NAB Exam Updated Study Guide 110
Questions and Answers | Focused
Revision Pack | A+ Verified
1. Which one of the following steps should be taken first in a risk management
program?
A. Purchasing of adequate insurance
B. Conducting of employee safety drills
C. Identifying hazards and risks
D. Conducting staff in-services on incident reporting and accident prevention. -✓✓C.
Identifying hazards and risks
2. Which of the following professionals is authorized to dispense medications?
A. registered nurse
B. licensed nurse, physician and, in some states, medication aide.
C. licensed nurse and physician
D. pharmacist -✓✓D. pharmacist
3. Aphasia occurs frequently as a result of:
A. a stroke
B. diabetes
C. death of a spouse
D. pressure ulcers -✓✓A. a stroke
4. A check should generally be issued only when which one of the following is available
and properly signed?
A. purchase order
B. lien
C. warranty
D. general ledger -✓✓A. purchase order
5. Which class of fire extinguishers is appropriate for use on a grease fire?
A. A
B. B
C. C
D. D -✓✓B. B
6. The age-related clouding of the lens of the eye is called:
A. macular degeneration
,B. a cataract
C. glaucoma
D. conjunctivitis -✓✓B. a cataract
7. In collective bargaining, when labor and management select a third party to decide an
issue, and agree to accept that third party's decision as final andbinding on both sides,
the process is called:
A. mediation
B. Arbitration
C. conciliation
D. subrogation -✓✓B. Arbitration
8. Cultural diversity in an organization's delivery of services would entail all EXCEPT
which one of the following?
A. Educating staff in the distinctive beliefs and values held by the various ethnic and
racial groups being served.
B. Using interpreters and in other ways trying to eliminate language barriers between
staff and clients.
C. Getting staff to identify how their own biases regarding people of other religious
backgrounds may affect their care-giving.
D. Offering customers of different ethnic and racial backgrounds the same food and
beverages in order to foster a sense of community and equality. -✓✓D. Offering
customers of different ethnic and racial backgrounds the same food and beverages in
order to foster a sense of community and equality.
9. Which of the following is part of the manager's controlling function?
A. Developing rules
B. Writing job descriptions
C. Disciplining staff who break rules.
D. Doing a SWOT analysis. -✓✓C. Disciplining staff who break rules.
10 What was the quarterly turnover rate at an organization that had 18 separations in
the quarter, and that averaged 225 employees in the first month, 220 employees in the
second month, and 215 employees in the third month of the quarter?
A. 8 percent
B. 18 percent
C. 92 percent
D. 32 percent -✓✓A. 8 percent
, 11. Which of the following is a chronic disease?
A. pneumonia
B. botulism
C. Parkinson's disease
D. shingles -✓✓C. Parkinson's disease
12. Spread of cancer cells from one part of the body to another is referred to as...
A. dysphagia
C. myasthenia
B. metastasis
D. necrosis -✓✓B. metastasis
13. An organization has $600,000 in assets and $500,000 in liabilities. Which of the
following statements is best supported by this information?
A. This organization is in financial trouble.
B. This organization has $100,000 in cash on hand.
C. This organization has enough revenue to cover expenses.
D. Owners equity is $100,000. -✓✓D. Owners equity is $100,000.
14. Which one of the following statements is true regarding reference checking and
reference giving in the screening of job candidates?
A. Reponses to reference checks must be factual and reflect only information contained
in the written personnel records.
B. Department managers have a duty to exercise their professional judgment in
responding to requests for references on former employees.
C. Checking candidate references and responding to reference requests is best done by
department managers rather than the organization's HR specialists.
D. Checking references is a helpful but not a critical step in candidate screening. -✓✓A.
Reponses to reference checks must be factual and reflect only information contained in
the written personnel records.
15. Advantages of the participatory method of budget making include all except which
one of the following?
