Bank and Exam Preparation Material
C. Developing Discrepancy.
If a coach states both sides of the argument that the client is making (especially when you see
"but" in between them) this is Developing Discrepancy. Your big clue is both sides of the coin is
presented back to the client since they are arguing both sides. - ✔✔A 35-year old client comes
to her 5th coaching session to continue to work on managing her stress and improving her
water intake.
Client: This week I had so much stress, I noticed my heart racing at work 3 times. I can't live like
this anymore.
Coach: It is important to you to decrease your stress level.
Client: Well, yeah but it's not like I can change my deadlines for projects at work. I really don't
have any control, so it is what it is. My boss moves up deadlines, I get stressed, and I can't
change that.
Coach: You believe you can't live with this level of stress anymore yet you believe there is not a
lot you can do about it. It's out of your control.
Which of the following technique is the coach demonstrating?
A. Increasing Change Talk
B. Empathy
C. Developing Discrepancy
D. Rolling with Resistance
E. Elicit-Provide-Elicit
A. Sleep - ✔✔A 52-year old, male client just submitted their well-being assessment prior to
their first coaching session. The client's information includes the following:
Self-employed
Lives with young son
, On medication for High Blood Pressure and Chronic Pain
Sleep: Insufficient sleep 19 out of the last 30 days
Blood Pressure: 112/64
Total Cholesterol: 170mg/dl
BMI: 23
Physical Activity: Runs 40 minutes 5 times per week, strength training 3x per week all major
muscle groups
Fruits/Vegetables: 10 servings per day
Which of the following would the coach possibly note for follow-up per recommended health
guidelines?
A: Sleep
B. Blood Pressure
C. Total Cholesterol
D. BMI
E. Physical Activity
A. Labeling
On Moore p7, on of Thomas Gordon's "12 ways of being that do not demonstrate a coach
approach" includes "labeling". - ✔✔A 48-year-old man comes to his second coaching session
with the goal of improving his diet. Specifically, he is trying to drink more water and eat more
vegetables. He has indicated he struggles with these two goals mainly during the week when he
is working.
Client: At work I just love eating candy to keep me focused since I am in a cubicle.
Coach: Tell me more about how candy keeps you focused.
Client: I don't know if it's about keeping me focused or if it's just simply craving candy. I feel like
I crave it at least 3 times a day whether I am at work or home.
Coach: Do you think you are a sugar addict? Do you feel like you are addicted to sugar?
Client: I am not sure.