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, TableofContents
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Unit 1: Introduction to Health Care
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1. Today’s Health Care b9 jl
2. The Role of the Patient Care Technician
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3. Professionalism and Work Ethics jl b9 jl
4. Communicatingwith the Health Care Team jl b9 jl jl
Unit 2: The Patient
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5. Understandingthe Patient as a Person b9 b9 jl b9 b9
6. Patient Rights, Ethics, and Laws
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7. BodyStructure and Function / Growth and Development
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8. Pain Management, Comfort, Rest, and Sleep
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Unit 3: Safety
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9. Asepsis and Infection Control
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10. Workplace Safetyand BodyMechanics b9 jl b9
11. Patient Safety b9
12. Moving, Positioning, and Preventing Falls
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13. BasicEmergency Care b9 b9
14. Medication Administration b9
Unit 4: Patient Assessment
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15. Assisting withthe Physical Examination jl jl b9
16. Measuring and Recording Vital Signs jl jl b9 b9
17. Obtaining and Monitoringan Electrocardiogram jl jl b9 b9
Unit 5: Patient Care and Comfort
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18. Assisting withAdmission and Discharge jl b9 b9 b9
19. Bedmaking and Hygiene jl b9
20. Assisting with Grooming jl b9
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,21. Assisting withNutrition and Fluids
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22. Assisting with UrinaryElimination
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23. Assisting withBowel Elimination
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24. Assisting withOxygen Needs jl b9 b9
Unit 6: Blood and Specimen Collecting and Testing
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25. Blood Collecting and Processing
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26. SpecimenCollectingand Testing b9 b9
Unit 7: Surgery and Immobility
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27. Careofthe Surgical Patient
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28. Heat and Cold Applications
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29. Care of Wounds and Pressure Ulcers
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30. Rehabilitativeand Restorative Care b9 b9
Unit 8: Special Care Concerns and Settings
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31. Care of Women and Children
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32. Caring forthe Older Adult
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33. Caring for Patients with Mental Health Needs
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34. Caring for Patients with Chronic Conditions
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35. End‑of‑Life Care b9
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, Chapter 01: Today’s Healthcare b9 b9 b9
MULTIPLE CHOICE b9
1. Which of thefollowing must the patientcaretechnician(PCT) recognize regarding thehealthcare deli
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very system? b9
a. It includes all states.
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b. It affects the illness of patients.
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c. Insurance companies arenot involved. b9 b9 jl
d. Themajor goalisto achieveoptimal levels of healthcare. b9 b9 b9 b9 b9
CORRECTANSWER: D b9
The PCT must recognize that in the healthcare delivery system, the major goalis to achieve optimal levels of h
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ealthcare. The healthcare system consists of a network of agencies, facilities, and providers involved with hea
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lthcare in a specified geographic area. Insurance companies do have involvement in the healthcare system. T
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he illness of patients is not necessarily affected by the healthcare system.
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OBJ: 1 b 9
2. What isrequiredbythe healthcareteamto identifythe needs of a patient and to design careto meet thos e n
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eeds?
a. Thewhite board b9
b. The nurse’s notes b9 b9
c. Thephysician’s order sheet jl b9
d. An individualizedcare plan
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CORRECT ANSWER: D
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An individualized care plan involves all healthcare workers and outlines care to meet the needs of the individ
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ual patient. The white board, physician’s order sheet, and nurse’s notes do not identifythe needs of the patient
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nor are they designed to assist all members of the healthcare team to meet those needs.
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OBJ: 3 b 9
3. Howdoes aninterdisciplinaryapproachtopatienttreatment enhancecare?
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a. By improving efficiency of care
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