IDIS 344 Exam 2 Final Test Questions
With 100% Correct Answers 2025-2026
Updated.
4 Reasons to Adopt a Data-Driven Mindset - Answer How to leverage metrics to your
advantage
1. Measure company performance.
2. Better decision-making
3. Understanding customers and buying trends.
4. Give customers what they want every time
Optimize Inventory pillars - Answer Inventory Management
Inventory Control
Warehouse Management System WMS - Answer Where to stack it
Where it is when you need to pick
Where it is when you count it
Support services - Answer Information Technology-ERP &CRM
Human Resource Management-people
Finance Management-money
Transportation-Move things
E-Commerce - Answer Maintaining business relationships and selling information, services,
& commodities by means of telecommunications network.
Top Reasons for not providing E-commerce - Answer Sales reps will be upset
Too hard to get data
Customers don't need it
Distribution is a relationship business
We already have E-commerce(old)
Too expensive
Lack the experience to implement it
We're too busy
,3 Biggest barriers to E-Commerce - Answer 1. Current system architecture
2. High cost of technology
3. Lack of expertise
Finding to right E-Commerce - Answer Your job is to make it easier for your customers to do
their job on your site.
Provide customer specific pricing rather than just price or not price at all. Customers have to
have access to their contract terms.
Integrated into ERP.
When looking for the right e-commerce platform: - Answer Price
ERP integration
Support for B2B best practices
OMS - Answer Order Management System
6 steps for starting successful E-Commerce Business - Answer 1. Plan for your online
business
2. Make sure you ask your customers what they want/need from an E-Commerce site.
3. Building your E-Commerce Infrastructure
4. Deliver big with a well-planned supply chain
5. Attract customers
6. Grow your reputation & grow your business.
Total Cost of Ownership - Answer Acquisition cost
On-Going Operations Costs
Cost of integration
Implementation costs
Cost of Content-Catalog, customer data
Market Costs
Top Challenges for upgrading E-Commerce - Answer Getting Consistent data from suppliers
Uploading accurate product data
Lack of employee time to maintain
Lack of In-House technical knowledge
, Too expensive
can't integrate it with existing tech
Advantages of E-Commerce - Answer keep up with competitors
meet needs of customers
Attract new customers
increase sales
new/ improved sales processes
Provides new ways to attract & Interact with both current & new Customers
Bottom line question - Answer Is not "can you afford e-commerce", but rather "can you
afford not to have e-commerce"
E-commerce is critical - Answer But back end is just as critical
Amazon is an example - Answer not just a threat
Think of your ecommerce site - Answer as an "electronic branch" for your customers
ecommerce allows you to - Answer build revenue with existing customers while also building
revenue with new custers
Remember, it isn't a one-time event - Answer its an on going process. ensure that you have a
good ecommerce partner
"7 Supply Chain Dangers for Distributors to Avoid" - March 3, 2020 - Answer 1. Blindly
following a competitor's lead.
2. Trying to give every customer equal service.
3. Being overwhelmed by technology, whether it's your customers', your suppliers', your
competitors', your business partners', or your attitude toward it.
4. Getting caught in the wrong software decision.
5. Locking into your base.
6. Accepting undesirable business in order to "build a relationship" or "gain a new customer."
7.Thinking that your competition, technology, or customers' expectations aren't realistic or
aren't going to change.
Stove Pipes - Answer CRM
With 100% Correct Answers 2025-2026
Updated.
4 Reasons to Adopt a Data-Driven Mindset - Answer How to leverage metrics to your
advantage
1. Measure company performance.
2. Better decision-making
3. Understanding customers and buying trends.
4. Give customers what they want every time
Optimize Inventory pillars - Answer Inventory Management
Inventory Control
Warehouse Management System WMS - Answer Where to stack it
Where it is when you need to pick
Where it is when you count it
Support services - Answer Information Technology-ERP &CRM
Human Resource Management-people
Finance Management-money
Transportation-Move things
E-Commerce - Answer Maintaining business relationships and selling information, services,
& commodities by means of telecommunications network.
Top Reasons for not providing E-commerce - Answer Sales reps will be upset
Too hard to get data
Customers don't need it
Distribution is a relationship business
We already have E-commerce(old)
Too expensive
Lack the experience to implement it
We're too busy
,3 Biggest barriers to E-Commerce - Answer 1. Current system architecture
2. High cost of technology
3. Lack of expertise
Finding to right E-Commerce - Answer Your job is to make it easier for your customers to do
their job on your site.
Provide customer specific pricing rather than just price or not price at all. Customers have to
have access to their contract terms.
Integrated into ERP.
When looking for the right e-commerce platform: - Answer Price
ERP integration
Support for B2B best practices
OMS - Answer Order Management System
6 steps for starting successful E-Commerce Business - Answer 1. Plan for your online
business
2. Make sure you ask your customers what they want/need from an E-Commerce site.
3. Building your E-Commerce Infrastructure
4. Deliver big with a well-planned supply chain
5. Attract customers
6. Grow your reputation & grow your business.
Total Cost of Ownership - Answer Acquisition cost
On-Going Operations Costs
Cost of integration
Implementation costs
Cost of Content-Catalog, customer data
Market Costs
Top Challenges for upgrading E-Commerce - Answer Getting Consistent data from suppliers
Uploading accurate product data
Lack of employee time to maintain
Lack of In-House technical knowledge
, Too expensive
can't integrate it with existing tech
Advantages of E-Commerce - Answer keep up with competitors
meet needs of customers
Attract new customers
increase sales
new/ improved sales processes
Provides new ways to attract & Interact with both current & new Customers
Bottom line question - Answer Is not "can you afford e-commerce", but rather "can you
afford not to have e-commerce"
E-commerce is critical - Answer But back end is just as critical
Amazon is an example - Answer not just a threat
Think of your ecommerce site - Answer as an "electronic branch" for your customers
ecommerce allows you to - Answer build revenue with existing customers while also building
revenue with new custers
Remember, it isn't a one-time event - Answer its an on going process. ensure that you have a
good ecommerce partner
"7 Supply Chain Dangers for Distributors to Avoid" - March 3, 2020 - Answer 1. Blindly
following a competitor's lead.
2. Trying to give every customer equal service.
3. Being overwhelmed by technology, whether it's your customers', your suppliers', your
competitors', your business partners', or your attitude toward it.
4. Getting caught in the wrong software decision.
5. Locking into your base.
6. Accepting undesirable business in order to "build a relationship" or "gain a new customer."
7.Thinking that your competition, technology, or customers' expectations aren't realistic or
aren't going to change.
Stove Pipes - Answer CRM
