OM 300 Exam 2 Comprehensive Resource To Help You Ace
2026-2027 Includes Frequently Tested Questions With
ELABORATED 100% Correct COMPLETE SOLUTIONS
Guaranteed Pass First Attempt!! Current Update!!
1. A company offers low-volume, custom-made furniture. Which process strategy is best
suited for its operations?
a) mass customization
b) process focus
c) product focus
d) high quality
- Correct Answer: b) process focus
2. If an operations manager wishes to help workers understand the movement of material,
information, or people throughout a process, what tool should he or she use?
a) crossover chart
b) module
c) flowchart
d) RFID
- Correct Answer: c) flowchart
3. Which of the following technologies offers more consistently accurate quality inspection
than human appraisers?
a) vision systems
b) automated storage and retrieval systems (ASRS)
c) computer-integrated manufacturing (CIM)
d) radio frequency identification systems (RFID)
- Correct Answer: a) vision systems
4. Which of the following is NOT a production technology that enhances production and
productivity?
a) service blueprinting
b) vision systems
, c) process control
d) automatic identification systems
- Correct Answer: a) service blueprinting
5. A large quantity and large variety of products are produced in...
a) mass customization
b) repetitive focus
c) process focus
d) product focus
- Correct Answer: a) mass customization
6. What is an electronically guided and controlled cart used to move materials?
a) CNC
b) RFID
c) AGV
d) AIS
- Correct Answer: c) AGV
7. What is the theoretical maximum output of a system in a given period under ideal
conditions? a) design capacity
b) effective capacity
c) efficiency
d) utilization
- Correct Answer: a) design capacity
8. Most organizations operate...
a) below their design capacity
b) above their design capacity
c) below the theory of constraints
d) at their design capacity
- Correct Answer: a) below their design capacity
9. Creating a bill of materials (BOM) is to...
a) define the function of the new good or service
b) identify components by a coding scheme that specifies size, shape, and the type
of processing
c) decide to produce a component or service or purchase from an outside source
, d) create a list of the hierarchy of components, their description, and the quantity
of each required to make one unit of a product
- Correct Answer: d) create a list of the hierarchy of components,
their description, and the quantity of each required to make one unit of
a product
10. What is the major difference in focus between a location decision in the service sector
vs. the manufacturing sector?
a) The focus in manufacturing is on labor, while the focus in service is on raw
materials.
b) There is no difference in focus.
c) The focus in service is on revenue maximization, while the focus in
manufacturing is on cost minimization.
d) The focus in manufacturing is on revenue maximization, while the focus in
service is on cost minimization.
- Correct Answer: c) The focus in service is on revenue maximization,
while the focus in manufacturing is on cost minimization.
11. Which of the following statements is NOT true regarding location decisions?
a) Location decisions are important because location has a major impact on the
overall risk and profit of the company.
b) Location decisions to support a low-cost strategy require particularly careful
consideration.
c) Once management is committed to a specific location, many costs become
relatively easy to reduce.
d) Location often has the power to make or break a company's business strategy.
- Correct Answer: c) Once management is committed to a specific
location, many costs become relatively easy to reduce.
12. What term refers to the location of competing companies near each other?
a) battling
b) centralizing
c) neighboring
d) clustering
- Correct Answer: d) clustering
13. Which of the following is NOT an example of tangible costs?
2026-2027 Includes Frequently Tested Questions With
ELABORATED 100% Correct COMPLETE SOLUTIONS
Guaranteed Pass First Attempt!! Current Update!!
1. A company offers low-volume, custom-made furniture. Which process strategy is best
suited for its operations?
a) mass customization
b) process focus
c) product focus
d) high quality
- Correct Answer: b) process focus
2. If an operations manager wishes to help workers understand the movement of material,
information, or people throughout a process, what tool should he or she use?
a) crossover chart
b) module
c) flowchart
d) RFID
- Correct Answer: c) flowchart
3. Which of the following technologies offers more consistently accurate quality inspection
than human appraisers?
a) vision systems
b) automated storage and retrieval systems (ASRS)
c) computer-integrated manufacturing (CIM)
d) radio frequency identification systems (RFID)
- Correct Answer: a) vision systems
4. Which of the following is NOT a production technology that enhances production and
productivity?
a) service blueprinting
b) vision systems
, c) process control
d) automatic identification systems
- Correct Answer: a) service blueprinting
5. A large quantity and large variety of products are produced in...
a) mass customization
b) repetitive focus
c) process focus
d) product focus
- Correct Answer: a) mass customization
6. What is an electronically guided and controlled cart used to move materials?
a) CNC
b) RFID
c) AGV
d) AIS
- Correct Answer: c) AGV
7. What is the theoretical maximum output of a system in a given period under ideal
conditions? a) design capacity
b) effective capacity
c) efficiency
d) utilization
- Correct Answer: a) design capacity
8. Most organizations operate...
a) below their design capacity
b) above their design capacity
c) below the theory of constraints
d) at their design capacity
- Correct Answer: a) below their design capacity
9. Creating a bill of materials (BOM) is to...
a) define the function of the new good or service
b) identify components by a coding scheme that specifies size, shape, and the type
of processing
c) decide to produce a component or service or purchase from an outside source
, d) create a list of the hierarchy of components, their description, and the quantity
of each required to make one unit of a product
- Correct Answer: d) create a list of the hierarchy of components,
their description, and the quantity of each required to make one unit of
a product
10. What is the major difference in focus between a location decision in the service sector
vs. the manufacturing sector?
a) The focus in manufacturing is on labor, while the focus in service is on raw
materials.
b) There is no difference in focus.
c) The focus in service is on revenue maximization, while the focus in
manufacturing is on cost minimization.
d) The focus in manufacturing is on revenue maximization, while the focus in
service is on cost minimization.
- Correct Answer: c) The focus in service is on revenue maximization,
while the focus in manufacturing is on cost minimization.
11. Which of the following statements is NOT true regarding location decisions?
a) Location decisions are important because location has a major impact on the
overall risk and profit of the company.
b) Location decisions to support a low-cost strategy require particularly careful
consideration.
c) Once management is committed to a specific location, many costs become
relatively easy to reduce.
d) Location often has the power to make or break a company's business strategy.
- Correct Answer: c) Once management is committed to a specific
location, many costs become relatively easy to reduce.
12. What term refers to the location of competing companies near each other?
a) battling
b) centralizing
c) neighboring
d) clustering
- Correct Answer: d) clustering
13. Which of the following is NOT an example of tangible costs?
