PIC Certification Written Exam Latest Updated Questions With Answers Success Guide.
Workability - (ANSWER)To be able to always deliver exceptional results with high standards and great
attitude
Intensity - (ANSWER)Be all in for highest level of engagement and execution. NOW!
Integrity - (ANSWER)Be impeccable with our words and actions. Be true
Mission - (ANSWER)To deliver exceptional Asian dining experiences by building an organization where
people are inspired to better their lives
Values - (ANSWER)Proactive, Respect? Win-win, Growth, Great Operations, Giving
2020 Vision - (ANSWER)Be recognized as a world leader in people development. To become loved by our
guests
Panda Way - (ANSWER)Healthy lifestyle
Continuous learning
Developing others
Acknowledging others
environment - (ANSWER)To create a safe and empowering conversational environment for team panda
to listen, appreciate, and challenge each other to bring our 2020 vision alive and in action!
What does GEM stand for? How do we calculate GEM score? - (ANSWER)Guest Experience
Measurement. Amount of 5's divided by amount of surveys.
Roles and Responsibilities - (ANSWER)1. Workability, Intensity, and Integrity
2.Uphold high operational standards and being the best
3.Emotional connection with the guest through Food, service, and ambiance
, PIC Certification Written Exam Latest Updated Questions With Answers Success Guide.
4. Team builder- being a trusted leader
5. community outreach
!0 steps of steam table management - (ANSWER)1. heaping scoop
2.calling out proper batches
3. constantly stir food
4. spoon positions
5. folding towel
6. clean as you go
7. changing spoons
8. changing pans
9. steam table glass
10. food quality
Holding temp 60-125 degrees - (ANSWER)High violation
proper cooking time and temperature (165 degrees) - (ANSWER)High violation
Proper reheating procedures - (ANSWER)High violation
proper cooling procedures - (ANSWER)High violation
Adulterated food-mixing good food with bad food. like mixing alcohol and water. - (ANSWER)High
violation
Employee Health - (ANSWER)High violation
Hand washing - (ANSWER)High violation
Workability - (ANSWER)To be able to always deliver exceptional results with high standards and great
attitude
Intensity - (ANSWER)Be all in for highest level of engagement and execution. NOW!
Integrity - (ANSWER)Be impeccable with our words and actions. Be true
Mission - (ANSWER)To deliver exceptional Asian dining experiences by building an organization where
people are inspired to better their lives
Values - (ANSWER)Proactive, Respect? Win-win, Growth, Great Operations, Giving
2020 Vision - (ANSWER)Be recognized as a world leader in people development. To become loved by our
guests
Panda Way - (ANSWER)Healthy lifestyle
Continuous learning
Developing others
Acknowledging others
environment - (ANSWER)To create a safe and empowering conversational environment for team panda
to listen, appreciate, and challenge each other to bring our 2020 vision alive and in action!
What does GEM stand for? How do we calculate GEM score? - (ANSWER)Guest Experience
Measurement. Amount of 5's divided by amount of surveys.
Roles and Responsibilities - (ANSWER)1. Workability, Intensity, and Integrity
2.Uphold high operational standards and being the best
3.Emotional connection with the guest through Food, service, and ambiance
, PIC Certification Written Exam Latest Updated Questions With Answers Success Guide.
4. Team builder- being a trusted leader
5. community outreach
!0 steps of steam table management - (ANSWER)1. heaping scoop
2.calling out proper batches
3. constantly stir food
4. spoon positions
5. folding towel
6. clean as you go
7. changing spoons
8. changing pans
9. steam table glass
10. food quality
Holding temp 60-125 degrees - (ANSWER)High violation
proper cooking time and temperature (165 degrees) - (ANSWER)High violation
Proper reheating procedures - (ANSWER)High violation
proper cooling procedures - (ANSWER)High violation
Adulterated food-mixing good food with bad food. like mixing alcohol and water. - (ANSWER)High
violation
Employee Health - (ANSWER)High violation
Hand washing - (ANSWER)High violation
