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GEB 3213 EXAM 2 – TRAMMELL 2026
ACTUAL QUESTIONS WITH VERIFIED
ANSWERS.
What are approaches to communication dictated by? -
ANSWER-Cultural contexts - the cultural norms
Why does the US prefer the direct approach? - ANSWER-
Because we value sincerity and openness.
The US business culture favors _______ thinking.
We prefer things explained in a ______ & _________ fashion. -
ANSWER-Linear
chronological & narrative
What is unique about the indirect approach in regards to other
cultures? (2) - ANSWER-1. Point Not at beginning
2. Prioritizes vital cultural norms.
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Indirectness may include what? (5) - ANSWER-1. Deliberate
use of ambiguity
2. Elaborate courtesy and graciousness in wording
3. Meaning carried with message's context
4. Digressions
5. Hierarchy in business
Why is ambiguity used in the indirect approach? (5) -
ANSWER-1. Takes pressure of responsibility off the
reader/writer.
2. To "save face"
3. It creates multiple meanings
4. Could signal the writer's subtleness and skill to the reader.
5. Suggest reader to pay attention to whats not said
What is paralanguage? - ANSWER-Vocal Qualifiers and
Vocalizations.
List some vocal qualifiers. - ANSWER-Pitch, volume, velocity
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List some vocalizations. - ANSWER-Non-word vocalizers and
fillers
i.e. "uh-huh"
How does the US view high pitch?
How does the French? - ANSWER-US: Speaker is
uncertain/doubtful
It it typical.
How can nonword vocalizers be misinterpreted? - ANSWER-
US "uh-huh" is good but in Japan it means Yes
How is eye contact seen in the US?
In Japan? - ANSWER-US: Honesty
Japan: Invasion of privacy; rude
What is different in regards to gestures between the US,
Japanese and Middle Eastern business culture? - ANSWER-
Middle East:Use very large gestures, touch listener,
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US: not as expressive, still uses forceful gestures (drumming to
underline point)
Japan: Very few gestures
What are the different categories of nonverbals? (5) -
ANSWER-1. Chronemics
2. Oculemics
3. Haptics
4. Olfactics
5. Chromatics
What are some other nonverbal considerations we should
make in meeting with people from other countries? (4) -
ANSWER-1. Use of office space
2. Silence
3. Greetings
4. Personal space
What is chronemics? - ANSWER-A culture's attitudes and
perceptions of time.
GEB 3213 EXAM 2 – TRAMMELL 2026
ACTUAL QUESTIONS WITH VERIFIED
ANSWERS.
What are approaches to communication dictated by? -
ANSWER-Cultural contexts - the cultural norms
Why does the US prefer the direct approach? - ANSWER-
Because we value sincerity and openness.
The US business culture favors _______ thinking.
We prefer things explained in a ______ & _________ fashion. -
ANSWER-Linear
chronological & narrative
What is unique about the indirect approach in regards to other
cultures? (2) - ANSWER-1. Point Not at beginning
2. Prioritizes vital cultural norms.
,2 | Page
Indirectness may include what? (5) - ANSWER-1. Deliberate
use of ambiguity
2. Elaborate courtesy and graciousness in wording
3. Meaning carried with message's context
4. Digressions
5. Hierarchy in business
Why is ambiguity used in the indirect approach? (5) -
ANSWER-1. Takes pressure of responsibility off the
reader/writer.
2. To "save face"
3. It creates multiple meanings
4. Could signal the writer's subtleness and skill to the reader.
5. Suggest reader to pay attention to whats not said
What is paralanguage? - ANSWER-Vocal Qualifiers and
Vocalizations.
List some vocal qualifiers. - ANSWER-Pitch, volume, velocity
,3 | Page
List some vocalizations. - ANSWER-Non-word vocalizers and
fillers
i.e. "uh-huh"
How does the US view high pitch?
How does the French? - ANSWER-US: Speaker is
uncertain/doubtful
It it typical.
How can nonword vocalizers be misinterpreted? - ANSWER-
US "uh-huh" is good but in Japan it means Yes
How is eye contact seen in the US?
In Japan? - ANSWER-US: Honesty
Japan: Invasion of privacy; rude
What is different in regards to gestures between the US,
Japanese and Middle Eastern business culture? - ANSWER-
Middle East:Use very large gestures, touch listener,
, 4 | Page
US: not as expressive, still uses forceful gestures (drumming to
underline point)
Japan: Very few gestures
What are the different categories of nonverbals? (5) -
ANSWER-1. Chronemics
2. Oculemics
3. Haptics
4. Olfactics
5. Chromatics
What are some other nonverbal considerations we should
make in meeting with people from other countries? (4) -
ANSWER-1. Use of office space
2. Silence
3. Greetings
4. Personal space
What is chronemics? - ANSWER-A culture's attitudes and
perceptions of time.
