Organizational Behavior: An Evidence-Based Approach 14th Edition by Luthans,,
All 14 Chapters Covered, Verified Latest Edition
Chapter 1: Introduction to Organizational Behavior: An Evidence-Based Approach
Question 1
The major challenge and critical competitive advantage for any organization is:
A) Advanced technology and automation
B) Financial capital and market share
C) The human resource of that company
D) Government regulations and policies
Answer: C
Rationale: According to Luthans' 14th Edition, despite technological advances, the
human resource remains the primary source of sustainable competitive
advantage. People create value through their skills, knowledge, and behaviors
that cannot be easily replicated by competitors .
Question 2
Roger, a sales manager, is impressed with his new sales executive Tim. According
to Roger, Tim is optimistic, performs well under pressure, and is very confident.
These qualities are referred to as:
,A) Social capital
B) Human capital
C) Positive psychological capital
D) Intellectual capital
Answer: C
Rationale: Positive Psychological Capital (PsyCap) consists of Hope, Efficacy,
Resilience, and Optimism (the HERO dimensions). Tim's optimism, confidence,
and ability to perform under pressure exemplify PsyCap, which is a key focus of
Luthans' Positive Organizational Behavior approach .
Question 3
Casey, a relationship manager, creates value through her networks, connections,
and friends. These values are referred to as:
A) Positive psychological capital
B) Social capital
C) Human capital
D) Structural capital
,Answer: B
Rationale: Social capital refers to the value derived from networks, relationships,
and connections. While human capital is "what you know" and psychological
capital is "who you are," social capital is "who you know" .
Question 4
According to Fred Luthans and his associates' study of 450 managers, which
activity made the largest contribution to success in terms of speed of promotion?
A) Traditional management (planning, decision-making, controlling)
B) Human resource management (motivating, training, staffing)
C) Networking (socializing, politicking, interacting with outsiders)
D) Communication (exchanging information, processing paperwork)
Answer: C
Rationale: Luthans' research found that networking made the largest contribution
to managerial success (speed of promotion), while traditional management
activities contributed most to managerial effectiveness (quality and quantity of
performance) .
, Question 5
A "paradigm shift" refers to:
A) Following established written rules without question
B) A situation where those in the existing paradigm cannot see changes occurring
and cannot analyze them
C) A gradual improvement in organizational processes
D) The formal hierarchy of authority
Answer: B
Rationale: A paradigm shift occurs when the existing framework or mental model
prevents individuals from perceiving or analyzing changes happening around
them. This explains resistance to change and difficulty moving from old
management paradigms to new ones .
Question 6
According to Theory X, managers believe that:
A) Employees will become high performers if kept happy
B) Employees are inherently motivated and seek responsibility
All 14 Chapters Covered, Verified Latest Edition
Chapter 1: Introduction to Organizational Behavior: An Evidence-Based Approach
Question 1
The major challenge and critical competitive advantage for any organization is:
A) Advanced technology and automation
B) Financial capital and market share
C) The human resource of that company
D) Government regulations and policies
Answer: C
Rationale: According to Luthans' 14th Edition, despite technological advances, the
human resource remains the primary source of sustainable competitive
advantage. People create value through their skills, knowledge, and behaviors
that cannot be easily replicated by competitors .
Question 2
Roger, a sales manager, is impressed with his new sales executive Tim. According
to Roger, Tim is optimistic, performs well under pressure, and is very confident.
These qualities are referred to as:
,A) Social capital
B) Human capital
C) Positive psychological capital
D) Intellectual capital
Answer: C
Rationale: Positive Psychological Capital (PsyCap) consists of Hope, Efficacy,
Resilience, and Optimism (the HERO dimensions). Tim's optimism, confidence,
and ability to perform under pressure exemplify PsyCap, which is a key focus of
Luthans' Positive Organizational Behavior approach .
Question 3
Casey, a relationship manager, creates value through her networks, connections,
and friends. These values are referred to as:
A) Positive psychological capital
B) Social capital
C) Human capital
D) Structural capital
,Answer: B
Rationale: Social capital refers to the value derived from networks, relationships,
and connections. While human capital is "what you know" and psychological
capital is "who you are," social capital is "who you know" .
Question 4
According to Fred Luthans and his associates' study of 450 managers, which
activity made the largest contribution to success in terms of speed of promotion?
A) Traditional management (planning, decision-making, controlling)
B) Human resource management (motivating, training, staffing)
C) Networking (socializing, politicking, interacting with outsiders)
D) Communication (exchanging information, processing paperwork)
Answer: C
Rationale: Luthans' research found that networking made the largest contribution
to managerial success (speed of promotion), while traditional management
activities contributed most to managerial effectiveness (quality and quantity of
performance) .
, Question 5
A "paradigm shift" refers to:
A) Following established written rules without question
B) A situation where those in the existing paradigm cannot see changes occurring
and cannot analyze them
C) A gradual improvement in organizational processes
D) The formal hierarchy of authority
Answer: B
Rationale: A paradigm shift occurs when the existing framework or mental model
prevents individuals from perceiving or analyzing changes happening around
them. This explains resistance to change and difficulty moving from old
management paradigms to new ones .
Question 6
According to Theory X, managers believe that:
A) Employees will become high performers if kept happy
B) Employees are inherently motivated and seek responsibility
