ACCOUNTING 2021QBO - Recertification Comprehensive Questions and Answers Grade A+

QBO – 2020 Recertification


Exam - Section 1

Q. Your client has called because they are unable to find the + New button in their QuickBooks. What
could be a reason for the missing icon?

 The + New button no longer exists in the new interface
 The + New button has been replaced with the + Create button
 The client has selected the collapsible left navigation (hamburger) icon
 The client has turned off the + New button option in Account and Settings

Q2. Which 3 pieces of information regarding QuickBooks products can be found on the QuickBooks
Status page (status.quickbooks.intuit.com)?

 Current and past service outage information
 Pricing and subscription information
 Information regarding scheduled maintenance
 A link to subscribe to status updates
 Certification level of the currently logged in ProAdvisor

Q3. Which 2 conditions must be met in order to use receipt forwarding in QuickBooks Online?

 Receipt Capture must be enabled in the Account and Settings.
 Receipts must be forwarded to from a registered email address.
 At least one user must be registered for receipt forwarding.
 You must have the QuickBooks Mobile app installed on your mobile device.

Q4. What technology does Receipt Capture use to extract data from receipts added to QuickBooks
Online via the Receipts tab?

 Artificial Intelligence
 Optical character recognition
 Data import templates
 A scanner

Q5. What are 3 benefits of the Pay down credit card feature?

 It allows users to electronically pay their credit card balances from within QuickBooks.
 It prevents miscategorization of credit card payment transactions.
 It helps users identify which credit cards have interest rates that are too high.
 It provides easy-to-understand language for non-accountant users.
 It prevents common errors that affect the company’s financial statements.

Q6. The Pay down credit card feature can be found in which area of QuickBooks Online?

 Gear icon
 + New on the left navigation bar
 Account and Settings
 Banking Center

, QBO – 2020 Recertification


Q7. A client can use Instant Deposit up to time(s) a day, not to exceed the per
day limit.

 two, $5000
 one, $2000
 three, $2000
 five, $5000
 one, $3000

Q8. Where can a client identify the direct deposit options for their QuickBooks Payments account?

 In Account and Settings
 In the Invoices tab
 On the Create Invoice screen
 In the Deposits tab
 In the Banking Center

Q9. Which 4 statements are true regarding the Mileage Tracker feature in QuickBooks?

 You can track mileage automatically from your mobile device.
 You must manually update the mileage rates each year in Account and Settings.
 You can separate business from personal mileage.
 You can store details for multiple vehicles, and assign mileage to each.
 Track mileage is only available in QuickBooks Online Plus and Advanced subscriptions.
 You can add mileage manually to QuickBooks Online via a browser or the mobile app.
Q10. What are 2 ways to set up a new vehicle to track mileage in QuickBooks Online?

 Gear > Account and Settings > Advanced > Add Vehicle
 Mileage > Add trip > Add Vehicle
 Mileage > Vehicle Profile > Add new
 Mileage > Show Vehicle Drawer > Add Vehicle
 Gear > Expenses > Mileage > Add Vehicle

Q11. The Receipt Capture feature in QuickBooks Online allows users to add receipts to QuickBooks using
which 3 methods?

 By forwarding an email to from a registered email address
 By uploading a file via a browser
 By snapping a picture via the mobile app
 By snapping a picture via a browser
 By forwarding an email to from a registered email address
 By texting to