FACILITIES MANAGEMENT FINAL PAPER 2026 FULL QUESTIONS AND SOLUTIONS VERIFIED A+

FACILITIES MANAGEMENT FINAL PAPER
2026 FULL QUESTIONS AND SOLUTIONS
VERIFIED A+

●● What interests you about commercial real estate?.
Answer: The impact of building operations on operating expenses and
asset performance.


●● Why are you interested in JLL?.
Answer: JLL is a global leader in commercial real estate, offering scale,
professionalism, and exposure to institutional-grade assets.


●● Why facilities management instead of capital markets?.
Answer: To understand real estate from the operational level first, which
impacts expenses and tenant satisfaction.


●● What is facilities management?.
Answer: The operation, maintenance, and optimization of building
systems to protect asset value and ensure tenant comfort.


●● How does facilities management impact property value?.
Answer: It affects operating expenses, which in turn impacts NOI and
valuation.

, ●● What is NOI?.
Answer: Net Operating Income, calculated as revenue minus operating
expenses.


●● What is the difference between OPEX and CapEx?.
Answer: OPEX includes recurring expenses; CapEx includes major
replacements or improvements.


●● What is preventive maintenance?.
Answer: Scheduled maintenance performed to prevent equipment
failure.


●● What is a CMMS?.
Answer: A Computerized Maintenance Management System used for
tracking maintenance activities.


●● What is HVAC?.
Answer: Heating, Ventilation, and Air Conditioning systems that
regulate indoor comfort.


●● What is a chiller?.
Answer: A machine that produces chilled water for cooling large
buildings.