ADM3301 OPERATIONS MANAGEMENT MIDTERM
QUESTIONS WITH DETAILED VERIFIED ANSWERS (100%
CORRECT ANSWERS) /ALREADY GRADED
Process Strategy Ans✓✓✓an organization's approach to transforming
resources into goods and services
Process Strategy Objective Ans✓✓✓To build a production process that
meets customer requirements and product specifications within costs and
other managerial constraints
Four Process Strategies Ans✓✓✓1. Process focus
2. Repetitive focus
3. Product focus
4. Mass customization
Process Focus Ans✓✓✓a production facility organized around
processes to facilitate low-volume, high-variety production
Repetitive Focus Ans✓✓✓A product-oriented production process that
uses modules (classic assembly line)
Modules Ans✓✓✓parts or components of a product previously
prepared, often in a continuous process
, Product Focus Ans✓✓✓a facility organized around products; a product-
oriented, high-volume, low-variety process
Mass Customization Ans✓✓✓rapid, low-cost production that caters to
constantly changing unique customer desires
Build-to-order (BTO) Ans✓✓✓produce to customer order rather than to
a forecast
Postponement Ans✓✓✓the delay of any modifications or customization
to a product as long as possible in the production process
Crossover Chart Ans✓✓✓A chart of costs at the possible volumes for
more than one process
Flexibility Ans✓✓✓the ability to respond with little penalty in time,
cost, or customer value
Process Analysis Tools Ans✓✓✓Flowcharts
Time-Function Mapping
Value-Stream Mapping
Process Charts
Service Blueprinting
QUESTIONS WITH DETAILED VERIFIED ANSWERS (100%
CORRECT ANSWERS) /ALREADY GRADED
Process Strategy Ans✓✓✓an organization's approach to transforming
resources into goods and services
Process Strategy Objective Ans✓✓✓To build a production process that
meets customer requirements and product specifications within costs and
other managerial constraints
Four Process Strategies Ans✓✓✓1. Process focus
2. Repetitive focus
3. Product focus
4. Mass customization
Process Focus Ans✓✓✓a production facility organized around
processes to facilitate low-volume, high-variety production
Repetitive Focus Ans✓✓✓A product-oriented production process that
uses modules (classic assembly line)
Modules Ans✓✓✓parts or components of a product previously
prepared, often in a continuous process
, Product Focus Ans✓✓✓a facility organized around products; a product-
oriented, high-volume, low-variety process
Mass Customization Ans✓✓✓rapid, low-cost production that caters to
constantly changing unique customer desires
Build-to-order (BTO) Ans✓✓✓produce to customer order rather than to
a forecast
Postponement Ans✓✓✓the delay of any modifications or customization
to a product as long as possible in the production process
Crossover Chart Ans✓✓✓A chart of costs at the possible volumes for
more than one process
Flexibility Ans✓✓✓the ability to respond with little penalty in time,
cost, or customer value
Process Analysis Tools Ans✓✓✓Flowcharts
Time-Function Mapping
Value-Stream Mapping
Process Charts
Service Blueprinting
