Intro to Management Exam 2 2026 – 180 Questions & Answers on Job Design, Organizational Structure, HRM & Leadership | Rutgers

This document contains approximately 180 exam-style questions and verified answers for Intro to Management Exam 2 at Rutgers University, covering core management concepts such as job design, organizational structure, human resource management, and leadership theories . It includes key topics like the Job Characteristics Model, organizational culture, performance management, and employee engagement. The material provides a comprehensive and in-depth overview of foundational management principles. Early sections (pages 1–3) explain job design concepts and the Job Characteristics Model by Hackman and Oldham, including skill variety, task identity, task significance, autonomy, and feedback. It further explores organizational structures such as functional, divisional, and matrix models, along with key concepts like span of control, delegation, and centralized vs decentralized decision-making. Mid sections focus on human resource management and organizational culture, including recruitment and selection, training and development, performance appraisal, compensation and benefits, and employee relations. It also examines workplace dynamics such as employee engagement, discretionary effort, and key drivers like leadership, culture, and HR practices. Additionally, concepts such as sexual harassment types (quid pro quo and hostile work environment) and succession planning are clearly defined and contextualized. Advanced sections provide detailed coverage of performance management systems, including principles like customer focus, continuous improvement, innovation, and leadership roles in driving organizational success. It also explores business process management tools such as SIPOC, process mapping, and balanced scorecards (Kaplan & Norton), along with improvement methodologies like DMAIC. Leadership theories—including transformational, transactional, servant, charismatic, and contingency leadership—are thoroughly explained, along with concepts like leader-member relations and position power. This resource is ideal for students enrolled in Business Administration, Management, Human Resource Management, Organizational Behavior, and Leadership courses. It is particularly beneficial for Rutgers University students, undergraduate business students, and learners preparing for management exams or coursework assessments. The content aligns closely with standard textbooks such as Management by Stephen P. Robbins & Mary Coulter and introductory management course materials. It serves as a complete study guide and exam preparation resource, helping learners build both theoretical understanding and practical management skills. Keywords: intro to management exam, job design model, hackman oldham theory, organizational structure types, functional divisional matrix, span of control, centralized decentralized organization, human resource management functions, recruitment selection training, employee engagement drivers, performance management principles, business process management bpm, SIPOC model process mapping, balanced scorecard kaplan norton, leadership theories transformational transactional, contingency leadership theory