Care 3rd Edition
By Motacki Rn Msn, Kathleen, Burke RN PhD, Kathleen
All Chapters (1-21) | Q&As Verified |Grade A+ Assured
ISBN 9780323625463
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, TABLE OF CONTENTS
Chapter 01: Leadership and Management .................................................................................................. 3
Chapter 02: Organizational Structure of Health Care .......................................................................... 12
Chapter 03: Strategic Management and Planning ................................................................................. 19
Chapter 04: Financial Management in Health Care .............................................................................. 30
Chapter 05: Healthcare Regulatory and Certifying Agencies............................................................ 38
Chapter 06: Organizational Decision Making and Shared Governance ........................................ 47
Chapter 07: Professional Decision Making and Advocacy ................................................................. 51
Chapter 08: Communication in the Work Environment ..................................................................... 55
Chapter 09: Personnel Policies and Programs in the Workplace .................................................... 66
Chapter 10: Professional Development ..................................................................................................... 89
Chapter 11: Professional Practice and Care Delivery Models and Emerging Practice Models
................................................................................................................................................................................... 92
Chapter 12: Staffing and Scheduling........................................................................................................... 96
Chapter 13: Delegation of Nursing Tasks ............................................................................................... 113
Chapter 14: Providing Competent Staff................................................................................................... 126
Chapter 15: Group Management for Effective Outcomes ................................................................. 134
Chapter 16: Hospital Information Systems ............................................................................................ 144
Chapter 17: Ethical and Legal Issues in Patient Care ......................................................................... 155
Chapter 18: Improving Organizational Performance ........................................................................ 164
Chapter 19: Evidence-Based Practice ...................................................................................................... 172
Chapter 20: Monitoring Outcomes and the Use of Data for Improvement ................................ 183
Chapter 21: New Graduates: The Immediate Future: Job Interviewing, NCLEX, and
Continuing Education ..................................................................................................................................... 189
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, Chapter 01: Leadership and Management
Motacki: Nursing Delegation and Management of Patient Care, 2nd Edition
MULTIPLE CHOICE
1. Nurses can be leaders without being managers. Which nursing actions demonstrate
leadership?
a. Assisting a new nurse with enteral tube feedings
b. Counseling a new nurse regarding attendance
c. Adjusting assignments after a staff member calls in sick
d. Calling a physician for new order clarification
CORRECT ANSWER: A
Leaders act as role models and mentor new staff. The other options are incorrect because they are
management responsibilities and not leadership roles.
DIF: Cognitive Level: Application REF: page 6
2. Which nursing actions demonstrate the role of management in nursing?
a. Encouraging autonomous decision making
b. Observing the documentation of appropriate charges to patients
c. Assisting in a code
d. Asking the patient/family about advance directives
CORRECT ANSWER: B
Managers are responsible for the budget of their units. The other options are incorrect because
those are leadership or mentoNriUngRrSolIesN. GTB.COM
DIF: Cognitive Level: Application REF: page 6
3. Much like a politician, a nurse manager must exhibit leadership that inspires and motivates.
In which instance is a nurse demonstrating leadership qualities?
a. A staff nurse becomes aware of increased infection rates following cardiac surgery. The
nurse takes it upon herself to research the possible causes and prevention measures and to make
suggestions to better protect patients.
b. A staff nurse acts quickly when a cardiac arrest is called on her patient.
c. A staff nurse notifies another staff member that she is being “pulled” today.
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, d. A new nurse volunteers to work when another staff member must leave work because her
child is ill.
CORRECT ANSWER: A
Nurse leaders are interested in changing practice based on evidence. Options B and D are incorrect
because they are actions taken by nurses as part of the functional structure of the unit. Option C is
incorrect because it is an action taken by a manager.
DIF: Cognitive Level: Analysis REF: page 6
4. A nurse manager must exhibit qualities of efficiency and organization. Which nurse is
demonstrating the qualities necessary for a manager?
a. A nurse becomes aware of increased infection rates following cardiac surgery. The
nurse takes it upon herself to research the possible causes and prevention measures and to make
suggestions to better protect patients.
b. A nurse acts quickly when a cardiac arrest is called on her patient.
c. A nurse notifies another staff member that she is being “pulled” today.
d. A nurse volunteers to work when another staff member must leave work because her child
is ill.
CORRECT ANSWER: C
Determining who gets “pulled” is a management decision. Option A is incorrect because it is a role
taken by a nurse leader. Option B is incorrect because it is an action taken by staff as part of the
functional structure of the unit. Option D is incorrect because it is an action taken by staff as part of
the functional structure of the unit.
DIF: Cognitive Level: Analysis REF: page 6
5. A nurse has accepted a position on a nursing unit where the nurse manager promotes
autonomy and staff involvement in decision making. What would the nurse expect to observe on
this unit?
a. Nurse manager mandates changes.
b. Staff takes responsibility for assignments.
c. Staff participates on hospital committees.
d. Nurses are recognized for excellence in practice.
CORRECT ANSWER: C
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