MGT 3013 Final – Anderson-Study
Guide Exam with Actual Answers
2025-2026 Updated.
Why teamwork is important - Answer increased productivity
increased speed
reduced cases
improved quality
reduced destructive internal competition
improved workplace cohesiveness
Group - Answer two or more people freely interacting individuals who share norms, share
goals and have a common identity.
Formal Groups - Answer created with a certain purpose to accomplish a specific goal
Informal Groups - Answer no one designed it, you just show up, it will happen naturally,
friendships
Team - Answer a small group of people with complementary skills who are committed to a
common purpose, performance goals and approach for which they hold themselves mutually
accountable.
Team Characteristics - Answer Purpose
Duration
Level of member commitment
Types of Teams - Answer work team
project team
cross-functional team
self-managed team
virtual team
Work Team - Answer consistent over time
want to be more lean (efficient)
members will change before group has served its purpose
,Project Team - Answer Designed around an individual project
over when project is over
Cross Functional Team - Answer include members from different areas within an
organization
random assignment
work to coordinate efforts within supply channel
goal displacement
Self Managed Team - Answer administrative oversight
emerge to solve problems
create their own goals
enhance diversity within organization
Virtual Team - Answer work electronically
doesn't work if they don't get together
Tuckman's Five Stage Model - Answer Forming
Storming
Norming
Performing
Adjourning
Forming - Answer getting oriented and acquainted "why are we here"
Storming - Answer individual personalities emerge, conflict, who you've got on you team
Norming - Answer Conflicts resolved, unity emerges, harmony emerges
Performing - Answer solving problems, completing tasks
Adjourning - Answer preparing for disbandment
, Punctuated Equilbrium - Answer establish periods of stable functioning until an event causes
dramatic change in norms, roles and/or objectives. The group then establishes and maintains
new norms of functioning, returning to equilibrium.
Seven Attributes to a High Performing Team - Answer shared leadership
shared accountability
sense of common purpose
trust & open communication
clear role expectations
early conflict resolution
collaboration
Considerations when Making an Effective Team - Answer collaboration
trust
performance goals and feedback
motivation through mutual accountability and interdependence
composition
roles
norms
Collaboration - Answer the act of sharing information and coordinating efforts to achieve a
collective outcome
Trust - Answer reciprocal faith in others' intentions and behaviors
Performance Goals and Feedback - Answer the purpose needs to be defined in terms of
specific, measurable performance goals with continual feedback to tell team members how well
they are doing
Motivation through Mutual Accountability and Interdependence - Answer team member
interdependence reveals the extent to which team members rely on common task-related team
inputs, such as resources, information, goals, and rewards, and the amount of interpersonal
interactions needed to complete the work.
Team Composition - Answer reflects the collection of jobs, personalities, values, knowledge
experience, and skills of team members
Guide Exam with Actual Answers
2025-2026 Updated.
Why teamwork is important - Answer increased productivity
increased speed
reduced cases
improved quality
reduced destructive internal competition
improved workplace cohesiveness
Group - Answer two or more people freely interacting individuals who share norms, share
goals and have a common identity.
Formal Groups - Answer created with a certain purpose to accomplish a specific goal
Informal Groups - Answer no one designed it, you just show up, it will happen naturally,
friendships
Team - Answer a small group of people with complementary skills who are committed to a
common purpose, performance goals and approach for which they hold themselves mutually
accountable.
Team Characteristics - Answer Purpose
Duration
Level of member commitment
Types of Teams - Answer work team
project team
cross-functional team
self-managed team
virtual team
Work Team - Answer consistent over time
want to be more lean (efficient)
members will change before group has served its purpose
,Project Team - Answer Designed around an individual project
over when project is over
Cross Functional Team - Answer include members from different areas within an
organization
random assignment
work to coordinate efforts within supply channel
goal displacement
Self Managed Team - Answer administrative oversight
emerge to solve problems
create their own goals
enhance diversity within organization
Virtual Team - Answer work electronically
doesn't work if they don't get together
Tuckman's Five Stage Model - Answer Forming
Storming
Norming
Performing
Adjourning
Forming - Answer getting oriented and acquainted "why are we here"
Storming - Answer individual personalities emerge, conflict, who you've got on you team
Norming - Answer Conflicts resolved, unity emerges, harmony emerges
Performing - Answer solving problems, completing tasks
Adjourning - Answer preparing for disbandment
, Punctuated Equilbrium - Answer establish periods of stable functioning until an event causes
dramatic change in norms, roles and/or objectives. The group then establishes and maintains
new norms of functioning, returning to equilibrium.
Seven Attributes to a High Performing Team - Answer shared leadership
shared accountability
sense of common purpose
trust & open communication
clear role expectations
early conflict resolution
collaboration
Considerations when Making an Effective Team - Answer collaboration
trust
performance goals and feedback
motivation through mutual accountability and interdependence
composition
roles
norms
Collaboration - Answer the act of sharing information and coordinating efforts to achieve a
collective outcome
Trust - Answer reciprocal faith in others' intentions and behaviors
Performance Goals and Feedback - Answer the purpose needs to be defined in terms of
specific, measurable performance goals with continual feedback to tell team members how well
they are doing
Motivation through Mutual Accountability and Interdependence - Answer team member
interdependence reveals the extent to which team members rely on common task-related team
inputs, such as resources, information, goals, and rewards, and the amount of interpersonal
interactions needed to complete the work.
Team Composition - Answer reflects the collection of jobs, personalities, values, knowledge
experience, and skills of team members
