QUESTIONS AND ANSWERS 100% PASS.
What is federal government responsible for in the health care system - ANS Welfare for
specific classes (inmates, aboriginal, armed air forces), pass legislation
What is the provincial government responsible for? - ANS Establish, maintenance, and
management of hospitals, charities, asylums
What year was the Canada health act passed? - ANS 1984
What are the 5 principals in the Canada health care act - ANS Universality, portability, public
administration, equal access, and comprehensiveness of services
What is the Ontario government responsible for - ANS Strategic planning, funding for health
care system, policy management over sight
Scientific Management Theory - ANS Focused on specification and measurement, developed
by Frederick Taylor, best applies to routine/assembly lines
Bureaucratic Management Theory - ANS Max Weber: 'the bureaucracy as the organizational
model with the greatest potential for efficiency and control.' Authority, control and hierarchies
2026 STUDY MATERIAL @COPYRIGHT RESERVED 1
, Human Relations Movement - ANS The belief that organizations must be understood as
systems of interdependent human beings who share a common interest in the survival and
effective functioning of the firm
X & Y Theory - Douglas McGregor - ANS Theory X managers tend to direct, control, and
closely supervise—the
term "micro-manage" could be used to describe them!Theory Y manager assumes that people
aren't lazy by nature
and can be self-directed and creative if properly motivated. Theory Y
managers are supportive and facilitating.
Contingency Theory - ANS based on the premise that a leader's effectiveness is contingent on
the extent to which a leader's style fits or matches characteristics of the situation at hand
Systems Theory - ANS theory that describes the interconnected elements of a system in
which a change in one element affects all of the other elements, inputs, processes, output, and
outcomes
Chaos Theory - ANS States that variation is a normal part of managing health care systems.
Attempts to account for the complexity and randomness in organizations. It suggests that a
degree of order can be attained by viewing complicated behaviors and situations as predictable
(expect the unexpected).
Autocratic management style - ANS management style where all decision-making is
centralised, there is little delegated authority and communication is one way - downwards
Laissez-faire management style - ANS is one where the employees assume total responsibility
for, and control of, workplace operations.
Democratic Management Style - ANS managers allows the employees to take on a more
participative role in the decision making process
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