New York Adjuster Exam Study Guide
Updated 2026 | Verified Questions &
Complete Solutions with Detailed
Rationales | Insurance Claims, Policy
Coverage, Liability & Licensing Exam Prep
NEW YORK ADJUSTER EXAM STUDY GUIDE — UPDATED 2026 Verified Questions
& Complete Solutions with Detailed RATIONALE
• This guide is your complete exam prep resource — work through each question
independently, then confirm your answer using the highlighted correct option and
RATIONALE beneath it to lock in your understanding before exam day.
• Featuring 200 exam-style questions with five answer options each, this material
covers every tested domain including NY Insurance Law, claims handling, policy
coverage, liability, licensing, workers' compensation, auto no-fault, commercial
lines, and ethics.
═══════════SECTION 1: NEW YORK LICENSING & REGULATION
═══════════════════════════════════════
QUESTION 1
Which state agency is responsible for regulating insurance in New York?
A) The New York State Department of Labor
B) The Federal Insurance Office (FIO)
C) The National Association of Insurance Commissioners (NAIC)
D) The New York State Department of Financial Services (NYDFS)
E) The New York State Division of Consumer Protection
✔ CORRECT ANSWER: D) The New York State Department of Financial Services
(NYDFS)
,RATIONALE: The NYDFS is the primary regulatory body overseeing all insurance
companies, agents, brokers, and adjusters operating in New York. It was formed in
2011 by merging the former Banking and Insurance Departments.
QUESTION 2
In New York, an independent adjuster must be licensed under which article of
the Insurance Law?
A) Article 21
B) Article 31
C) Article 24
D) Article 41
E) Article 11
✔ CORRECT ANSWER: C) Article 24
RATIONALE: Article 24 of the New York Insurance Law governs the licensing
requirements for public adjusters, independent adjusters, and other claims
professionals operating within the state.
QUESTION 3
How many hours of continuing education are required for a licensed adjuster
in New York every two years?
A) 10 hours
B) 15 hours
C) 24 hours
D) 30 hours
E) 20 hours
✔ CORRECT ANSWER: C) 24 hours
,RATIONALE: New York requires licensed adjusters to complete 24 hours of
continuing education every two-year license period to maintain their license in
good standing with the NYDFS.
QUESTION 4
A public adjuster in New York represents which party in an insurance claim?
A) The insurance company
B) The court system
C) The insured/policyholder
D) The state regulatory body
E) The third-party claimant
✔ CORRECT ANSWER: C) The insured/policyholder
RATIONALE: A public adjuster is hired by and advocates solely for the policyholder
(insured) to negotiate the best possible settlement from the insurance company.
They do not represent the insurer.
QUESTION 5
What is the maximum fee a public adjuster may charge in New York on a
catastrophe claim as a percentage of the claim settlement?
A) 25%
B) 20%
C) 10%
D) 15%
E) 5%
✔ CORRECT ANSWER: C) 10%
, RATIONALE: New York law caps the public adjuster's fee at 10% of the claim
settlement for catastrophe-designated losses and 12% for non-catastrophe claims,
protecting policyholders from excessive fees during vulnerable times.
QUESTION 6
Which of the following does NOT require an adjuster's license in New York?
A) An independent adjuster handling property claims
B) A public adjuster negotiating settlements
C) A staff adjuster employed directly by an insurer
D) A catastrophe adjuster operating in the state
E) A workers' compensation adjuster for a third-party firm
✔ CORRECT ANSWER: C) A staff adjuster employed directly by an insurer
RATIONALE: In New York, staff adjusters (those employed directly and exclusively
by one insurance company) are generally exempt from the individual licensing
requirement because they operate under the insurer's license.
QUESTION 7
What is the minimum age requirement to obtain an adjuster license in New
York?
