1. According to Lewin’s Change Theory, what is the first stage where the leader
must create awareness of the need for change?
A. Unfreezing
B. Moving
C. Refreezing
D. Evaluating
Answer: A
Rationale: Unfreezing is the first stage of Lewin’s theory, where the status quo is
challenged and the need for change is communicated to stakeholders.
2. Which leadership style is characterized by a leader who makes all decisions
without seeking input from the team?
A. Democratic
B. Autocratic
C. Laissez-faire
D. Transformational
Answer: B
Rationale: Autocratic (or authoritative) leaders maintain control and make decisions
independently, often leading to quick action but low staff satisfaction.
,3. A nurse manager is resolving a conflict where both parties agree to give up
something to reach a solution. Which strategy is being used?
A. Competing
B. Avoiding
C. Collaborating
D. Compromising
Answer: D
Rationale: Compromising involves a ‘lose-lose’ or ‘give-and-take’ approach where both
parties yield part of their goals to reach a middle ground.
4. When delegating tasks to an Unlicensed Assistive Personnel (UAP), which task
is most appropriate?
A. Assessing a patient’s surgical wound
B. Teaching a patient how to use a walker
C. Administering oral medications
D. Measuring intake and output on a stable patient
Answer: D
Rationale: UAPs should be assigned routine, non-invasive tasks. Assessment, teaching, and
medication administration are responsibilities of licensed nurses.
5. Which ethical principle is demonstrated when a nurse keeps a promise made
to a patient?
A. Autonomy
B. Justice
C. Fidelity
D. Beneficence
Answer: C
Rationale: Fidelity refers to faithfulness and the keeping of promises or commitments
made to others.
, 6. A nurse leader is using a transformational leadership style. What is a primary
characteristic of this approach?
A. Focusing on day-to-day operations and task completion
B. Motivating staff through a shared vision and inspiration
C. Using rewards and punishments to control behavior
D. Remaining hands-off and letting the team function alone
Answer: B
Rationale: Transformational leaders empower and inspire followers to achieve a shared
vision and commit to personal and professional growth.
7. A sentinel event occurs on a unit. What is the first action the nurse manager
should take?
A. Fire the staff member involved
B. Conduct a root cause analysis
C. Report the event to the State Board of Nursing
D. Notify the hospital’s public relations department
Answer: B
Rationale: A root cause analysis is a systematic process used to identify the underlying
factors that led to a sentinel event to prevent recurrence.
8. Which conflict resolution strategy results in a ‘win-win’ outcome?
A. Collaborating
B. Accommodating
C. Smoothing
D. Compromising
Answer: A
Rationale: Collaborating involves both parties working together to find a solution that
satisfies all goals, resulting in a win-win.