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Chapter 1 Ans✓✓✓Management
What is management? Ans✓✓✓getting work done through others
What is efficiency? Ans✓✓✓getting work done with minimum effort,
expense, or waste
What is effectiveness Ans✓✓✓accomplishing tasks that help fulfill
organizational objectives
How and Why is effectiveness and efficiency important to managers?
Ans✓✓✓
What are the four functions of management Ans✓✓✓1. Planning
2. Organizing
3. Leading
4. Controlling
Planning Ans✓✓✓determining organizational goals and a means for
achieving them.
,- analyzing the current situation
- anticipating the future
- choosing corporate business strategies
- setting goals and objectives
- determining resources needed
Organizing Ans✓✓✓deciding where decisions will be made, who will
do what jobs and tasks, and who will work for whom.
- attracting talent to the organization
- grouping jobs and employees into work units
- specifying job responsibilities
- obtaining and allocating resources (budget, human capital, facilities,
technology)
Leading Ans✓✓✓inspiring and motivating workers to work hard to
achieve organizational goals.
- empowering employees
- providing guidance and inspiration
- communicating with employees with face to face and written
communication with individuals and groups.
What are the different kinds of managers? Ans✓✓✓- Top Managers
, --Middle Managers
---First Line Managers
----Team Leaders
Top Managers Ans✓✓✓Jobs:
- CEO
- COO
- CFO
- CIO
- Vice President
- Corporate Head
Responsibilities and Duties:
- change
- commitment
- culture
- environment
Middle Managers Ans✓✓✓Jobs:
- General
- Plant Manager
- Regional Manager
- Divisional Manager