UNIT I The Critical Triad: Decision Making, Management, and Leadership
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Chapter 1 ma
Decision Making, Problem Solving, Critical Thinking, and Clinical Reasonin ma ma ma ma ma ma ma ma
g: Requisites for Successful Leadership and Management
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Chapter 2 Classical Views of Leadership and Management
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Chapter 3 Twenty-First-Century Thinking About Leadership and Management
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UNIT II ma
Foundation for Effective Leadership and Management: Ethics, Law, a
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nd Advocacy
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Chapter 4 Ethical Issues
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Chapter 5 Legal and Legislative Issues
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Chapter 6 Patient, Subordinate, Workplace, and Professional Advocacy
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UNIT III Roles and Functions in Planni
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ng Chapter 7
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Organizational Planning ma ma
Chapter 8 Planned Change
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Chapter 9 Time Management
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Chapter 10 ma
Fiscal Planning and Health Care Reimbursemen ma ma ma ma ma
t Chapter 11
ma Career Planning and Development in Nursing
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UNIT IV Roles and Functions in Organizing
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Chapter 12 Organizational Structure
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Chapter 13 ma
Organizational, Political, and Personal Powe ma ma ma ma
r Chapter 14
ma Organizing Patient Care
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UNIT V Roles and Functions in Staffing
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Chapter 15 ma
Employee Recruitment, Selection, Placement, and Onboardin ma ma ma ma ma
g Chapter 16
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Educating and Socializing Staff in a Learning Organization ma ma ma ma ma ma ma ma
Chapter 17 Staffing Needs and Scheduling Policies
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UNIT VI Roles and Functions in Directing
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Chapter 18 Creating a Motivating Climate
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Chapter 19 ma
Organizational, Interpersonal, and Group Communication in Team Buildin ma ma ma ma ma ma ma
g Chapter 20
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Chapter 21 Conflict, Workplace Violence, and Negotiation
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Chapter 22 Collective Bargaining, Unionization, and Employment Laws
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UNIT VII Roles and Functions in Controlling
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Chapter 23 ma
Quality Control in Creating a Culture of Patient Safet ma ma ma ma ma ma ma ma
y Chapter 24
ma Performance Appraisal
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Chapter 25 ma
Problem Employees: Rule Breakers, Marginal Employees, and Those Wit ma ma ma ma ma ma ma ma
h Substance Use Disorder
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,Chapter 01: Decision making, problem solving critical thinking and
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clinical reasoning: request for successful management and leadership
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MULTIPLE QUESTIONS ma
1. What statement is true regarding decision making?
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A) It is an analysis of a situationma ma ma ma ma ma
B) It is closely related to evaluation
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C) It involves choosing between courses of action
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D) It is dependent upon finding the cause of a problem
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ANSWER: C
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Feedback:
Decision making is a complex cognitive process often defined as choosing a particula
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r course of action. Problem solving is part of decision making and is a systematic proce
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ss that focuses on analyzing a difficult situation. Critical thinking, sometimes referred to
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as reflective thinking, is related to evaluation and has a broader scope than decision m
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aking and problem solving.
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2. What is a weakness of the traditional problem-solving model?
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A) Its need for implementation time ma ma ma ma
B) Its lack of a step requiring evaluation of results
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C) Its failure to gather sufficient data
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D) Its failure to evaluate alternatives ma ma ma ma
ANSWER: A
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Feedback:
The traditional problem-
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solving model is less effective when time constraints are a consideration. Decision ma
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king can occur without the full analysis required in problem solving. Because problem s
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olving attempts to identify the root problem in situations, much time and energy are s
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pent on identifying the real problem.
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3. Which of the following statements is true regarding decision making?
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A) Scientific methods provide identical decisions by different individuals for the
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same problems a ma
B) Decisions are greatly influenced by each person's value system ma ma ma ma ma ma ma ma
C) Personal beliefs can be adjusted for when the scientific approach to problem
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solving is used ma ma ma
D) Past experience has little to do with the quality of the decision
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ANSWER: B
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Feedback:
Values, life experience, individual preference, and individual ways of thinking will in
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fluence a person's decision making. No matter how objective the criteria will be, value ju
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dgments will always play a part in a person's decision making, either consciously or s
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ubconsciously.
, 4. What influences the quality of a decision most often?
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A) The decision maker's immediate superior
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B) The type of decision that needs to be made
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C) Questions asked and alternatives generated ma ma ma ma
D) The time of day the decision is made
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ANSWER: C
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Feedback:
The greater the number of alternatives that can be generated by the decision maker, the b
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etter the final decision will be. The alternatives generated and the final choices are li
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mited by each person's value system.
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5. What does knowledge about good decision-making lead one to believe?
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A) Good decision makers are usually right-brain, intuitive thinkers
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B) Effective decision makers are sensitive to the situation and to others
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C) Good decisions are usually made by left-brain, logical thinkers
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D) Good decision making requires analytical rather than creative processes
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ANSWER: B
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Feedback:
Good decision makers seem to have antennae that make them particularly sensitive to
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other people and situations. Left-
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brain thinkers are typically better at processing language, logic, numbers, and sequentia
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l ordering, whereas right-
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brain thinkers excel at nonverbal ideation and holistic synthesizing.
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6. What is the best definition of decision making?
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A) The planning process of management
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B) The evaluation phase of the executive role
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C) One step in the problem-solving process
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D) Required to justify the need for scarce items ma ma ma ma ma ma ma
ANSWER: C
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Feedback:
Decision making is a complex, cognitive process often defined as choosing a particular c
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ourse of action. Decision making, one step in the problem-
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solving process, is an important task that relies heavily on critical thinking and clinica
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l reasoning skills.
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