QUESTIONS WITH ANSWERS GRADED
A+
◍ Zscaler as DNS resolver.
Answer: Zscaler acts as a DNS resolver.
◍ AI and ML in Cloud Sandbox.
Answer: They enable the detection and analysis of sophisticated malware
through behavioral analysis.
◍ Zscaler Client Connector's Debug log mode.
Answer: Logs all app activity that could assist in debugging issues.
◍ Web Probes Metrics.
Answer: Metrics such as Page Fetch Time, DNS Time, Server Response
Time, and Availability.
◍ How Zscaler's detection and response capability helps SOC teams.
Answer: By providing meaningful actionable consumable alerts for fast
detection and response.
◍ Common way to land malicious code on a website.
Answer: Using advertisement space to host the malicious content.
◍ User Connection Decisions.
Answer: Based on the network policy and information from the Zscaler
Client Connector.
◍ Common types of malware.
Answer: Ransomware, phishing, and other malware attacks.
◍ Device OS-based policies in URL Filtering.
Answer: Providing access control based on certain supported operating
, systems of endpoints.
◍ First step in the detection and response workflow for an admin.
Answer: To go to the alert screen to see predefined security alerts.
◍ Zscaler's Device Posture Integration.
Answer: It consumes posture information from other functionalities like
Browser Access and Zscaler Client Connector.
◍ Forwarding Profile Utilization.
Answer: By selecting trusted network criteria from a predefined list to apply
to the forwarding profile.
◍ Zscaler SSL Certificate.
Answer: If not pushing own certificates, enabling this option uses the
certificate provided by Zscaler for SSL inspection.
◍ Connectivity method of Browser Access (BA).
Answer: Browser Access provides connectivity through a web browser
without the Zscaler Client Connector being installed.
◍ Benefit of a platform approach in cybersecurity.
Answer: It offers a scalable, adaptive, and programmable solution that uses
AI and ML to constantly learn and adapt to sophisticated attacks.
◍ Exploit Kit Detection.
Answer: Blocking connections to websites known to host exploit kits.
◍ Next step after localizing the issue in the Zscaler Troubleshooting Process.
Answer: Isolate which logical process is failing.
◍ Risk mitigated by Zscaler through TLS Inspection.
Answer: Any access risk.
◍ Application Profile PAC routing.
Answer: It routes traffic after interception and determines the geographically
closest Zscaler Enforcement Node (ZEN).
◍ Zscaler's disruption of command and control channels.
, Answer: Through Advanced Threat Protection capabilities that block known
and unknown channels.
◍ Cross-site Scripting (XSS) Vulnerabilities.
Answer: Identifying and blocking XSS vulnerabilities to prevent code
injection attacks.
◍ Browser Isolation.
Answer: Enhances security by preventing users from accessing suspicious
websites and providing a safe browsing environment.
◍ Zscaler Zero Trust Exchange Platform.
Answer: Provides privileged remote access and private access to
applications.
◍ ZPA in SSL Inspection.
Answer: Zscaler Private Access (ZPA) acts as a reverse proxy, becoming the
web server that the user connects to.
◍ Decrypted HTTPS Transaction Visibility.
Answer: HTTP Headers, Request and Response Headers, Full Request URL,
Request Method, and all of the Payload become visible when decrypted.
◍ Continuous Threat Monitoring.
Answer: Continuously monitoring for new threats and updating protection
mechanisms accordingly.
◍ Where to go for questions about Zscaler's features and basic
troubleshooting.
Answer: Zscaler Help Documentation Portal.
◍ Causes of Low ZDX Score.
Answer: App issues, local Wi-Fi, device metrics, DNS, device events, egress
latency, app availability, and network congestion.
◍ Handling high-risk URL categories.
Answer: By blocking access to these categories to prevent exposure to
known malicious sites.