MQM 227 EXAM 1 ACTUAL PAPER 2026
QUESTIONS WITH VERIFIED ANSWERS
GRADED A+
◉ The transformation view of the Operations function provides a unified
approach for studying the manufacturing and service industries. Answer:
TRUE
◉ Which of the following functions is responsible for the actual
movement of goods and/or services across organizations? Answer: A.
Logistics
◉ The four decision areas in operations management are: Answer: B.
Process, quality, capacity, and inventory
◉ A productive systems approach: Answer: B. Must provide feedback
information for control of process inputs and technology
◉ Capacity decisions: Answer: A. Include staffing and scheduling
◉ Inventory decisions involve: Answer: D. All of these
◉ The contemporary operations themes signify that: Answer: B. Every
operation should be externally directed to meet the customers'
requirements
,◉ The essence of operations management can be described by: Answer:
B. Decisions, function, and process
◉ Which of the following is not a contemporary theme in operations?
Answer: C. Quality Teams
◉ The three primary functions that exist in most business organizations
are: Answer: D. Operations, finance, and marketing
◉ The three major functions of business organizations: Answer: C.
Interface with each other
◉ The four major decision responsibilities of operations management
are: Answer: D. Process, capacity, quality, and inventory
◉ Which of the following is not in the process category of the
operations decision framework? Answer: D. Product or service
inspection
◉ Supply chain management includes the integration of: Answer: D. All
of the above
◉ The supply chain extends from: Answer: D. Supplier to customer
, ◉ Supply chain management includes all of the following except:
Answer: C. Advertising
◉ A comprehensive decision-making framework for operations
includes: Answer: A. Consideration of other organizational functions
◉ The process view provides a basis for viewing an entire business as a
system of interconnected processes. Answer: TRUE
◉ "Lean Operations" refers to the task of reducing the defect rates in a
firm's products or services. Answer: FALSE
◉ As price increases and benefits remain constant, the value of a
product increases. Answer: FALSE
◉ Best practices in operations are best for all organizations. Answer:
FALSE
◉ McDonald's distinctive competence has changed over time from
continuous improvement of the transformation system and brand to the
unique service and supply chain transformation system. Answer: FALSE
◉ At Disney, "making people happy" is an example of Answer: B.
Corporate Strategy
QUESTIONS WITH VERIFIED ANSWERS
GRADED A+
◉ The transformation view of the Operations function provides a unified
approach for studying the manufacturing and service industries. Answer:
TRUE
◉ Which of the following functions is responsible for the actual
movement of goods and/or services across organizations? Answer: A.
Logistics
◉ The four decision areas in operations management are: Answer: B.
Process, quality, capacity, and inventory
◉ A productive systems approach: Answer: B. Must provide feedback
information for control of process inputs and technology
◉ Capacity decisions: Answer: A. Include staffing and scheduling
◉ Inventory decisions involve: Answer: D. All of these
◉ The contemporary operations themes signify that: Answer: B. Every
operation should be externally directed to meet the customers'
requirements
,◉ The essence of operations management can be described by: Answer:
B. Decisions, function, and process
◉ Which of the following is not a contemporary theme in operations?
Answer: C. Quality Teams
◉ The three primary functions that exist in most business organizations
are: Answer: D. Operations, finance, and marketing
◉ The three major functions of business organizations: Answer: C.
Interface with each other
◉ The four major decision responsibilities of operations management
are: Answer: D. Process, capacity, quality, and inventory
◉ Which of the following is not in the process category of the
operations decision framework? Answer: D. Product or service
inspection
◉ Supply chain management includes the integration of: Answer: D. All
of the above
◉ The supply chain extends from: Answer: D. Supplier to customer
, ◉ Supply chain management includes all of the following except:
Answer: C. Advertising
◉ A comprehensive decision-making framework for operations
includes: Answer: A. Consideration of other organizational functions
◉ The process view provides a basis for viewing an entire business as a
system of interconnected processes. Answer: TRUE
◉ "Lean Operations" refers to the task of reducing the defect rates in a
firm's products or services. Answer: FALSE
◉ As price increases and benefits remain constant, the value of a
product increases. Answer: FALSE
◉ Best practices in operations are best for all organizations. Answer:
FALSE
◉ McDonald's distinctive competence has changed over time from
continuous improvement of the transformation system and brand to the
unique service and supply chain transformation system. Answer: FALSE
◉ At Disney, "making people happy" is an example of Answer: B.
Corporate Strategy
