CPPS EXAM CHAPTERS 1 11 STUDY
QUESTIONS WITH COMPLETE SOLUTIONS
2026 GRADED A+
⩥Describe culture.
Answer: Collective mindset norms
⩥Drift.
Answer: Normalization of deviance
⩥What are the five elements of an ideal safety culture.
Answer: Reporting, inform, Just, flexible, learning
⩥James reasons book.
Answer: Managing the Risk of organizational accidents, 1997
⩥Culture is it driven locally or at the organizational level.
Answer: Sexton at all believe that culture is more variable among units
within the same hospital then among hospitals
⩥What are principles and science of patient safety.
,Answer: 1. Standardization and checklists, 2. human factors, 3.
teamwork training
⩥How do you raise awareness about patient safety.
Answer: Through engagement in education such as engaging the team
and patient safety initiatives on error reporting near misses and
disclosure an apology
⩥How do you respond to patient safety survey results.
Answer: Identify and disseminate best practices from high-performing
units
⩥Concerns for responding to patient safety survey data.
Answer: Response rate reliability of data
⩥What are surrogates of patient safety culture assessment.
Answer: Number one, voluntary reporting of near misses, number two
must be accompanied by just culture regarding how reports are dealt
with in number three patient safety is a strategic priority
⩥3 Principles and science of patient safety.
Answer: One standardization, checklist, to human factors, three
teamwork training
,⩥Patient and family involvement and patient safety initiatives may
include.
Answer: Patient advisory Council's, community forums
⩥What are the principles of standardization.
Answer: Era reduction within departments, across the organization,
throughout the industry, and examples include color-coded wristbands
⩥What are the principles of patient safety.
Answer: 1 standardization, 2 checklists, 3 learning from errors, 4 human
factors, 5 teamwork training, 5 error reporting and near misses, 7
disclosures
⩥What are the principles of checkless.
Answer: List of actions that should be performed optimize patient
outcomes. They are based on sound theoretical basis and a history of
success and patient safety. For example surgical safety checklist, handoff
communication.
⩥Patient safety principal learning from errors describe.
Answer: Here's our opportunities to want to dig deep for a root cause,
and look for common causes and determine what we do when we find
them
, ⩥Scribd the principles of human factors.
Answer: The interrelationship between humans the tools and equipment
in the workplace and the environment in which they work. This is
different than human error
⩥What are the 6 principles of teamwork training, Or a high-performing
team.
Answer: Team structure, leadership, communication, situation
monitoring, mutual support, coordination and collaboration
⩥What is the principal: error reporting and near misses.
Answer: Staff education, must provide clear expectation of what and
how to report and be reviewed routinely and provide the Y such as
giving examples storytelling lessons learned
⩥Describe the principle of patient safety disclosure.
Answer: Identify what needs to be disclosed, understand barriers model
disclosure and apology, patient expectations, outline the process steps
for the conversation
⩥3 Disclosure barriers.
Answer: Lack of culture of safety, psychological barriers, legal barriers
⩥What are the process steps for a conversation on patient disclosure.
QUESTIONS WITH COMPLETE SOLUTIONS
2026 GRADED A+
⩥Describe culture.
Answer: Collective mindset norms
⩥Drift.
Answer: Normalization of deviance
⩥What are the five elements of an ideal safety culture.
Answer: Reporting, inform, Just, flexible, learning
⩥James reasons book.
Answer: Managing the Risk of organizational accidents, 1997
⩥Culture is it driven locally or at the organizational level.
Answer: Sexton at all believe that culture is more variable among units
within the same hospital then among hospitals
⩥What are principles and science of patient safety.
,Answer: 1. Standardization and checklists, 2. human factors, 3.
teamwork training
⩥How do you raise awareness about patient safety.
Answer: Through engagement in education such as engaging the team
and patient safety initiatives on error reporting near misses and
disclosure an apology
⩥How do you respond to patient safety survey results.
Answer: Identify and disseminate best practices from high-performing
units
⩥Concerns for responding to patient safety survey data.
Answer: Response rate reliability of data
⩥What are surrogates of patient safety culture assessment.
Answer: Number one, voluntary reporting of near misses, number two
must be accompanied by just culture regarding how reports are dealt
with in number three patient safety is a strategic priority
⩥3 Principles and science of patient safety.
Answer: One standardization, checklist, to human factors, three
teamwork training
,⩥Patient and family involvement and patient safety initiatives may
include.
Answer: Patient advisory Council's, community forums
⩥What are the principles of standardization.
Answer: Era reduction within departments, across the organization,
throughout the industry, and examples include color-coded wristbands
⩥What are the principles of patient safety.
Answer: 1 standardization, 2 checklists, 3 learning from errors, 4 human
factors, 5 teamwork training, 5 error reporting and near misses, 7
disclosures
⩥What are the principles of checkless.
Answer: List of actions that should be performed optimize patient
outcomes. They are based on sound theoretical basis and a history of
success and patient safety. For example surgical safety checklist, handoff
communication.
⩥Patient safety principal learning from errors describe.
Answer: Here's our opportunities to want to dig deep for a root cause,
and look for common causes and determine what we do when we find
them
, ⩥Scribd the principles of human factors.
Answer: The interrelationship between humans the tools and equipment
in the workplace and the environment in which they work. This is
different than human error
⩥What are the 6 principles of teamwork training, Or a high-performing
team.
Answer: Team structure, leadership, communication, situation
monitoring, mutual support, coordination and collaboration
⩥What is the principal: error reporting and near misses.
Answer: Staff education, must provide clear expectation of what and
how to report and be reviewed routinely and provide the Y such as
giving examples storytelling lessons learned
⩥Describe the principle of patient safety disclosure.
Answer: Identify what needs to be disclosed, understand barriers model
disclosure and apology, patient expectations, outline the process steps
for the conversation
⩥3 Disclosure barriers.
Answer: Lack of culture of safety, psychological barriers, legal barriers
⩥What are the process steps for a conversation on patient disclosure.
