Author: Sandra Steen| ISBN:9781260881226| All Chapters 1-11| 100%
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1) Managers and economists traditionally have seen human resource management as a source of value to
their organizations.
⊚ true
⊚ false
2) The concept of "human resource management" implies that employees are interchangeable, easily
replaced assets that should be managed like any other physical asset.
⊚ true
⊚ false
3) No two human resource departments will have precisely the same roles and responsibilities.
⊚ true
⊚ false
4) Recruitment refers to the process by which an organization selects applicants with the right
knowledge, skills, and abilities to help the organization achieve its goals.
⊚ true
⊚ false
5) Performance management requires that employee activities and outputs match the
individual's goals.
⊚ true
⊚ false
6) Important decisions in planning pay and benefits include how much to offer employees in salary or
wages, as opposed to bonuses, commissions, and other performance-related pay.
⊚ true
⊚ false
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, 7) The shift to self-service requires HR to spend more time on day-to-day transactional tasks.
⊚ true
⊚ false
8) Compliance with laws and regulations is not an HR responsibility, but rather the sole
responsibility of managers within the organization.
⊚ true
⊚ false
9) HR is increasingly becoming a purely administrative function.
⊚ true
⊚ false
10) As part of its strategic role, one of the key contributions HR can make is to engage in
evidence-based HRM.
⊚ true
⊚ false
11) Canada underperforms the United States with respect to productivity.
⊚ true
⊚ false
12) HRM should have a significant role in carrying out a merger or acquisition.
⊚ true
⊚ false
13) Non-traditional workers e.g. contractors and temporary workers, currently represent more than 50
percent of the workforce, and this percentage is expected to increase significantly.
⊚ true
⊚ false
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, 14) Setting up a business enterprise in another country (e.g. building a factory in China) is called
outsourcing.
⊚ true
⊚ false
15) Recent surveys indicate that the general public and managers do not have positive
perceptions of the ethical conduct of businesses.
⊚ true
⊚ false
16) HR activities are carried out exclusively by HR specialists in small organizations.
⊚ true
⊚ false
17) Canada's labour force is aging.
⊚ true
⊚ false
18) Mobile devices are increasingly being used to access HR processes, information, and
collaborative tools.
⊚ true
⊚ false
19) As a type of resource, human capital refers to:
A) the wages, benefits, and other costs incurred in support of HR functions within an
organization.
B) executive talent within an organization.
C) the tax-deferred value of an employee's pension plan.
D) employee characteristics that can add economic value to the organization.
E) substitutes for physical assets.
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