Human Communication in Society - Chapter 11 Questions and Answers (100% Correct Answers)

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Human Communication in Society - Chapter 11
Questions and Answers (100% Correct Answers)
organizations
Ans: the set of interactions that members of purposeful groups use to accomplish
their individual and common goals

function
Ans: the goals and effects of communication

production
Ans: a function of organizational communication in which activity is coordinated
toward accomplishing tasks

maintenance
Ans: a function of organizational communication in which the stability of existing
systems is preserved

innovation
Ans: a function of organizational communication by means of which systems are
changed

structure
Ans: recurring patterns of interaction among organizational members

downward communication
Ans: in a traditional conduit model of communication, communication with
subordinates

upward communication
Ans: in a traditional conduit model of communication, communication with
superiors

horizontal communication
Ans: in a traditional conduit model of communication, communication with peers

hierarchy
Ans: a power structure in which some members exercise authority over others

formal structure
Ans: officially designated channels of communication, reflecting patterns explicit or
desired patterns of interaction