communication in organizations
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- Command Function
- Relational Function
- Ambiguity-Management Function
organizational culture
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, the set of values, ideas, attitudes, and norms of behavior that is learned and
shared among the members of an organization
Deal and Kennedy's Cultural Types
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• Work hard, play hard
• Tough guy, macho
• Process
Bet your company
Conformity
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Adjusting one's behavior or thinking to coincide with a group standard.
professional writing tips
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, • Strong, coherent message structure
○ General purpose, specific purpose (thesis)
○ Clear organization
• Know your audience and tailor to them
○ What's their investment? Level of understanding? Interest?
• Do the little things
○ Avoid typos, misspellings, grammatical errors
○ Strong layouts, clear fonts, use whitespace
Four Framework Approach
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structural, human resource, political, symbolic
small group communication
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communication occurring within small groups of three or more people
Reciprocity
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mutual exchange
, relationship characteristics
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• Perceived similarity
• Affect/liking
• Integration
• Self-promotion
• Assertiveness
• Leader trust
Independent Marriage
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a union characterized by an emphasis on quality time together,
individuality, and frequent negotiation of household tasks
Professional Writing
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type of written communication used in the workplace
anxious-ambivalent attachment
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- Command Function
- Relational Function
- Ambiguity-Management Function
organizational culture
Give this one a try later!
, the set of values, ideas, attitudes, and norms of behavior that is learned and
shared among the members of an organization
Deal and Kennedy's Cultural Types
Give this one a try later!
• Work hard, play hard
• Tough guy, macho
• Process
Bet your company
Conformity
Give this one a try later!
Adjusting one's behavior or thinking to coincide with a group standard.
professional writing tips
Give this one a try later!
, • Strong, coherent message structure
○ General purpose, specific purpose (thesis)
○ Clear organization
• Know your audience and tailor to them
○ What's their investment? Level of understanding? Interest?
• Do the little things
○ Avoid typos, misspellings, grammatical errors
○ Strong layouts, clear fonts, use whitespace
Four Framework Approach
Give this one a try later!
structural, human resource, political, symbolic
small group communication
Give this one a try later!
communication occurring within small groups of three or more people
Reciprocity
Give this one a try later!
mutual exchange
, relationship characteristics
Give this one a try later!
• Perceived similarity
• Affect/liking
• Integration
• Self-promotion
• Assertiveness
• Leader trust
Independent Marriage
Give this one a try later!
a union characterized by an emphasis on quality time together,
individuality, and frequent negotiation of household tasks
Professional Writing
Give this one a try later!
type of written communication used in the workplace
anxious-ambivalent attachment
Give this one a try later!