A) 16 years
B) 18 years
C) 21 years
D) 19 years
E) 25 years
✔ CORRECT ANSWER: B) 18 years
Updated 2026 | Verified Questions &
Complete Solutions with Detailed
Rationales | Insurance Claims, Policy
Coverage, Liability & Licensing Exam Prep
NEW YORK ADJUSTER EXAM STUDY GUIDE — UPDATED 2026 Verified Questions
& Complete Solutions with Detailed RATIONALE
• This guide is your complete exam prep resource — work through each question
independently, then confirm your answer using the highlighted correct option and
RATIONALE beneath it to lock in your understanding before exam day.
• Featuring 200 exam-style questions with five answer options each, this material
covers every tested domain including NY Insurance Law, claims handling, policy
coverage, liability, licensing, workers' compensation, auto no-fault, commercial
lines, and ethics.
═══════════SECTION 1: NEW YORK LICENSING & REGULATION
═══════════════════════════════════════
QUESTION 1
Which state agency is responsible for regulating insurance in New York?
A) The New York State Department of Labor
B) The Federal Insurance Office (FIO)
C) The National Association of Insurance Commissioners (NAIC)
D) The New York State Department of Financial Services (NYDFS)
E) The New York State Division of Consumer Protection
✔ CORRECT ANSWER: D) The New York State Department of Financial Services
(NYDFS)
,RATIONALE: The NYDFS is the primary regulatory body overseeing all insurance
companies, agents, brokers, and adjusters operating in New York. It was formed in
2011 by merging the former Banking and Insurance Departments.
QUESTION 2
In New York, an independent adjuster must be licensed under which article of
the Insurance Law?
A) Article 21
B) Article 31
C) Article 24
D) Article 41
E) Article 11
✔ CORRECT ANSWER: C) Article 24
RATIONALE: Article 24 of the New York Insurance Law governs the licensing
requirements for public adjusters, independent adjusters, and other claims
professionals operating within the state.
QUESTION 3
How many hours of continuing education are required for a licensed adjuster
in New York every two years?
A) 10 hours
B) 15 hours
C) 24 hours
D) 30 hours
E) 20 hours
✔ CORRECT ANSWER: C) 24 hours
,RATIONALE: New York requires licensed adjusters to complete 24 hours of
continuing education every two-year license period to maintain their license in
good standing with the NYDFS.
QUESTION 4
A public adjuster in New York represents which party in an insurance claim?
A) The insurance company
B) The court system
C) The insured/policyholder
D) The state regulatory body
E) The third-party claimant
✔ CORRECT ANSWER: C) The insured/policyholder
RATIONALE: A public adjuster is hired by and advocates solely for the policyholder
(insured) to negotiate the best possible settlement from the insurance company.
They do not represent the insurer.
QUESTION 5
What is the maximum fee a public adjuster may charge in New York on a
catastrophe claim as a percentage of the claim settlement?
A) 25%
B) 20%
C) 10%
D) 15%
E) 5%
✔ CORRECT ANSWER: C) 10%
, RATIONALE: New York law caps the public adjuster's fee at 10% of the claim
settlement for catastrophe-designated losses and 12% for non-catastrophe claims,
protecting policyholders from excessive fees during vulnerable times.
QUESTION 6
Which of the following does NOT require an adjuster's license in New York?
A) An independent adjuster handling property claims
B) A public adjuster negotiating settlements
C) A staff adjuster employed directly by an insurer
D) A catastrophe adjuster operating in the state
E) A workers' compensation adjuster for a third-party firm
✔ CORRECT ANSWER: C) A staff adjuster employed directly by an insurer
RATIONALE: In New York, staff adjusters (those employed directly and exclusively
by one insurance company) are generally exempt from the individual licensing
requirement because they operate under the insurer's license.
QUESTION 7
What is the minimum age requirement to obtain an adjuster license in New
York?
A) 16 years
B) 18 years
C) 21 years
D) 19 years
E) 25 years
✔ CORRECT ANSWER: B) 18 years
