BLOCK 1 USAF PUBLIC HEALTH
OPERATIONS. EXAM QUESTIONS AND
ANSWERS 100% PASS 2026/2027
What is the difference between formal and informal lectures/briefings? - ANS Formal are
usually found with large groups and are one sided. There is minimal interation from students or
audience. Informal are used for small groups and encourages active student/ instructor
participation.
What are the 3 delivery formats of lectures/briefings? - ANS Impromptu, Prepared, and
Manuscript
Describe the "impromptu" method of delivery. - ANS Impromptu is when we speak publicly
w/o warning or witha few moments' notice. This method requires the speaker to achieve the
highest level in verbal communication.
Describe the "prepared" method of delivery. - ANS Most often the type used in military
briefings. This method is when the speaker has ample opportunity to prepare.
List 5 types of instruction aids and give an example of each of them. - ANS Handwritten aids:
Dry erase/ Chalk Boards
Electronic Presentations: Powerpoint Presentation
Transparencies: Overhead Transparencies
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,Video Clips: Youtube videos
Handouts: Powerpoint print outs or main points on a sheet of paper
When creating a PPT what are the acceptable fonts and sizes for the title and other text? -
ANS The font should be either Times New Roman or Arial. The title's font size should be
between 30 and 40 pts. The other text should be between 20 and 24 pts.
Describe the color selection and design a PPT should have? - ANS The color selection should
have contrasting colors that are easy to read and the design should be consistent in design to
avoid from distraction.
Desicribe the 7x7 rule for PPT text. - ANS There should be no more than 7 words per line and
no more than 7 lines per PPT slide.
Describe suitable graphics for a PPT. - ANS Suitable artwork and/or graphs can be used to
convey statistics. They should be placed off center. Sound and slide transitions should add
impact.
When presenting your lesson plan what are 6 things to keep and mind? - ANS Rate, Volume,
Pitch, Pause, Articulation and Pronunciation, and Length.
List some common non-verbal quirks. - ANS The life raft, The fig leaf, the hand-washer, the
caged tiger, the rocker, pocket maniacs, and pen clickers.
Define Communication. - ANS The process of sharing ideas, information, and messages with
others.
List and explain the 3 parts of communication. - ANS Sender- Person trying to convey an idea
or message to others.
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, Message- What is trying to br conveyed to others.
Auduence- The person or group of people the message is trying to reach.
There are 5 principles of effective communication. They can be remembered by the word
FOCUS. List and describe them. - ANS Focused- address the issue and ONLY the issue.
Organized- Systematically present your information and ideas.
Clear- Communicate with clarity and make each word count.
Understanding- Understand your audience and its expectations.
Supported- Use logic and support to make your point.
What are the 4 principles of non-verbal communication? - ANS Direct eye contact, Body
Movement, Gestures, and Physical Factors.
Describe the 4 zones within the physical factor of non-verbal communication. - ANS Public
Zone- 12 feet or more
Social Zone- 4 feet to 12 feet
Personal Zone- 18 inches to 4 feet
Intimate Zone- 0-18 inches
What is the difference between Hearing and listening? - ANS Hearing is when your ears pick
up sound waves. Listening involves making sense out of the soundwaves being transmitted.
Listening involves not only hearing but also considering and understanding what is being heard.
Describe the 3 different types of listening and give an example of each. - ANS Informative-
Listen to collect information from others (Ex. instructions from a doctor)
Critical- Listen to judge, evaluate a situation and make decisions (Ex. A jury member evaluating a
court case)
@2026 ALLRIGHTS RESERVED 3
OPERATIONS. EXAM QUESTIONS AND
ANSWERS 100% PASS 2026/2027
What is the difference between formal and informal lectures/briefings? - ANS Formal are
usually found with large groups and are one sided. There is minimal interation from students or
audience. Informal are used for small groups and encourages active student/ instructor
participation.
What are the 3 delivery formats of lectures/briefings? - ANS Impromptu, Prepared, and
Manuscript
Describe the "impromptu" method of delivery. - ANS Impromptu is when we speak publicly
w/o warning or witha few moments' notice. This method requires the speaker to achieve the
highest level in verbal communication.
Describe the "prepared" method of delivery. - ANS Most often the type used in military
briefings. This method is when the speaker has ample opportunity to prepare.
List 5 types of instruction aids and give an example of each of them. - ANS Handwritten aids:
Dry erase/ Chalk Boards
Electronic Presentations: Powerpoint Presentation
Transparencies: Overhead Transparencies
@2026 ALLRIGHTS RESERVED 1
,Video Clips: Youtube videos
Handouts: Powerpoint print outs or main points on a sheet of paper
When creating a PPT what are the acceptable fonts and sizes for the title and other text? -
ANS The font should be either Times New Roman or Arial. The title's font size should be
between 30 and 40 pts. The other text should be between 20 and 24 pts.
Describe the color selection and design a PPT should have? - ANS The color selection should
have contrasting colors that are easy to read and the design should be consistent in design to
avoid from distraction.
Desicribe the 7x7 rule for PPT text. - ANS There should be no more than 7 words per line and
no more than 7 lines per PPT slide.
Describe suitable graphics for a PPT. - ANS Suitable artwork and/or graphs can be used to
convey statistics. They should be placed off center. Sound and slide transitions should add
impact.
When presenting your lesson plan what are 6 things to keep and mind? - ANS Rate, Volume,
Pitch, Pause, Articulation and Pronunciation, and Length.
List some common non-verbal quirks. - ANS The life raft, The fig leaf, the hand-washer, the
caged tiger, the rocker, pocket maniacs, and pen clickers.
Define Communication. - ANS The process of sharing ideas, information, and messages with
others.
List and explain the 3 parts of communication. - ANS Sender- Person trying to convey an idea
or message to others.
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, Message- What is trying to br conveyed to others.
Auduence- The person or group of people the message is trying to reach.
There are 5 principles of effective communication. They can be remembered by the word
FOCUS. List and describe them. - ANS Focused- address the issue and ONLY the issue.
Organized- Systematically present your information and ideas.
Clear- Communicate with clarity and make each word count.
Understanding- Understand your audience and its expectations.
Supported- Use logic and support to make your point.
What are the 4 principles of non-verbal communication? - ANS Direct eye contact, Body
Movement, Gestures, and Physical Factors.
Describe the 4 zones within the physical factor of non-verbal communication. - ANS Public
Zone- 12 feet or more
Social Zone- 4 feet to 12 feet
Personal Zone- 18 inches to 4 feet
Intimate Zone- 0-18 inches
What is the difference between Hearing and listening? - ANS Hearing is when your ears pick
up sound waves. Listening involves making sense out of the soundwaves being transmitted.
Listening involves not only hearing but also considering and understanding what is being heard.
Describe the 3 different types of listening and give an example of each. - ANS Informative-
Listen to collect information from others (Ex. instructions from a doctor)
Critical- Listen to judge, evaluate a situation and make decisions (Ex. A jury member evaluating a
court case)
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