Questions and Answers 2026
Technology -
correct answer ✅-theoretical and practical knowledge, skills, and
artifacts that can be used to develop products and services as well
as their production and delivery system
Information technology -
correct answer ✅-mechanical, analog, and digital tech for
collecting data and processing data into useful info and actionable
knowledge
- Infrastructure artifacts, End user artifacts, Enterprise artifacts,
knowledge and skills
Infrastructure artifacts -
correct answer ✅- hardware, networks, networking apps
End user artifacts -
correct answer ✅-desktop computers, laptops, PDAs etc
-user/ business apps
Enterprise artifacts -
correct answer ✅-ERP
-enterprise business systems (EBS)
,SCMT 465 Heim Exam Actual
Questions and Answers 2026
-advanced manufacturing technologies (AMT)
Management of Technology -
correct answer ✅-an academic/ professional field that studies:
=how tech affects a firm's mission, stratefgy, and tactics
= how to use existing tech effectively
=how to manage tech exploitation and exploration in a firm
=how to use tech to innovate
=how to select new and appropriate techs
=how to nurture tech adoption by end users
=how to manage tech based firms
=how to develop new tech
Supply chain -
correct answer ✅- a network of resources and activities that
supports the production of goods and services or e services
Supply Chain Management -
correct answer ✅-integrated mgmt of the flow of materials and
products, services, cash and info from suppliers to end customers
and back again
,SCMT 465 Heim Exam Actual
Questions and Answers 2026
Supply chain coordination -
correct answer ✅- a supply chain if fully coordinated when all
decisions are aligned to accomplish global system objectives
Lack of supply chain coordinaion -
correct answer ✅- occurs when decision makers have incomplete
info or incentives that are not compatible with system objectives
Past corporate strategy -
correct answer ✅-plan to gain and sustain a competitive
advantage; continually solidifying and reinvesting to maintain the
advantage in a relatively stable product environment
-pick 1 area and dominate
Present corporate strategy -
correct answer ✅-dynamIc and demand driven; there is no such
thing as sustainable advantage, all advantages are temporary
=depends on internal capabilities as well as business partNer
network capabilities
=IT CAPABILITIES + SCM PRACTICES ENABLE STRATEGY
, SCMT 465 Heim Exam Actual
Questions and Answers 2026
Stage 1 SCM mgmt practies -
correct answer ✅- decentralized logistics functions, logistics staff
work in all functions
=5000 BC- 1960s
=fundamental problem: acquisition of materials and demand for
goods stretch beyond location where products are made
=result: disjointed, uncoordinated, costly logistics
=IT installed in internal value chain
Stage 2 SCM mgmt practices -
correct answer ✅-centralized logistics functions, application of
computers
-total cost Management
=1960s-1980s
=fundamental problem:how to centralize logistics? how to apply
total cost to logistics?
=result: try to figure out new computer tech and process
improvement strategies (JIT,TQM)
Stage 3 SCM mgmt practices -
correct answer ✅-closer integration of logistics w/ other
departments and supply partners, logistics as a strategy