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CFR Code of Federal Regulations
OPIM other potentially infectious materials
POLs physician office laboratories
UCC Uniform Commercial Code
CAM complementary and alternative medicine
CAAHEP Commission on Accreditation of
Allied Health Education Programs
CEU's Continuing education units
IDS integrated delivery system
PROs peer review organizations
CMS Centers for Medicare and Medicaid Services
,NKA no known allergies
BP blood pressure
Critical thinking The constant practice of considering all aspects
of a situation when deciding what to believe or what to do
Empathy Sensitivity to the individual needs and reactions of patients.
Learning style, The way an individual perceives and processes
information to learn new material.
Perceiving How an individual looks at information
and sees it as real.
Processing How an individual
internalizes new information
and makes it his or her own.
Professional behaviors Actions that identify the medical assistant as a member of a
healthcare profession.
Name some professional behaviors: dependability
respectful patient care
initiative
positive attitude
effective team work
reflection The process of considering new information and internalizing it to create new
ways of examining
information.
, Respondeat superior a Latin term meaning:
"let the master answer."
Physicians are responsible not only for their own actions, but for the actions of employees
performing within the scope of their employment.
allied health fields Occupational disciplines in which professionals
involved with the delivery of healthcare or related services
assist physicians with the diagnosis, treatment, and care
of patients in many different specialty areas.
benefits Services or payments provided under a health plan,
employee plan, or some other agreement, including programs
such as health insurance, pensions, retirement planning, and
many other options that may be offered to employees of a
company or organization.
certification The attesting of something
as being true as represented or as meeting a standard; the result
of having been tested, usually by a third party, and awarded a
certificate based on proven knowledge.
continuing education units Credits for courses, classes,
or seminars related to an individual's profession that are
designed to promote education and to keep the professional
up to date on current procedures and trends in the field; CEUs
often are required for licensing.
cross-training Training in more than one area so that a multitude
of duties may be performed by one person or so that
substitutions of personnel may be made in an emergency or at
other necessary times.
externship (or internship) A training program that is part of the medical assisting course of
study in an educational institution.