QUESTIONS AND DETAILED PATIENT
ADMISSION BREAKDOWN FULL REVIEW
◉ What should MAs do at the end of the day? Answer: Disinfect
rooms and restock them fully.
◉ What should an MA do before a patient goes into an exam room?
Answer: Anticipate what will be needed for that patients
examination.
◉ What should an MA review before entering a room with a patient?
Answer: Review the patients reason for their visit.
◉ How often show a room be cleaned? Answer: At the beginning of
the day, end of the day, and in-between patients.
◉ What is the most common solution to use to disinfect surfaces?
Answer: Sodium Hypochlorite solution ( 1:10 solution of bleach to
water)
◉ What is PPE? Answer: Personal protective equipment used to
create a barrier to prevent exposure to blood and other body fluids.
,◉ litigation Answer: the process of taking legal action
◉ How can the MA keep the clinical office safe Answer: have an
emergency plan
keep doorways and hallways clear
have emergency tools handy and easily accessible
avoid furniture with sharp corners
◉ active listening Answer: paying close attention to what someone is
saying and communicating
◉ open-ended questions Answer: questions that allow respondents
to answer however they want
◉ nonverbal communication Answer: communication using body
movements, gestures, and facial expressions rather than speech
◉ rapport Answer: A positive relationship
◉ Patient Intake Answer: data integrity - the team that gathers and
enters patient information into patient
, ◉ Empathy vs. Sympathy Answer: In empathy, we understand the
feelings of others.
In sympathy, we feel the feelings of others.
◉ Cheif Complaint Answer: brief statement describing they
symptom, problem, diagnosis, or condition that is the reason a
patient seeks medical care.
◉ subjective information Answer: Information from the patient's
point of view.
"I feel dizzy."
◉ Does an M need to ask about a patients medication list every time
they visit? Answer: YES!!!
◉ Anaphylaxis Answer: a severe response to an allergen in which
the symptoms develop quickly, and without help, the patient can die
within a few minutes.
◉ objective information Answer: factual information collected using
the senses of sight, hearing, smell, and touch; also called signs