WGU Sales Management D099
Pre-Assessment EXAM
QUESTIONS AND VERIFIED
CORRECT ANSWERS
GRADED A+ [LATEST 2026-
2027] 100% GUARANTEED
PASS
A company seeks to expand internationally through foreign direct investment and needs to
purchase factory equipment that is customized to the facility to begin producing goods in the
new market. The company seeks quotes from suppliers in the new market. Which buying
situation is occurring?
New task purchase
Modified rebuy
Straight rebuy
Retail purchase - CORRECT ANSWER-New task purchase
An e-commerce company is contracting with a third party to fulfill delivery of its products while
reducing costs and increasing efficiency. Which process is being used by this company?
Distribution management
Just-in-time manufacturing
Value-added reselling
,Sales management - CORRECT ANSWER-Distribution management
A beverage producer and a snack food company decide to enter into an agreement to brand
their products together during the summer season. Which agreement is being created by these
companies?
Co-marketing
Transactional
Supply chain
Distribution - CORRECT ANSWER-Co-marketing
How does customer relationship management (CRM) create value for an organization?
By identifying supply chain metrics
By tracking new product development
By reporting production processes
By recording data about buyers - CORRECT ANSWER-By recording data about buyers
A company wants to map the customer experience at specific interactions .How can customer
relationship management (CRM) support this goal?
It can reveal insights into touchpoints and post-purchase sentiment.
It can create email marketing campaigns to promote new product.
It can generate sales forecast for the upcoming production cycle.
It can evaluate competitive advertising and promotion offerings. - CORRECT ANSWER-It can
reveal insights into touchpoints and post-purchase sentiment.
A business owner and a manufacturer have decided to partner to create a new product for an
industry they both serve. Which strategic relationship is being sought by these two companies?
Transactional relationship
Joint research and development agreement
, Co-marketing agreement
Functional relationship - CORRECT ANSWER-Joint research and development agreement
Why is market segmentation critical to effective implementation of a customer relationship
management (CRM) system?
It increases opportunity for cost leadership in market.
It develops a comprehensive strategic industry analysis.
It identifies data to use in customizing buyer messaging.
It reduces product differentiation between target groups. - CORRECT ANSWER-It identifies data
to use in customizing buyer messaging.
How should a company use customer relationship management (CRM) to provide quality
customer service?
To assess interactions using key performance indicators
To survey competitors for sales management approaches
To determine competitive social media conversion rates
To evaluate website traffic from keyword searches - CORRECT ANSWER-To assess interactions
using key performance indicators
Which action illustrates the use of undifferentiated marketing?
A company is segmenting its buying audience to create a different marketing message for each
buying group.
Multiple companies are working together to target different kinds of customers for similar types
of products.
The heads of an industry are endorsing a particular company and its respective products for a
fee.
A firm is advertising a product on television during a popular program that the majority of the
population watches. - CORRECT ANSWER-A firm is advertising a product on television during a
popular program that the majority of the population watches.
Pre-Assessment EXAM
QUESTIONS AND VERIFIED
CORRECT ANSWERS
GRADED A+ [LATEST 2026-
2027] 100% GUARANTEED
PASS
A company seeks to expand internationally through foreign direct investment and needs to
purchase factory equipment that is customized to the facility to begin producing goods in the
new market. The company seeks quotes from suppliers in the new market. Which buying
situation is occurring?
New task purchase
Modified rebuy
Straight rebuy
Retail purchase - CORRECT ANSWER-New task purchase
An e-commerce company is contracting with a third party to fulfill delivery of its products while
reducing costs and increasing efficiency. Which process is being used by this company?
Distribution management
Just-in-time manufacturing
Value-added reselling
,Sales management - CORRECT ANSWER-Distribution management
A beverage producer and a snack food company decide to enter into an agreement to brand
their products together during the summer season. Which agreement is being created by these
companies?
Co-marketing
Transactional
Supply chain
Distribution - CORRECT ANSWER-Co-marketing
How does customer relationship management (CRM) create value for an organization?
By identifying supply chain metrics
By tracking new product development
By reporting production processes
By recording data about buyers - CORRECT ANSWER-By recording data about buyers
A company wants to map the customer experience at specific interactions .How can customer
relationship management (CRM) support this goal?
It can reveal insights into touchpoints and post-purchase sentiment.
It can create email marketing campaigns to promote new product.
It can generate sales forecast for the upcoming production cycle.
It can evaluate competitive advertising and promotion offerings. - CORRECT ANSWER-It can
reveal insights into touchpoints and post-purchase sentiment.
A business owner and a manufacturer have decided to partner to create a new product for an
industry they both serve. Which strategic relationship is being sought by these two companies?
Transactional relationship
Joint research and development agreement
, Co-marketing agreement
Functional relationship - CORRECT ANSWER-Joint research and development agreement
Why is market segmentation critical to effective implementation of a customer relationship
management (CRM) system?
It increases opportunity for cost leadership in market.
It develops a comprehensive strategic industry analysis.
It identifies data to use in customizing buyer messaging.
It reduces product differentiation between target groups. - CORRECT ANSWER-It identifies data
to use in customizing buyer messaging.
How should a company use customer relationship management (CRM) to provide quality
customer service?
To assess interactions using key performance indicators
To survey competitors for sales management approaches
To determine competitive social media conversion rates
To evaluate website traffic from keyword searches - CORRECT ANSWER-To assess interactions
using key performance indicators
Which action illustrates the use of undifferentiated marketing?
A company is segmenting its buying audience to create a different marketing message for each
buying group.
Multiple companies are working together to target different kinds of customers for similar types
of products.
The heads of an industry are endorsing a particular company and its respective products for a
fee.
A firm is advertising a product on television during a popular program that the majority of the
population watches. - CORRECT ANSWER-A firm is advertising a product on television during a
popular program that the majority of the population watches.
