MOST RECENT EXAM 2026-2027 ACTUAL COMPLETE REAL EXAM
QUESTIONS AND CORRECT ANSWERS (VERIFIED ANSWERS)
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look beyond personal fulfillment and narrow spheres to
organizational fulfillment and lasting, sustainable solutions. Rather
than "put out fires," the manager thinks in terms of lasting
improvements and results.
The Fifth Discipline tasks a manager to
Failure to see. If individuals fail to see the need for change, they will not
change. Failure to move. Individuals would rather do something familiar
(even useless)
competently than fail at something new and unfamiliar.
Failure to finish. Individuals may see the need for change, but, have no idea how
to go about it.
Three "brain barriers" which stand in the way of strategic change:
Doing the right thing well.
Discovering that the right thing is now the wrong
thing. Doing the new right thing, even if poorly at
first.
Eventually doing the new right thing well.
Black and Gregersen argue that the cycle of change involves four stages:
experience stress. This goes for personal and organizational changes.
Anyone going through difficult change is likely to
,communication.
A consistent theme in both leadership and change management is the need for
the reasons for any change,
the benefits, and
the specifics of what will happen.
Leaders should explain
inspiration,
imagination,
ideas,
insight,
invention,
implementation.
Six "I's" for Innovation:
Christensen, along with collaborator Michael E. Raynor, suggest that established
companies need to learn to recognize disruptive products, to understand the
dynamics of their industry, and to plan their own growth alternatives.
What is the Innovator's Solution?
incremental,
semi-radical,
and radical
innovation
There are three generic types of innovation:
, the development of the Internet, cellular mobile telecommunications,
computerized tomography (CT) and magnetic resonance imaging (MRI) in the
field of diagnostic
imaging, and digital cameras.
Examples of radical innovation include
.
Dow, Wal-Mart, Novartis, and Apple Computer
Examples of companies that have employed semi-radical innovation are
preparation,
incubation,
illumination and
execution.
Harvard Business School's Teresa Amabile has labeled the four stages of the
creative process:
A culture that impedes
creativity Stifling team
dynamics
An over-reliance on analytical thinking
Creative barriers could include:
the group's illusion of invulnerability and of
unanimity; a belief in the group's inherent
morality;
and a collective willingness to discount warnings.
Groupthink also leads to censorship of views that differ from the group's and
self- appointed "mind-guards" who screen the group from dissidents.
Some of the common characteristics of groupthink include:
, - Change your physical surroundings
- Take a breakSurround the team with new and different creative inputs
- Seek fresher perspectives
- Do more research
- Work backwardsImitate
- Try mindmapping or lists of ideas
- Employ deadline pressure to spur idea generation
- Adopt a "rough draft" mentality
Ten tips for team leaders to re-ignite creativity:
Lockheed
Who invented the first skunkworks?
- Brainstorming
- Braindrawing
- Discussion 66
- Anonymous Idea Generation
- Edward de Bono's Lateral Thinking and Provocation
- SCAMPER
Examples of Group Creativity Tools:
"provocative operation."
Edward de Bono coined the word "po" to refer to