WGU C720 OA EXAM 200 QUESTIONS AND CORRECT
ANSWERS (VERIFIED) | LATEST UPDATE 2026/2027 |
GRADED A+ | 100% PASS GUARANTEED.
A new, energy-efficient furnace is being installed in a steel factory. Because it
would have added 10% to the cost of the furnace, management has decided not
to install the optional safety override for the furnace. This decision is most likely
to lead to which of the following? - ANSWER- An increase in legal costs Refers
to the organizational issue of balancing financial profitability with environmental
responsibility - ANSWER- sustainability
Operations managers rarely become involved with worker safety or environmental
pollution complaints because such ethical issues are only handled by an
organizations legal department. True or False - ANSWER- False
SWOT analysis is used as a tool when a firm crafts a strategy that helps distinguish
itself among competitors, develops competitive advantages, and avoids barriers
within the business environment. - ANSWER- strategic
The difference between the lowest cost producer of a good and the next lowest cost
producer of the same good is known as a - ANSWER- Relative advantage
Characteristics associated with a perpetual inventory system - ANSWER- -when a
company needs to know exact inventory balances at all times
-when a company wants accurate financial statements
Under what two conditions should I periodic review system be adopted -
ANSWER- -When a supplier will only deliver at a specific interval
-when a company must manually track inventory levels
SWOT analysis is used tool when used to uncover
as a exploitable
opportunities within the competitive landscape. -
ANSWER- simple
What best describes a competitive advantage? - ANSWER- A
capability valued by customers that gives a firm in edge over its
rivals
A technique used to analyze the flow of materials, ideas, and information to
understand how processes function. Each activity in the process is defined as a
value added or non-value added - ANSWER- Value stream mapping
,What helps to reduce set up time in a JIT system? - ANSWER- Placing the needed
tools and equipment in predetermined locations and shortening the downtime of
equipment
Why is the movement of materials simplified in a JIT system? - ANSWER- Parts
are moved by hand
What types of waste are related to JIT? - ANSWER- Inventory
Waiting
Motion and movement
Transportation
Overproduction
Overprocessing
Defects
A firm that uses JIT would most likely use a group technology production system to
? - ANSWER- A group technology production system may be used to make
several different, but related, parts. The idea behind GT is that each part follows the
same essential processing sequence which can reduce set up time.
Ishikawa - ANSWER- fishbone diagram; cause and effect diagram to diagnose
quality problems, quality circles
In a JIT environment, the master schedule usually has a planning horizon. -
ANSWER- 2-3 month
What production system uses general purpose machinery and is level scheduled? -
ANSWER- JIT
, What indicates the quantities of component parts that will be made each day
because leadtimes are usually short in a JIT environment - ANSWER-
Final
assembly schedule
Which technique should a company adopt to keep a smooth production process? -
ANSWER- Level schedule
, A key advantage of team problem-solving is that team members .-
ANSWER- share (workload)
A , which is
also known as a box chart, illustrates the frequency of data observations within a
preset range of values. - ANSWER- histogram
Benchmarking - ANSWER- The purpose of benchmarking is to set a standard based
upon the company that is recognized as the best at a certain activity but those other
companies need not be competitors, nor be within the same industry.
Employee empowerment - ANSWER- Extending employee responsibility and
authority to the lowest levels of an organization
Crosby - ANSWER- Quality is Free, Zero Defects, Do it right the first time
Juran - ANSWER- fitness for use, Pareto
Taguchi - ANSWER- Robust Design and Parabolic Quality Loss Function
Higher quality products and processes
Quality must be designed into a product
Deming - ANSWER- 14 points, system caused defects not employees
Which tool is used in the six sigma define phase to provide an overview of an entire
process and identify what is necessary to meet customer needs? - ANSWER- Value
Stream Mapping
Value Stream Mapping - ANSWER- a process that helps managers understand
how to add value in the flow of material and information through the entire
production process
Employee training that focuses on the use of Pareto charts will most likely enable
employees to? - ANSWER- Determine the likely causes of quality problems are
incurred when a company evaluates customer satisfaction. - ANSWER-
Appraisal costs
Which competitive advantage with a company gain from choosing to partner with
a single supplier to
Likely to occur in the improve stage of six sigma - ANSWER- Utilizing the Kaizen
teams to make immediate process changes
Kaizen - ANSWER- Continuous improvement that involves all participants.
