NHM 372 Test 1 || with Error-free Answers.
System correct answers a collection of interrelated parts or subsystems unified by design to
obtain one or more objectives
(Individual parts working together)
Systems help to.... correct answers identify issues and problems more efficiently and effectively
Fundamental Principles of a system (5): correct answers 1. designed to accomplish an objective
(Primary goal = feeding patients and people)
2. Subsystems have a hierarchy/established arrangement (top --> down order)
3. Interrelationships exists among the system elements (RD's aren't in kitchen directly but
cooks/diet clerks are; Front vs. back of house)
4. flow of resources is more important than the basic elements
5. Organization objective are more important than those of the subsystem. each subsystem is
working towards the same overarching goal of organization
3 major element of System Organization: correct answers 1. inputs (resources)
2. Transformation (activities that change inputs to outputs)
3. Outputs (desired/expected results of the transformation process
Inputs (3 types) correct answers resources needed to perform the work to meet organization
objectives
1. Human- skilled and unskilled
2. physical- materials and facilities
, 3. operational- money, time, information, utilities
Transformation (3 types) correct answers actions and activities to change inputs to outputs
1. management functions- planning, leading, managing, organizing
2. Functional subsystems- within a system there are multiple subsystems
3. Linking Processes- communication, decision making, marketing
Outputs- measured by (4) correct answers desired or expected outcome
Measured by:
1. Quantity- are we getting the right amount based no inputs
2. Quality- are we meeting customer expectations?
3. Satisfaction- are clients and employees satisfied
4. Fiscal accountibility- budget. revenue, generates, profit earned, break-even
Output- types (2) correct answers 1. Memory- information that provides historical records of a
systems operations
impact of planning and decision making
2. Feedback- process of a continuous method of receiving internal and external information
Establish process --> collect -> analyze --> corrective/adjust action
can collect through patient/customer surveys
System correct answers a collection of interrelated parts or subsystems unified by design to
obtain one or more objectives
(Individual parts working together)
Systems help to.... correct answers identify issues and problems more efficiently and effectively
Fundamental Principles of a system (5): correct answers 1. designed to accomplish an objective
(Primary goal = feeding patients and people)
2. Subsystems have a hierarchy/established arrangement (top --> down order)
3. Interrelationships exists among the system elements (RD's aren't in kitchen directly but
cooks/diet clerks are; Front vs. back of house)
4. flow of resources is more important than the basic elements
5. Organization objective are more important than those of the subsystem. each subsystem is
working towards the same overarching goal of organization
3 major element of System Organization: correct answers 1. inputs (resources)
2. Transformation (activities that change inputs to outputs)
3. Outputs (desired/expected results of the transformation process
Inputs (3 types) correct answers resources needed to perform the work to meet organization
objectives
1. Human- skilled and unskilled
2. physical- materials and facilities
, 3. operational- money, time, information, utilities
Transformation (3 types) correct answers actions and activities to change inputs to outputs
1. management functions- planning, leading, managing, organizing
2. Functional subsystems- within a system there are multiple subsystems
3. Linking Processes- communication, decision making, marketing
Outputs- measured by (4) correct answers desired or expected outcome
Measured by:
1. Quantity- are we getting the right amount based no inputs
2. Quality- are we meeting customer expectations?
3. Satisfaction- are clients and employees satisfied
4. Fiscal accountibility- budget. revenue, generates, profit earned, break-even
Output- types (2) correct answers 1. Memory- information that provides historical records of a
systems operations
impact of planning and decision making
2. Feedback- process of a continuous method of receiving internal and external information
Establish process --> collect -> analyze --> corrective/adjust action
can collect through patient/customer surveys
