What type of care is given in facilities or homes where the residents have six months or less to
live? correct answers hospice care
What are personal daily care tasks such has bathing, skin nail and hair care, mouth care, and
assistance with walking, eating, drinking, dressing, and transferring also known as? correct
answers activities of daily living
Are NA's allowed to insert tubes, give tube feedings, change sterile dressings, or give
medication? correct answers no, only nurses are
What are the nurses' duties at a long term care facility? correct answers assess residents, creates
the care plan, monitors progress, and gives treatments and medications
Who works with people who need help adapting to disabilities and performing activities of daily
living? correct answers occupational therapist
An occupational therapist may order what to help residents perform activities of daily living?
correct answers assistive/adaptive devices
Who will help residents learn how to use adaptive devices such as special cups and spoons?
correct answers occupational therapists
What is the line of authority in a facility also known as? correct answers chain of command
Guideline for legal and ethical behavior: Care you give should be ______________ accurately
and promptly, according to company policy. correct answers documented
What is the right to privacy and confidentiality? correct answers Residents have the right to
speak privately with anyone,
, the right to privacy during care,
and the right to confidentiality regarding every aspect of their lives
Who can a resident's medical and personal information be shared with? correct answers only
members of the care team
Does a NA have to tell her supervisor if she sees or suspects abuse? correct answers She is
legally obligated to.
Who is the legal advocate for all residents? correct answers ombudsman
What is the job of the ombudsman? correct answers advocate for residents' rights and quality
care
What law sets standards for protecting the privacy of patients' health information? correct
answers Heath Insurance Portability and Accountability Act (HIPPA)
What is PHI? HIPAA identifies certain PHI that must remain confidential. correct answers
protected health information
What are two examples of positive nonverbal communication? correct answers smiling in a
friendly manner and leaning forward to listen
What are phrases that are used repeatedly and do not really mean anything? correct answers
clichés
What is an example of a commonly used cliché? correct answers "Everything will be fine."
When should an NA use simple, non-medical terms? correct answers when speaking to residents
and their families