Answers
Part 1: Human Resource Management (Chapters 9-11)
________ capital is the economic or productive potential of strong, trusting, and
cooperative relationships.
Correct Answer: Social
________ capital is the economic or productive potential of employee knowledge
and actions.
Correct Answer: Human
,Santino has identified several rising stars in his organization to cultivate their skills
and prepare them for strategic positions. He is focused on ________.
Correct Answer: talent management
When all HR policies and practices within the system reinforce one another, this is
known as ________.
Correct Answer: internal fit
The purpose of strategic human resource management is ________.
Correct Answer: enabling effective implementation of corporate strategies
During a hiring process for a position requiring heavy lifting, which type of
employment test is most appropriate?
Correct Answer: ability
,Kaliah was asked to take a test on a specific programming language during an
interview for a computer programmer position. She took a(n) ________ test.
Correct Answer: performance
The EEOC considers applications, interviews, and background checks to be
________.
Correct Answer: employment tests
Which statement about background information is true?
Correct Answer: Seventy-nine percent of job applicants lie on their résumés.
Which of the following is NOT a type of compensation?
Correct Answer: promotions
A company uses ________ to help a new hire become familiar with the firm's
culture, policies, and expectations.
, Correct Answer: onboarding
A company ranks all employees and awards bonuses only to the top 20 percent.
This is a(n) _______ performance review system.
Correct Answer: forced ranking
A manager has data on miles driven, customer complaints, and traffic tickets for
truck drivers. He should use a(n) ________.
Correct Answer: objective appraisal to evaluate and support the drivers
"Your last report contained seven errors which I think you could improve" is the
best statement of performance feedback.
Correct Answer: True
The ________ requires employers with more than 50 employees to provide
health insurance.