WGU C715 Organizational Behavior OA
Exam Latest EXAM NEW 2026 ( Complied
FROM REAL EXAM) 100%|SOLVED
management by objectives (MBO)
A program that encompasses specific goals, participatively set, for an explicit
time period, with feedback on goal progress.
self-efficacy
An individual's belief that he or she is capable of performing a task.
reinforcement theory
A theory that says that behavior is a function of its consequences.
behaviorism
A theory that argues that behavior follows stimuli in a relatively unthinking
manner.
social-learning theory
The view that we can learn through both observation and direct experience.
equity theory
A theory that says that individuals compare their job inputs and outcomes with
those of others and then respond to eliminate any inequities.
distributive justice
Perceived fairness of the amount and allocation of rewards among individuals.
organizational justice
An overall perception of what is fair in the workplace, composed of distributive,
procedural, and interactional justice.
procedural justice
,personal power
Influence derived from an individual's characteristics.
expert power
Influence based on special skills or knowledge.
referent power
Influence based on identification with a person who has desirable resources or
personal traits.
power tactics
Ways in which individuals translate power bases into specific actions.
Nine influence tactics
1. Legitimacy 2. rational Persuasion 3. Inspirational appeals 4. Consultation 5.
Exchange 6. Personal appeals 7. Ingratiation 8. Pressure 9. Coalitions
political skill
The ability to influence others in such a way as to enhance one's objectives.
sexual harassment
Any unwanted activity of a sexual nature that affects an individual's employment
and creates a hostile work environment.
long-term orientation
A national culture attribute that emphasizes the future, thrift, and persistence.
short-term orientation
A national culture attribute that emphasizes the past and present, respect for
tradition, and fulfillment of social obligations. people value the here and now;
they accept change more readily and don't see commitments as impediments to
change.
heredity
, factors determined at conception; one's biological, physiological, and inherent
psychological makeup.
Perception
A process by which individuals organize and interpret their sensory impressions
in order to give meaning to their environment.
attribution theory
An attempt to determine whether an individual's behavior is internally or
externally caused.
fundamental attribution error
The tendency to underestimate the influence of external factors and overestimate
the influence of internal factors when making judgments about the behavior of
others.
self-serving bias
The tendency for individuals to attribute their own successes to internal factors
and put the blame for failures on external factors.
selective perception
The tendency to selectively interpret what one sees on the basis of one's
interests, background, experience, and attitudes.
halo effect
The tendency to draw a general impression about an individual on the basis of a
single characteristic.
contrast effect
Evaluation of a person's characteristics that is affected by comparisons with
other people recently encountered who rank higher or lower on the same
characteristics.
stereotyping
Judging someone on the basis of one's perception of the group to which that
person belongs.
self-fulfilling prophecy
Exam Latest EXAM NEW 2026 ( Complied
FROM REAL EXAM) 100%|SOLVED
management by objectives (MBO)
A program that encompasses specific goals, participatively set, for an explicit
time period, with feedback on goal progress.
self-efficacy
An individual's belief that he or she is capable of performing a task.
reinforcement theory
A theory that says that behavior is a function of its consequences.
behaviorism
A theory that argues that behavior follows stimuli in a relatively unthinking
manner.
social-learning theory
The view that we can learn through both observation and direct experience.
equity theory
A theory that says that individuals compare their job inputs and outcomes with
those of others and then respond to eliminate any inequities.
distributive justice
Perceived fairness of the amount and allocation of rewards among individuals.
organizational justice
An overall perception of what is fair in the workplace, composed of distributive,
procedural, and interactional justice.
procedural justice
,personal power
Influence derived from an individual's characteristics.
expert power
Influence based on special skills or knowledge.
referent power
Influence based on identification with a person who has desirable resources or
personal traits.
power tactics
Ways in which individuals translate power bases into specific actions.
Nine influence tactics
1. Legitimacy 2. rational Persuasion 3. Inspirational appeals 4. Consultation 5.
Exchange 6. Personal appeals 7. Ingratiation 8. Pressure 9. Coalitions
political skill
The ability to influence others in such a way as to enhance one's objectives.
sexual harassment
Any unwanted activity of a sexual nature that affects an individual's employment
and creates a hostile work environment.
long-term orientation
A national culture attribute that emphasizes the future, thrift, and persistence.
short-term orientation
A national culture attribute that emphasizes the past and present, respect for
tradition, and fulfillment of social obligations. people value the here and now;
they accept change more readily and don't see commitments as impediments to
change.
heredity
, factors determined at conception; one's biological, physiological, and inherent
psychological makeup.
Perception
A process by which individuals organize and interpret their sensory impressions
in order to give meaning to their environment.
attribution theory
An attempt to determine whether an individual's behavior is internally or
externally caused.
fundamental attribution error
The tendency to underestimate the influence of external factors and overestimate
the influence of internal factors when making judgments about the behavior of
others.
self-serving bias
The tendency for individuals to attribute their own successes to internal factors
and put the blame for failures on external factors.
selective perception
The tendency to selectively interpret what one sees on the basis of one's
interests, background, experience, and attitudes.
halo effect
The tendency to draw a general impression about an individual on the basis of a
single characteristic.
contrast effect
Evaluation of a person's characteristics that is affected by comparisons with
other people recently encountered who rank higher or lower on the same
characteristics.
stereotyping
Judging someone on the basis of one's perception of the group to which that
person belongs.
self-fulfilling prophecy
