WGU D351 COMPREHENSIVE
EXAMINATION TEST 2026 FULL QUESTIONS
AND CORRECT SOLUTIONS
◉ Accountability.
Answer: The personal duty to someone else (a higher-level manager
or the organization itself) for the effective use of resources to
complete an assignment
◉ Active listening.
Answer: The intention and ability to listen to others, use the content
and context of the communication, and respond appropriately
◉ Adverse employment action.
Answer: Any action, such as firings, demotions, schedule reductions,
or changes, that would harm the individual employee
◉ Affirmative action.
Answer: A series of policies, programs, and initiatives that have been
instituted by various entities within both government and the
private sector that are designed to prefer hiring of individuals from
protected groups in certain circumstances in an attempt to mitigate
past discrimination
,◉ Arbitrator.
Answer: A neutral third party who resolves a conflict by making a
binding decision
◉ Assessment center.
Answer: A place where job applicants undergo a series of tests,
interviews, and simulated experiences to determine their potential
for a particular job
◉ Authority.
Answer: The right to give orders, enforce obedience, make decisions,
and commit resources toward completing organizational goals
◉ Autocratic style of management.
Answer: Highly directive and low in supportiveness. Appropriate
when interacting with low-capability employees.
◉ Consultative style of management.
Answer: Highly directive and highly supportive behavior, is
appropriate when interacting with moderately capable employees.
Give specific instructions, and oversee performance at all major
stages of a task.
,◉ Participative style of management.
Answer: Low directive behavior and high supportive behavior, and it
is appropriate when interacting with employees with high capability.
Spend a small amount of time giving general directions and a great
deal of time giving encouragement.
◉ Empowering Style of Management.
Answer: Provide very little direction or support to employees,
appropriate for outstanding employees. You should let them know
what needs to be done and answer their questions, but it is not
necessary to oversee their performance.
◉ Behaviorally anchored rating scale (BARS) form.
Answer: A performance appraisal that provides a description of each
assessment along a continuum
◉ Behaviors.
Answer: The actions taken by an individual
◉ Bias.
Answer: A personality-based tendency, either toward or against
something
◉ Biological job design.
, Answer: Designing jobs by focusing on minimizing the physical
strain on the worker by structuring the physical work environment
around the way the body works
◉ Bona fide occupational qualification (BFOQ).
Answer: A qualification that is absolutely required in order for an
individual to be able to successfully do a particular job
◉ Bonus.
Answer: A lump sum payment, typically given to an individual at the
end of a time period
◉ Broadbanding.
Answer: Combining multiple pay levels into one
◉ Burnout.
Answer: Constant lack of interest and motivation to perform one's
job
◉ Business necessity.
Answer: When a particular practice is necessary for the safe and
efficient operation of the business and when there is a specific
business purpose for applying a particular standard that may, in fact,
be discriminatory
EXAMINATION TEST 2026 FULL QUESTIONS
AND CORRECT SOLUTIONS
◉ Accountability.
Answer: The personal duty to someone else (a higher-level manager
or the organization itself) for the effective use of resources to
complete an assignment
◉ Active listening.
Answer: The intention and ability to listen to others, use the content
and context of the communication, and respond appropriately
◉ Adverse employment action.
Answer: Any action, such as firings, demotions, schedule reductions,
or changes, that would harm the individual employee
◉ Affirmative action.
Answer: A series of policies, programs, and initiatives that have been
instituted by various entities within both government and the
private sector that are designed to prefer hiring of individuals from
protected groups in certain circumstances in an attempt to mitigate
past discrimination
,◉ Arbitrator.
Answer: A neutral third party who resolves a conflict by making a
binding decision
◉ Assessment center.
Answer: A place where job applicants undergo a series of tests,
interviews, and simulated experiences to determine their potential
for a particular job
◉ Authority.
Answer: The right to give orders, enforce obedience, make decisions,
and commit resources toward completing organizational goals
◉ Autocratic style of management.
Answer: Highly directive and low in supportiveness. Appropriate
when interacting with low-capability employees.
◉ Consultative style of management.
Answer: Highly directive and highly supportive behavior, is
appropriate when interacting with moderately capable employees.
Give specific instructions, and oversee performance at all major
stages of a task.
,◉ Participative style of management.
Answer: Low directive behavior and high supportive behavior, and it
is appropriate when interacting with employees with high capability.
Spend a small amount of time giving general directions and a great
deal of time giving encouragement.
◉ Empowering Style of Management.
Answer: Provide very little direction or support to employees,
appropriate for outstanding employees. You should let them know
what needs to be done and answer their questions, but it is not
necessary to oversee their performance.
◉ Behaviorally anchored rating scale (BARS) form.
Answer: A performance appraisal that provides a description of each
assessment along a continuum
◉ Behaviors.
Answer: The actions taken by an individual
◉ Bias.
Answer: A personality-based tendency, either toward or against
something
◉ Biological job design.
, Answer: Designing jobs by focusing on minimizing the physical
strain on the worker by structuring the physical work environment
around the way the body works
◉ Bona fide occupational qualification (BFOQ).
Answer: A qualification that is absolutely required in order for an
individual to be able to successfully do a particular job
◉ Bonus.
Answer: A lump sum payment, typically given to an individual at the
end of a time period
◉ Broadbanding.
Answer: Combining multiple pay levels into one
◉ Burnout.
Answer: Constant lack of interest and motivation to perform one's
job
◉ Business necessity.
Answer: When a particular practice is necessary for the safe and
efficient operation of the business and when there is a specific
business purpose for applying a particular standard that may, in fact,
be discriminatory
