Questions with 100% Verified Answers.
Graded A+
Which certifying agency allows a medical assistant to use the CMA
credential? - ✔✔ANSWER✔✔->>Commission on Accreditation of
Allied Health Education Programs (CAAHEP)
Which type of resume is written specifically for an advertised job? -
✔✔ANSWER✔✔->>Letter of recommendation
Which of the following incoming calls should the medical assistant
transfer immediately to the physician? - ✔✔ANSWER✔✔->>The
,emergency room calling about admitting an established patient with
chest pain
A physician who specializes in disorders of the eye is known as which of
the following? - ✔✔ANSWER✔✔->>opthalmologist
When the medical assistant is preparing to answer incoming calls, what
supplies or items should he or she have readily available ? -
✔✔ANSWER✔✔->>Appointment book, calender, message pad or
notepad, and pen and pencil
The information needed to make a return appointment for an
established patient includes all of the following EXCEPT -
✔✔ANSWER✔✔->>Patient's employer
A patient's neighbor calls, stating that she is concerned about her friend
and would like to know what is wrong with the patient The medical
assistant should: - ✔✔ANSWER✔✔->>Tactfully refuse to release
any patient information without the patient's written permission
When responding to a hearing-impaired caller, the medical assistant
should - ✔✔ANSWER✔✔->>Speak a little more slowly and little
more loudly
, The best way to handle an unidentified caller who insists on speaking
with the physician but refuses to give her phone number or the reason
for her call would be to - ✔✔ANSWER✔✔->>Ask the caller to
send a letter to the physician
Which of the following conditions is most characteristic of an asthma
attack? - ✔✔ANSWER✔✔->>Dyspena
To obtain confidential patient information which caller does NOT need
a patient's written consent? - ✔✔ANSWER✔✔->>Referring
Physician
Which of the following situations is NOT considered to be a reportable
incident? - ✔✔ANSWER✔✔->>A negative result for HIV
Which of the following terms means "the thing speaks for itself" when
applied to the law of negligence? - ✔✔ANSWER✔✔->>Res ipsa
loquitur
Which type of insurance would cover the medical expenses of an
employee injured on the job? - ✔✔ANSWER✔✔->>Worker's
compensation
All of the following are reasons for the proper documentation of
procedures performed in a medical office EXCEPT -