSWER)True
True or False? The way in which CQI empowers employees can help motivate them to assist in the
process. - (ANSWER)True
True or False? What was added to the Triple Aim to make the Quadruple Aim was a focus on improving
the lives of clinicians and staff. - (ANSWER)True
True or False? Implementation is largely independent of how open an organization's culture is to
change. - (ANSWER)False
True or False? Implementation science is all about improving how ideas and processes are accepted and
used, implemented. - (ANSWER)True
True or False? In implementation, acceptability revolves around perception. - (ANSWER)True
True or False? Innovation-specific capacity is part of the delivery system for the implementation of
innovation. - (ANSWER)False
True or False? The installation stage of implementation involves work to prepare the organization for
change. - (ANSWER)True
A study of Intermountain Health Care found that which aspect of the US health care system most
impeded the implementation of CQI? - (ANSWER)Complexity
If you want to innovate in the hospital which you manage, you should - (ANSWER)lead by example
The culture of excellence which CQI aims to foster resembles a - (ANSWER)safety culture
