QUESTIONS WITH SOLUTIONS GRADED A+
⩥ Efficiency. Answer: getting work done with a minimum of effort,
expense, or waste
⩥ Four Functions of Management. Answer: planning, organizing,
leading, controlling
⩥ Planning. Answer: determining organizational goals and a means for
achieving them
⩥ Organizing. Answer: deciding where decisions will be made, who will
do what jobs and tasks, and who will work for whom
⩥ Leading. Answer: inspiring and motivating workers to work hard to
achieve organizational goals
⩥ Controlling. Answer: monitoring progress toward goal achievement
and taking corrective action when needed
⩥ Top Managers. Answer: executives responsible for the overall
direction of the organization
,⩥ Middle Managers. Answer: responsible for setting objectives
consistent with top management's goals and for planning and
implementing subunit strategies for achieving these objectives
⩥ first-line managers. Answer: managers who train and supervise the
performance of non managerial employees who are directly responsible
for producing the company's products or services
⩥ Team Leaders. Answer: managers responsible for facilitating team
activities toward goal accomplishment
⩥ Managerial Roles. Answer: interpersonal, informational, decisional
⩥ Interpersonal Roles. Answer: figurehead, leader, liaison
⩥ Figurehead Role. Answer: the interpersonal role managers play when
they perform ceremonial duties
⩥ leader role. Answer: managers motivate and encourage workers to
accomplish organizational objectives
⩥ liason role. Answer: managers deal with people outside their units
,⩥ Informational Roles. Answer: monitor, disseminator, spokesperson
⩥ monitor role. Answer: Managers scan their environment for
information
⩥ disseminator role. Answer: managers share the information they have
collected with their subordinates and others in the company
⩥ spokesperson role. Answer: Managers share information with people
outside their departments or companies
⩥ Decisional Roles. Answer: entrepreneur, disturbance handler, resource
allocator, negotiator
⩥ entrepreneur role. Answer: managers adapt themselves, their
subordinates, and their units to change
⩥ Disturbance Handler Role. Answer: the decisional role managers play
when they respond to severe pressures and problems that demand
immediate action
⩥ resource allocator role. Answer: managers decide who will get what
resources and how many resources they will get
, ⩥ negotiator role. Answer: managers negotiate schedules, projects,
goals, outcomes, resources, and employee raises
⩥ Technical Skills. Answer: the specialized procedures, techniques, and
knowledge required to get the job done
⩥ Human Skills. Answer: the ability to work well with others
⩥ conceptual skills. Answer: skills that involve the ability to picture the
organization as a whole and the relationship among its various parts
⩥ Key Characteristics of Leaders who Derail. Answer: 1. Difficulty in
changing or adapting
2. Problems with interpersonal relationship
3. Failure to build or lead a team.
4. Failure to meet business objectives.
5. Too narrow a function orientation
⩥ Strategies to Prevent Derailment. Answer: executive coaching,
leadership training, self-awareness, creating effective processes and
feedback
⩥ Scientific Management. Answer: studying and testing different work
methods to complete a job.