AT&T EXAM STUDY GUIDE WITH
COMPLETE EXAM QUESTIONS AND
CORRECT SOLUTIONS||UPDATED
2026/2027 SYLLABUS||100%
GUARANTEED PASS||A+
GRADED||<<RECENT VERSION>>
1. What does CSS stand for? - ANSWER ✓ Customer Service Summary
2. What is Digital Life? - ANSWER ✓ Home security and automation
3. How is AT&T Digital Life home security and automation service
monitored? - ANSWER ✓ Professionally monitored 24/7
4. What are the requirements that a customer must meet to purchase DL? -
ANSWER ✓ -Boradband
5. Name the 4 automation DL packages - ANSWER ✓ Door
Camera
Energy
Water detection
6. What devices can a customer use to monitor their DL services? - ANSWER
✓ Smart phone
Tab
7. Name 3 benefits of DL? - ANSWER ✓ Protection
Freedom
Extra set of eyes
8. How is digital life keyed in RQ? - ANSWER ✓ DL
, 9. How many max codes can you create for DL with the app? - ANSWER ✓
6
10. What all does complete protection cover? - ANSWER ✓ Workmanship
defective materials
11. What is the ETF for DL? - ANSWER ✓ After 14 days from installation it
up to $640
12. What is the contract length for DL? - ANSWER ✓ 2 years
13. AT&T has a suite of what 3 wired services - ANSWER ✓ T.V.
Phone
Internet
14. What are some benefits of having a wireless TV receiver? - ANSWER ✓
Flexibility
15. Name all the U-Verse TV Packages - ANSWER ✓ U-Basic
U-Family
U200
U300
U450
16. Which resources would you use to find out information about a customers
U-Verse installation? - ANSWER ✓ Where's my Tech tool
17. Which resources would you use to find out information about the different
U-verse TV packages that are available? - ANSWER ✓ LMT
MyCSP
18. What are the 4 U-verse advantages? - ANSWER ✓ Better DVR
Better features
Better experience
Better bundle
19. What is the maximum number of wireless receivers a customer can have
with U-TV? - ANSWER ✓ 5
COMPLETE EXAM QUESTIONS AND
CORRECT SOLUTIONS||UPDATED
2026/2027 SYLLABUS||100%
GUARANTEED PASS||A+
GRADED||<<RECENT VERSION>>
1. What does CSS stand for? - ANSWER ✓ Customer Service Summary
2. What is Digital Life? - ANSWER ✓ Home security and automation
3. How is AT&T Digital Life home security and automation service
monitored? - ANSWER ✓ Professionally monitored 24/7
4. What are the requirements that a customer must meet to purchase DL? -
ANSWER ✓ -Boradband
5. Name the 4 automation DL packages - ANSWER ✓ Door
Camera
Energy
Water detection
6. What devices can a customer use to monitor their DL services? - ANSWER
✓ Smart phone
Tab
7. Name 3 benefits of DL? - ANSWER ✓ Protection
Freedom
Extra set of eyes
8. How is digital life keyed in RQ? - ANSWER ✓ DL
, 9. How many max codes can you create for DL with the app? - ANSWER ✓
6
10. What all does complete protection cover? - ANSWER ✓ Workmanship
defective materials
11. What is the ETF for DL? - ANSWER ✓ After 14 days from installation it
up to $640
12. What is the contract length for DL? - ANSWER ✓ 2 years
13. AT&T has a suite of what 3 wired services - ANSWER ✓ T.V.
Phone
Internet
14. What are some benefits of having a wireless TV receiver? - ANSWER ✓
Flexibility
15. Name all the U-Verse TV Packages - ANSWER ✓ U-Basic
U-Family
U200
U300
U450
16. Which resources would you use to find out information about a customers
U-Verse installation? - ANSWER ✓ Where's my Tech tool
17. Which resources would you use to find out information about the different
U-verse TV packages that are available? - ANSWER ✓ LMT
MyCSP
18. What are the 4 U-verse advantages? - ANSWER ✓ Better DVR
Better features
Better experience
Better bundle
19. What is the maximum number of wireless receivers a customer can have
with U-TV? - ANSWER ✓ 5