ANSWERS (VERIFIED) | LATEST UPDATE 2026/2027 |
GRADED A+ | 100% PASS GUARANTEED.
A new, energy-efficient furnace is being installed in a steel factory. Because it
would have added 10% to the cost of the furnace, management has decided not
to install the optional safety override for the furnace. This decision is most likely
to lead to which of the following? - ANSWER- An increase in legal costs Refers
to the organizational issue of balancing financial profitability with environmental
responsibility - ANSWER- sustainability
Operations managers rarely become involved with worker safety or environmental
pollution complaints because such ethical issues are only handled by an
organizations legal department. True or False - ANSWER- False
SWOT analysis is used as a tool when a firm crafts a strategy that helps distinguish
itself among competitors, develops competitive advantages, and avoids barriers
within the business environment. - ANSWER- strategic
The difference between the lowest cost producer of a good and the next lowest cost
producer of the same good is known as a - ANSWER- Relative advantage
Characteristics associated with a perpetual inventory system - ANSWER- -when a
company needs to know exact inventory balances at all times
-when a company wants accurate financial statements
Under what two conditions should I periodic review system be adopted -
ANSWER- -When a supplier will only deliver at a specific interval
-when a company must manually track inventory levels
SWOT analysis is used tool when used to uncover
as a exploitable
opportunities within the competitive landscape. -
ANSWER- simple
What best describes a competitive advantage? - ANSWER- A
capability valued by customers that gives a firm in edge over its
rivals
A technique used to analyze the flow of materials, ideas, and information to
understand how processes function. Each activity in the process is defined as a
value added or non-value added - ANSWER- Value stream mapping
,What helps to reduce set up time in a JIT system? - ANSWER- Placing the needed
tools and equipment in predetermined locations and shortening the downtime of
equipment
Why is the movement of materials simplified in a JIT system? - ANSWER- Parts
are moved by hand
What types of waste are related to JIT? - ANSWER- Inventory
Waiting
Motion and movement
Transportation
Overproduction
Overprocessing
Defects
A firm that uses JIT would most likely use a group technology production system to
? - ANSWER- A group technology production system may be used to make
several different, but related, parts. The idea behind GT is that each part follows the
same essential processing sequence which can reduce set up time.
Ishikawa - ANSWER- fishbone diagram; cause and effect diagram to diagnose
quality problems, quality circles
In a JIT environment, the master schedule usually has a planning horizon. -
ANSWER- 2-3 month
What production system uses general purpose machinery and is level scheduled? -
ANSWER- JIT
, What indicates the quantities of component parts that will be made each day
because leadtimes are usually short in a JIT environment - ANSWER-
Final
assembly schedule
Which technique should a company adopt to keep a smooth production process? -
ANSWER- Level schedule
, A key advantage of team problem-solving is that team members .-
ANSWER- share (workload)
A , which is
also known as a box chart, illustrates the frequency of data observations within a
preset range of values. - ANSWER- histogram
Benchmarking - ANSWER- The purpose of benchmarking is to set a standard based
upon the company that is recognized as the best at a certain activity but those other
companies need not be competitors, nor be within the same industry.
Employee empowerment - ANSWER- Extending employee responsibility and
authority to the lowest levels of an organization
Crosby - ANSWER- Quality is Free, Zero Defects, Do it right the first time
Juran - ANSWER- fitness for use, Pareto
Taguchi - ANSWER- Robust Design and Parabolic Quality Loss Function
Higher quality products and processes
Quality must be designed into a product
Deming - ANSWER- 14 points, system caused defects not employees
Which tool is used in the six sigma define phase to provide an overview of an entire
process and identify what is necessary to meet customer needs? - ANSWER- Value
Stream Mapping
Value Stream Mapping - ANSWER- a process that helps managers understand
how to add value in the flow of material and information through the entire
production process
Employee training that focuses on the use of Pareto charts will most likely enable
employees to? - ANSWER- Determine the likely causes of quality problems are
incurred when a company evaluates customer satisfaction. - ANSWER-
Appraisal costs
Which competitive advantage with a company gain from choosing to partner with
a single supplier to
Likely to occur in the improve stage of six sigma - ANSWER- Utilizing the Kaizen
teams to make immediate process changes
Kaizen - ANSWER- Continuous improvement that involves all participants.
