WGU D469 - QUALITY, CONTINUOUS IMPROVEMENT AND LEAN SIX SIGMA EXAM NEWEST QUESTIONS AND CORRECT ANSWERS (VERIFIED) GRADED A+ | BRAND NEW 2026/2027 | 100% GUARANTEED PASS | WGU

WGU D469 - QUALITY, CONTINUOUS IMPROVEMENT AND LEAN SIX SIGMA EXAM NEWEST QUESTIONS AND CORRECT ANSWERS (VERIFIED) GRADED A+ | BRAND NEW 2026/2027 | 100% GUARANTEED PASS | WGU. A glass manufacturing facility that produced defective products wants to perform a root cause analysis to identify the potential causes and meet its quality standards. Which technique can help the company with this analysis? A. Taguchi method B. Fishbone diagram C. Quality function deployment D. Scatter diagram - Correct Answer B. Fishbone diagram A just - in- time (JIT) lean manufacture ask a supplier to provide more frequent deliveries of small loads. What is the advantage to the manufacture? A. Lower ordering cost B. Lower transportation cost Page 2 of 29 C. Reduction in inventory D. Reduction per - piece prices - Correct Answer C. Reduction in inventory A new industrial equipment manufacturing company wants to develop its quality management system and obtain International Organization for Standardization recognition. Which certification will help archive his goal? A. ISO 9001 B. ISO 14001 C. ISO 37120 D. ISO 50001 - Correct Answer A. ISO 9001 A furniture maker wants to monitor the vibration of a woodcutting tool using a statistical process chart. The sample points are exhibiting an out - of- control trend that can diminish the quality of its products. Which action should be taken to bring the proc ess under control? Page 3 of 29 A. Remove the outlier sample points B. Inspect and fix the cause of the variation C. Adjust the process average D. Recalibrate the control limits - Correct Answer B. Inspect and fix the cause of the variation A soap manufacturer that wants to implement statistical process controls to improve quality will use samples from each production lot in its factory for inspection. How should the samples be selected? A. Sample should be taken from the first lot of the production process. B. Sample should be taken from each lot in the production process. C. Samples should be taken from the last lot of the production process. D. Samples should be taken from the largest lot in the production process. - Correct Answer B. Sample should be taken from each lot in the production process. Page 4 of 29 A car tire manufacturing plant wants to establish quality standards by tracking the density of raw materials using a statistical control chart. The average density is Z, and three sample standard deviations will be used. What is the lower control limit of the chart? A. Z- 3a B. 2Z- 3a C. 3Z- a D. Z- a - Correct Answer A. Z - 3a A grocery retailer is using a p - chart to monitor its billing accuracy to improve its vendor relations and overall quality standards. It is using a sample size of 100 invoices with two mistakes. Which sample points should be used in the control chart? A. The average number of mistakes over multiple samples B. The number of mistakes in the sample C. The range of mistakes in the sample D. The proportion of mistakes in the sample - Correct Answer D. The proportion of mistakes in the sample Page 5 of 29 A stock brokerage firm wants to launch a new service for its customers using service quality standards. This service will be managed by its field agents. Which service characteristic should be considered in the design process? A. It must enable centralized decisions. B. It cannot be easily emulated. C. It will have concurrent design and delivery. D. It will be tangible in nature. - Correct Answer C. It will have concurrent design and delivery. A production plant schedu