WITH SOLUTIONS GRADED A+
◉ Which data types are typically found in the finance department?
Answer: Investment data, monetary data, reporting data.
◉ If you were thinking about a washing machine as a system which
of the following represents the feedback? Answer: The light
indicating that the washer is off balance and has stopped.
◉ What uses techniques that create models indicating the best
decision to make or course of action to take? Answer: Prescriptive
analytics
◉ If you were thinking about a movie theater, which of the following
represents the process? Answer: The movie DVD (or flash drive or
whatever), the electricity that powers the system, and the operator's
button presses on the controls
◉ Feedback is information that returns to its original transmitter
and modifies the transmitter's actions. What would the original
transmitter include? Answer: Input, transform, output
,◉ If you were thinking about an oven as a system which of the
following represents the output? Answer: The cooked food.
◉ Your boss, Penny Dirks, has asked you to analyze the airline
industry using Porter's three generic strategies. Which of the
following companies are using a focused strategy? Answer: Sky Taxi
- a rent by the hour personal plane service.
◉ MIS can be an important enabler of business success and
innovation. Which of the below statements is accurate when
referring to MIS? Answer: MIS is a valuable tool that can leverage the
talents of people who know how to use and manage it effectively.
◉ In a SWOT analysis, which of the following could you discover as
potential inner weaknesses (harmful)? Answer: Damaged reputation
◉ When a company is the first to market with a competitive
advantage, this is called a first-mover advantage. All of the following
companies were first-movers except ____________. Answer: Microsoft -
Bing Search Engine.
◉ Which of the following is not considered a category within the
support value activities in a value chain analysis? Answer: Outbound
logistics
, ◉ Which of the following represents procurement as part of the
support value activities in a value chain analysis? Answer: Purchases
inputs such as raw materials, resources, equipment, and supplies
◉ What helps an organization identify its customers across
applications? Answer: CRM reporting technologies
◉ Most business processes are cross-functional or cross-
departmental processes that span the entire organization. Which of
the below does not represent a cross-functional business process?
Answer: Processing payroll
◉ Which of the following is an organizational result from an
effective and efficient supply chain management system? Answer:
All of these
◉ Which of the following processes focuses on the entire customer
order process and operates across functional departments? Answer:
Order to delivery process
◉ Key performance indicators are the metrics a company uses to
evaluate progress toward critical success factors. Which of the
following represents a key performance indicator? Answer:
Percentage of help desk calls answered in the first minute