Actual Complete Real Exam Questions And Correct Answers
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Which of the following actions are you required to do when contacted
regarding an allegation of noncompliant activity?
a. Speak with the investigator as quickly as possible.
b. Answer all questions honestly and completely.
c. Offer information and documents important to the investigation.
d. All of the above
D. All of the above
Key areas you as a broker/agent have control over and impact upon regarding
Star Ratings for quality are:
a. Member Satisfaction/Experience
b. Complaints
c. Rapid Disenrollment
d. All of the above
D. All of the above
,Noting the correct enrollment period on enrollment applications helps in
preventing delayed enrollment processing.
Select
one:
True
False
True
A grievance request, or any evidence concerning a grievance, must be filed
orally or in writing no later than calendar days from the date of the
event or the date the
member is made aware of the issue.
a. 30
b. 45
c. 60
d. 90
C. 60
, Health plan fax numbers vary for health plans that offer fax enrollment
submissions.
Select
one:
True
False
True
Centene requires all contracted brokers/agents to read, understand, and
agree to Centene's Business Ethics and Code of Conduct Policy.
Select
one:
True
False
True