A. Input into the budget by staff members who are knowledgeable about daily
operations
B. Low consumption of time and effort
Questions and Answers | Focused
Revision Pack | A+ Verified
1. Which one of the following steps should be taken first in a risk management
program?
A. Purchasing of adequate insurance
B. Conducting of employee safety drills
C. Identifying hazards and risks
D. Conducting staff in-services on incident reporting and accident prevention. -✓✓C.
Identifying hazards and risks
2. Which of the following professionals is authorized to dispense medications?
A. registered nurse
B. licensed nurse, physician and, in some states, medication aide.
C. licensed nurse and physician
D. pharmacist -✓✓D. pharmacist
3. Aphasia occurs frequently as a result of:
A. a stroke
B. diabetes
C. death of a spouse
D. pressure ulcers -✓✓A. a stroke
4. A check should generally be issued only when which one of the following is available
and properly signed?
A. purchase order
B. lien
C. warranty
D. general ledger -✓✓A. purchase order
5. Which class of fire extinguishers is appropriate for use on a grease fire?
A. A
B. B
C. C
D. D -✓✓B. B
6. The age-related clouding of the lens of the eye is called:
A. macular degeneration
,B. a cataract
C. glaucoma
D. conjunctivitis -✓✓B. a cataract
7. In collective bargaining, when labor and management select a third party to decide an
issue, and agree to accept that third party's decision as final andbinding on both sides,
the process is called:
A. mediation
B. Arbitration
C. conciliation
D. subrogation -✓✓B. Arbitration
8. Cultural diversity in an organization's delivery of services would entail all EXCEPT
which one of the following?
A. Educating staff in the distinctive beliefs and values held by the various ethnic and
racial groups being served.
B. Using interpreters and in other ways trying to eliminate language barriers between
staff and clients.
C. Getting staff to identify how their own biases regarding people of other religious
backgrounds may affect their care-giving.
D. Offering customers of different ethnic and racial backgrounds the same food and
beverages in order to foster a sense of community and equality. -✓✓D. Offering
customers of different ethnic and racial backgrounds the same food and beverages in
order to foster a sense of community and equality.
9. Which of the following is part of the manager's controlling function?
A. Developing rules
B. Writing job descriptions
C. Disciplining staff who break rules.
D. Doing a SWOT analysis. -✓✓C. Disciplining staff who break rules.
10 What was the quarterly turnover rate at an organization that had 18 separations in
the quarter, and that averaged 225 employees in the first month, 220 employees in the
second month, and 215 employees in the third month of the quarter?
A. 8 percent
B. 18 percent
C. 92 percent
D. 32 percent -✓✓A. 8 percent
, 11. Which of the following is a chronic disease?
A. pneumonia
B. botulism
C. Parkinson's disease
D. shingles -✓✓C. Parkinson's disease
12. Spread of cancer cells from one part of the body to another is referred to as...
A. dysphagia
C. myasthenia
B. metastasis
D. necrosis -✓✓B. metastasis
13. An organization has $600,000 in assets and $500,000 in liabilities. Which of the
following statements is best supported by this information?
A. This organization is in financial trouble.
B. This organization has $100,000 in cash on hand.
C. This organization has enough revenue to cover expenses.
D. Owners equity is $100,000. -✓✓D. Owners equity is $100,000.
14. Which one of the following statements is true regarding reference checking and
reference giving in the screening of job candidates?
A. Reponses to reference checks must be factual and reflect only information contained
in the written personnel records.
B. Department managers have a duty to exercise their professional judgment in
responding to requests for references on former employees.
C. Checking candidate references and responding to reference requests is best done by
department managers rather than the organization's HR specialists.
D. Checking references is a helpful but not a critical step in candidate screening. -✓✓A.
Reponses to reference checks must be factual and reflect only information contained in
the written personnel records.
15. Advantages of the participatory method of budget making include all except which
one of the following?
A. Input into the budget by staff members who are knowledgeable about daily
operations
B. Low consumption of time and effort
