WILLOW IP ADMIN RX305 405 FINAL
PAPER 2026 FULL QUESTIONS AND
ACCURATE SOLUTIONS STUDY GUIDE
◉ Master files . Answer: Analogy: Drawer
Definition: A storage entity in chronicles used to organize a particular
type of record
Examples: Patient (EPT), Provider (SER), Payer (EPM), Diagnosis (EDG)
◉ Dynamic master file . Answer: has records that are built and updated
by users as they work in the system, like the Patient ﴾EPT﴿ or Orders
﴾ORD﴿ master files.
◉ static master file . Answer: has records that are built and updated by
administrators, like the Medication ﴾ERX﴿ or Provider ﴾SER﴿ master
files.
◉ Records . Answer: Analogy: folders
Definition: A specific individual within a master file
Examples: Patient (EPT): Brad Smit, Provider(SER): Patton Beth MD,
Payer(EPM): AXA Insurance, Diagnosis(EDG): Diabetes
◉ What are two ways to open a record in TEXT/Clinical administration?
. Answer: 1. Record name
2. record ID
,◉ Items . Answer: Analogy: Question
Definition: A prompt for a peice of information
Examples:
Patient: DOB, Marital status
Medication: Financial class
Diagnosis: Synonym
◉ Values . Answer: Analogy: Answer
Definition: The specific information recorded for an item
Examples: Sally Jones, Female, 08/06/93
AXA insurance: commercial
Diabetes: DM
◉ Contact . Answer: Analogy: Piece of paper within a folder
Definition: Tracks information over time. Each contact will have same
items, but different values
Examples: A hospital visit, A telephone call, A registration encounter
◉ In the TEXT database, how can you quickly return to the original
menu? . Answer: type 'opt'
,◉ In the TEXT database, how can you return to the previous screen? .
Answer: press 'Page Up'
◉ In the TEXT database, how can you return to the next screen? .
Answer: Press 'Page down'
◉ In the TEXT database, how can you jump through multiple menus ? .
Answer: Use commas or semi-colon separators
◉ In the TEXT database, how can you move from item to item . Answer:
Press the Tab key
◉ In the TEXT database, how can move through a record . Answer: Up
and Down keys
◉ In the TEXT database, how can you go to the help window . Answer:
Shift + f5
◉ In the TEXT database, press this to exit the help window . Answer:
Press ENTER
◉ In the TEXT database, press this to delete the entire value . Answer:
F1
, ◉ In the TEXT database, press this to repopulate the field you deleted .
Answer: F3
◉ In the TEXT database, press this then ENTER to return to the last
record you accessed during the login session . Answer: =
◉ In the TEXT database, press this key combination to exit a record
from any screen . Answer: Shift + f7
◉ In the TEXT database, press this key combination to search down a
record for an item or a screen based on text or item numbers. . Answer:
HOME then F9
◉ Category list . Answer: defined set of possible values for a particular
item
example: Marital status
◉ How can you find the item information in hyperspace? (to find INI
and item number) . Answer: CTRL + left Click
◉ How do you find item information in TEXT? (to find INI and item
number) . Answer: HOME then F8
PAPER 2026 FULL QUESTIONS AND
ACCURATE SOLUTIONS STUDY GUIDE
◉ Master files . Answer: Analogy: Drawer
Definition: A storage entity in chronicles used to organize a particular
type of record
Examples: Patient (EPT), Provider (SER), Payer (EPM), Diagnosis (EDG)
◉ Dynamic master file . Answer: has records that are built and updated
by users as they work in the system, like the Patient ﴾EPT﴿ or Orders
﴾ORD﴿ master files.
◉ static master file . Answer: has records that are built and updated by
administrators, like the Medication ﴾ERX﴿ or Provider ﴾SER﴿ master
files.
◉ Records . Answer: Analogy: folders
Definition: A specific individual within a master file
Examples: Patient (EPT): Brad Smit, Provider(SER): Patton Beth MD,
Payer(EPM): AXA Insurance, Diagnosis(EDG): Diabetes
◉ What are two ways to open a record in TEXT/Clinical administration?
. Answer: 1. Record name
2. record ID
,◉ Items . Answer: Analogy: Question
Definition: A prompt for a peice of information
Examples:
Patient: DOB, Marital status
Medication: Financial class
Diagnosis: Synonym
◉ Values . Answer: Analogy: Answer
Definition: The specific information recorded for an item
Examples: Sally Jones, Female, 08/06/93
AXA insurance: commercial
Diabetes: DM
◉ Contact . Answer: Analogy: Piece of paper within a folder
Definition: Tracks information over time. Each contact will have same
items, but different values
Examples: A hospital visit, A telephone call, A registration encounter
◉ In the TEXT database, how can you quickly return to the original
menu? . Answer: type 'opt'
,◉ In the TEXT database, how can you return to the previous screen? .
Answer: press 'Page Up'
◉ In the TEXT database, how can you return to the next screen? .
Answer: Press 'Page down'
◉ In the TEXT database, how can you jump through multiple menus ? .
Answer: Use commas or semi-colon separators
◉ In the TEXT database, how can you move from item to item . Answer:
Press the Tab key
◉ In the TEXT database, how can move through a record . Answer: Up
and Down keys
◉ In the TEXT database, how can you go to the help window . Answer:
Shift + f5
◉ In the TEXT database, press this to exit the help window . Answer:
Press ENTER
◉ In the TEXT database, press this to delete the entire value . Answer:
F1
, ◉ In the TEXT database, press this to repopulate the field you deleted .
Answer: F3
◉ In the TEXT database, press this then ENTER to return to the last
record you accessed during the login session . Answer: =
◉ In the TEXT database, press this key combination to exit a record
from any screen . Answer: Shift + f7
◉ In the TEXT database, press this key combination to search down a
record for an item or a screen based on text or item numbers. . Answer:
HOME then F9
◉ Category list . Answer: defined set of possible values for a particular
item
example: Marital status
◉ How can you find the item information in hyperspace? (to find INI
and item number) . Answer: CTRL + left Click
◉ How do you find item information in TEXT? (to find INI and item
number) . Answer: HOME then F8
