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1. Inclusion - ANSWER A culture that connects each employee to the
organization encourages collaboration, flexibility, and fairness and leverages
diversity throughout the organization so that all individuals are able to
participate and contribute to their full potential.
2. Who is responsible for diversity - ANSWER Everyone.
3. Managing diversity - ANSWER Managing a diverse workforce that works
together in harmony and is able to communicate with and effectively
manage the inmate population.
4. Name some external sources for drugs - ANSWER ICOLD: Incoming
supplies, contact visits, outside work details, letters and packages, dishonest
staff members.
5. Power - ANSWER The ability to cause an event to happen
6. Authority - ANSWER The power to command, determine influence or
judge
7. Positional authority - ANSWER Should be used as a last resort
,8. Inner authority - ANSWER Includes PACK: Pride, Appearance,
Consistency, Knowledge
9. Negligence - ANSWER Failure to use reasonable care; doing something a
reasonable prudent person would not do or failing to do something a
reasonably prudent person would do under likely circumstances
10.Benefits of a diverse workforce - ANSWER Makes the Bureau of Prisons
an employer of choice, retains, develops, and advances the best talent in the
organization, supports the BOOP's mission statement core ideologies and
core values, attracts highly qualified candidates, creates an environment that
works for everyone, increases productivity and efficiency.
11.How diversity influences our impressions - ANSWER Make observations,
stereotypes, draw conclusions based on observations.
12.Strategies for dealing with diversity - ANSWER BANTER.
13.BOP policy - ANSWER Approach diversity as a win-win opportunity, no
racial profiling, treat people as individuals, examine assumptions before
actions, realize the impact of decisions and actions.
14.Qualities of culturally skilled correctional officers - ANSWER Avoid
confrontation, communication, avoid stereotyping, willingness to learn about
other cultures, avoid rash judgments, respect others and their opinions,
comprehension, able to be oneself, listening, looks for the win-win.
15.What is selective perception - ANSWER Seeing only what we want to see.
,16.What is self-fulfilling prophecy - ANSWER The way our attitudes and
expectations come through in the way we communicate. We act towards
others according to the way we expect them to respond.
17.Ethnocentrism - ANSWER Regard ourselves and our culture, customs, or
religion as inherently superior to others.
18.Tolerance - ANSWER The virtue that helps us respect and relate well to
people of diverse backgrounds.
19.What are the sizing up skills - ANSWER PPOL: Positioning, Posturing,
Observing, Listening.
20.What is positioning - ANSWER Putting yourself in the best possible safe
place to see and hear inmates.
21.What is a proper distance between you and an inmate - ANSWER 5-6 feet.
22.What is posturing - ANSWER The way you physically present yourself:
stand erect, eliminating distracting behaviors, incline slightly forward.
23.What is observing - ANSWER A preventative measure. You are looking for
behavior, appearance, and environment.
24.What is listening - ANSWER The basic elements are suspend judgment,
pick out keywords, and identify intensity of emotion.
25.An inmate can die from withdrawal - ANSWER True.
, 26.What are the two types of sources of drugs - ANSWER External and
internal.
27.Federal tort claims act (FTCA) - ANSWER Injury or loss caused by the
negligent act of a government employee acting within the scope of their
employment
28.Bivens or personal liability case - ANSWER Employees are sued
personally; staff can request representation and must have been acting within
the scope of their employment
Qualified immunity - ANSWER Available to individual employees who had a
good faith belief they were acting within the scope of employment and did not
violate a known constitutional right of another
BP-9 - ANSWER The beginning process of an inmate filing actions against staff;
goes to Warden
BP-10 - ANSWER An inmate who is not satisfied with the warden's response
may submit an appeal to the appropriate regional director
BP-11 - ANSWER An inmate who is not satisfied with the regional director's
response may submit an appeal to the general counsel central office
FECA - ANSWER Federal employees compensation act; compensation for a
work-related injury