Answers (2026/2027) | Practice Review | A+
Verified
• NIMS 4 management principles -✓✓- Unity of command (one supervisor)
- Span of control (3-7)
- Division of labor (divide into units based on function)
- Discipline (SOPs, corrective actions)
• 4 functions of management -✓✓- Planning (short 1 yr, med 1-3, long 3+)
- Organizing (who does what)
- Leading (human side of management)
- Controlling (restraining, regulating, etc.)
• What does unity of command mean in the management of a fire department? -
✓✓Each FF answers to only one supervisor, and each supervisor answers to only
one boss
• What is an SOP? -✓✓A written organizational directive that ensures all members
of the department approach a situation or perform a given task in the same manner
• Which has the IAFF affected? -✓✓Equipment safety, addiction & PTSD
response, quality of PPE, grievance process
• Effective Company Command fire officer's duties -✓✓- Supervisor
- Commander
- Trainer
• Triangle of Leadership -✓✓- Effective leadership
- Trust & respect
- Leadership skills
• Title VII of the Civil Rights Act of 1964 -✓✓Forbids discrimination on the basis
of sex, race, color, religion, or national origin; covers state & local governments,
schools, colleges, & unions
,• Equal Employment Opportunity Act of 1972 -✓✓Expanded coverage of Title
VII of the Civil Rights Act of 1964 to include public & private employers w/ 15+
employees - includes volunteer FD
• Civil Rights Act of 1991 -✓✓Amends the original Civil Rights Act, making it
easier to bring discrimination lawsuits while also limiting punitive damages
• Actionable Item -✓✓Employee behavior that requires an immediate corrective
action by the supervisor
• If you have the authority to solve a problem, do not wait for the supervisor to
arrive to solve it -✓✓True
• Company member complained about some off-color comments another team
member made; how will you handle this? -✓✓This is an actionable item - address
the situation immediately in private with the offending member
• What's an administrative function of Fire Officer 1? -✓✓Initiating and
completing station and apparatus maintenance requisitions
• 4 benchmarks in FF career when a major change occurs in how the individual
relates to the formal FD organization: -✓✓1. Completes probation
2. Promotes to FO or supervisor
3. Becomes a chief
4. Retires
• When is NIMS used? -✓✓When managing any incident, regardless of cause,
size, location, or complexity
• When determining if a decision is ethical, answer... -✓✓- What would my
parents and friends say if they knew?
- Would I mind if the newspaper ran it as a headline story?
- How does it make me feel about myself?
• Concept by which each person w/in an organization reports to only one
designated person -✓✓Unity of command
, • Rules & regulations -✓✓Directives developed by various government or
government-authorized organizations to implement a law that has been passed by a
government body
• Policies -✓✓Formal statements that provide guidelines for present and future
actions; often require personnel to make judgements
• SOPs -✓✓Written organizational directives that establish or prescribe specific
operational or administrative methods to be followed routinely for the performance
of designated operations or actions
• Leadership -✓✓Producing movement through: establishing direction, aligning
people, motivating & inspiring
• Management -✓✓The process that creates orderly results which keep something
working efficiently
• Kotter's Leadership Process -✓✓- Establishing direction
- Aligning people
- Motivating & inspiring
• Peter Northouse's Classification Approach -✓✓- Trait approach
(intelligence/self-confidence/determination/integrity/sociability)
- Skills approach (technical/human/conceptual)
- Behavioral approach (task/relationship)
• Blake & Mouton's Managerial Grid -✓✓Assumes every action/decision in the
workplace is driven by values, attitudes, & beliefs - values based on concern for
people & concern for results
• 5 behavioral models/management styles (Blake & Mouton) -✓✓- Impoverished
management
- Authority-compliance management
- Country club management
- Middle-of-the-road management
- Team management
• Social Power -✓✓Result of target person's response from agent making request: