WITH CORRECT ANSWERS GRADED A+
◍ goal-setting theory.
Answer: A theory that says that specific and difficult goals, with feedback,
lead to higher performance.
◍ organizational demography.
Answer: The degree to which members of a work unit share a common
demographic attribute, such as age, sex, race, educational level, or length of
service in an organization, and the impact of this attribute on turnover.
◍ conceptual skills.
Answer: The mental ability to analyze and diagnose complex situations
◍ encounter stage.
Answer: The stage in the socialization process in which a new employee
sees what the organization is really like and confronts the possibility that
expectations and reality may diverge.
◍ organizational culture.
Answer: A system of shared meaning held by members that distinguishes
the organization from other organizations.
◍ citizenship behavior.
Answer: Discretionary behavior that contributes to the psychological and
social environment of the workplace.
◍ Single-point estimate.
Answer: Time is provided by 1 source
◍ Payback period formula.
Answer: (months) = Estimated Project Cost / Monthly Return (annual) =
Cost / Savings
,◍ transformational leaders.
Answer: Leaders who inspire followers to transcend their own self-interests
and who are capable of having a profound and extraordinary effect on
followers.
◍ power distance.
Answer: where society accepts that power in institutions and organizations
is distributed unequally.
◍ long-term orientation.
Answer: A national culture attribute that emphasizes the future, thrift, and
persistence.
◍ Risk Mitigation.
Answer: Reduce the impact or likelihood of the risk occurring. By making
an early investment or taking an early action, the team can minimize the
impact of the risk should it occur
◍ External risk.
Answer: Partners or contractors, regulation/government, competitive market
influences, customer expectations and availability, environmental factors
such as weather, etc.
◍ uncertainty avoidance.
Answer: A national culture attribute that describes the extent to which a
society feels threatened by uncertain and ambiguous situations and tries to
avoid them.
◍ social psychology.
Answer: An area of psychology that blends concepts from psychology and
sociology and that focuses on the influence of people on one another.
◍ anthropology.
Answer: The study of societies to learn about human beings and their
activities.
◍ Theory Y.
, Answer: The assumption that employees like work, are creative, seek
responsibility, and can exercise self-direction.
◍ Payback period.
Answer: Calculates the amount of time required to earn back the cost of
doing the project
◍ Advantages of Projectized.
Answer: Clear lines of authority, the project manager has full authority.
Once SMEs are assigned, there is less need to negotiate availability of
resources. Project is managed holistically. Response to customer and
stakeholder issues is faster and clearer. Skilled project team can support
several successive projects of the same type. Timely decision making on
project issues. Organizational structure is simple, flexible, and easy to
understand
◍ risk aversion.
Answer: The tendency to prefer a sure gain of a moderate amount over a
riskier outcome, even if the riskier outcome might have a higher expected
payoff.
◍ task conflict.
Answer: Conflict over content and goals of the work.
◍ Risk Breakdown Structure (RBS).
Answer: Follows WBS and insures that each activity and task in the WBS is
reviewed for risk and opportunity and documented as identified
◍ situational leadership theory (SLT).
Answer: There is no best style of leadership; it depends on the task and the
individuals/groups that they attempting to lead.
◍ Disadvantages of Matrix.
Answer: Requires cooperation and coordination between and among
functional departments and project managers. SMEs not in daily contact
with other SMEs for sharing of technical knowledge.Person with
decision-making power is not always clearly identified.Resource balancing
, between projects can lead to friction. Project closeout tasks are often
difficult in strong matrix organizations. Division of authority and
responsibility is complex
◍ leader-member exchange (LMX) theory.
Answer: A relationship-based approach to leadership that focuses on the
two-way relationship between leaders and followers. It suggests that leaders
develop an exchange with each of their subordinates, and that the quality of
these leader-member exchange relationships influences subordinates'
responsibility, decisions, and access to resources and performance.
◍ extraversion.
Answer: A personality describing someone who is sociable and assertive
(confident and forceful )
◍ psychological contract.
Answer: An unwritten agreement that sets out what management expects
from an employee and vice versa.
◍ Technical risk.
Answer: Technology availability and cost, complexity of the technical
requirements, performance and reliability, quality, project requirements,
costs, etc.
◍ intuitive decision making.
Answer: An unconscious process created out of distilled experience.
◍ work team.
Answer: A group whose individual efforts result in performance that is
greater than the sum of the individual inputs.
◍ outcomes.
Answer: Key factors that are affected by some other variables.
◍ Institutionalization.
Answer: A condition that occurs when an organization takes on a life of its
own, apart from any of its members, and acquires immortality.