BC-TMH EXAM / BOARD CERTIFIED TELEMENTAL HEALTH CERTIFICATION QUESTIONS
AND CORRECT ANSWERS (VERIFIED) | LATEST UPDATE 2026/2027 | GRADED A+ |
BRAND NEW | 100% GUARANTEED PASS
Telehealth - ANSWER-A broad term having to do with providing health care services from a
distance. A direct service provided from a distance to clients/patients, consultations to other
health care professionals, education related to health care to clients or other health care
professionals, and coordination of care (helping integrated physical and behavioral health
concerns to improve the outcomes for both, reducing unnecessary readmissions, reducing
medication errors, treatment errors, wrong diagnosis).
Telemental health - ANSWER-Providing psychotherapy directly to a client when the clinician and
the client are not in the same location. Telemental health and mental health services are not
separate services. It is the same service, provided by different means.
Accountable Care Organization (ACO) - ANSWER-A healthcare organization characterized by a
payment and care delivery model that seeks to tie provider reimbursements to quality metrics
and reductions in the total cost of care for an assigned population of patients. (Wikipedia)
Analog - ANSWER-A continuous signal where the time varying variable is represented by
another time varying quantity. It differs from a digital signal where a continuous quantity is
represented by a discrete function that only takes on one of a finite number of values.
Application Service Provider (ASP) - ANSWER-An ASP hosts a variety of applications on a
central server. For a fee, customers can access the applications over secure Internet
connections or a private network. This means that they do not need to purchase, install or
maintain the software themselves; instead they rent the applications they need from the ASP.
New releases, such as software upgrades, are generally included in the price.
Asynchronous - ANSWER-Term describing store and forward transmission of medical images
and/or data because the data transfer takes place over a period of time, and typically in
separate time frames. The transmission typically does not take place simultaneously. This is the
opposite of synchronous (see below).
generic name on the credit card statement, rather than, say, your business name. Some of them
allow you to store the patient's credit card information, so you can charge the card yourself, but
you don't actually have access to credit card information right. We have access to execute those
functions, but actually to the credit card information.
,Health Savings Account - ANSWER-when you sign up for one of these payment processing
companies, it's important that you are designated as a healthcare provider. Because if you're, if
you are taking payment through say a health savings account card, you don't want that to be
denied.
Length of time to keep records - ANSWER-6 years designated record set by HIPAA; 10 years
CMS requires for Medicare; or seven years after member came to age of consent or if
state/licensure laws require longer, the longest time stated is required
HIPAA Secure - ANSWER-it is set up in a way that allows the clinician to be HIPAA compliant,
meaning it uses you know encryption backups, contingency plans. You can all access the audit,
you can audit the access logs, like all those kinds of things.
HIPAA compliant platform - ANSWER-Well, if they say that, be aware because they probably
don't know a whole lot about HIPAA compliance because technology is not covered under
HIPAA law itself; The organization and the clinician have to be HIPAA compliant when using the
technology so that technology could be set up in a way that allows you as a covered entity under
HIPAA law to be HIPAA compliant and if the organization, technology provider signs a BAA, they
can be HIPAA compliant.
Safe harbor - ANSWER-t if I could claim safe harbor for this device, meaning that even if
someone got access to this device, there's no way possible that they can hack into the actual
patient information, I could claim safe harbor and say there was no breach. Example: full disk
encrypted with a smart password; Not only that I could go on to my Google account because I
registered this phone with my Google account, and I could see whether or not anyone access
the phone and I can wipe it clean and disable the phone remotely
Conduit clause - ANSWER-So some technology providers will claim that you don't need a
business associate agreement from them in order for you to remain HIPAA compliant when
using them because they're a conduit. Well a conduit is a technology that simply allows two
points to connect with each other, but the conduit doesn't know who's connecting with who.
Doesn't retain any of that information, doesn't have access to that information. I'd be very
careful about that because often that technology, providers do have access to the metadata.
They do store and know who connected with who, which would not qualify for this conduit
clause.Asynchronous Transfer Mode (ATM) - ANSWER-A telecommunications standard to
support voice, video and data communications. The mode uses asynchronous time-division
multiplexing and encodes data into small, fixed-sized cells rather than packets or frames.
Authentication - ANSWER-A method of verifying the identity of a person sending or receiving
information using passwords, keys and other automated identifiers.
,Bandwidth - ANSWER-A measure of the information carrying capacity of a communications
channel; a practical limit to the size, cost, and capability of a telemedicine service.
Basic Rate Interface - ANSWER-An ISDN (see below) configuration that provides two bearer (B)
channels at 64 kilobits/second (kbit/s) each and one data (D) channel at 16 kbit/s. B channels are
for voice data and D channels for any combination of data, control/signaling, and X.25 packet
networking. B channels can be aggregated to provide128 kbit/s.
Bits Per Second (bps) - ANSWER-Number of electronic data bits conveyed or processed per
unit of time.
Bluetooth Wireless - ANSWER-An industrial specification for wireless personal area networks
(PANs) that provides the means to connect and exchange information between devices such as
mobile phones, laptops, PCs, printers, digital cameras and video game consoles over a secure,
globally unlicensed short-range radio frequency. The specifications are developed and licensed
by the Bluetooth Special Interest Group (http://www.bluetooth.com/Pages/about-bluetooth-
sig.aspx).
Bridge - ANSWER-Device for linking multiple videoconferencing sites in a single
videoconference session. It is also often referred to as a multipoint control unit (MCU).
Broadband - ANSWER-Communications (e.g., broadcast television, microwave, and satellite)
capable of carrying a wide range of frequencies; refers to transmission of signals in a
frequency-modulated fashion over a segment of the total bandwidth available, thereby
permitting simultaneous transmission of several messages.
Cascading - ANSWER-Means to accommodate more videoconference participants than using
one MCU by joining another MCU into a session hosted by the primary MCU.
Certification Commission for Health Information Technology (CCHIT) - ANSWER-Founded in
2004 with the public mission of accelerating the adoption of health IT, it certifies electronic
health records (EHRs) using comprehensive, practical definitions of what capabilities were
needed in these systems. (http://www.cchit.org/)
Centers for Medicare & Medicaid Services (CMS) - ANSWER-A federal agency within the United
States Department of Health and Human Services (DHHS) that administers the Medicare
program and works in partnership with state governments to administer Medicaid, the State
Children's Health Insurance Program (SCHIP), and Health Insurance Portability and
Accountability Act (HIPAA) standards. (Wikipedia)
, Channel Service Unit/Data Service Unit (CSU/DSU) - ANSWER-A digital-interface device for
connecting Data Terminal Equipment devices (DTE) (e.g., router) to a digital circuit (e.g., T1
line). CSU connects to the network and the DSU handles the DTE interface.
Circuit Switched Network - ANSWER-A method for implementing a telecommunications network
where two nodes have a dedicated communications channel through the network for
communication, guaranteeing full bandwidth for the session.
Class of Service (CoS) - ANSWER-Used in data and voice protocols to differentiate payloads in
the transmitted packets to help assign priorities to the data payload.
Clinical Decision Support System (CCDS) - ANSWER-Systems (usually electronically based and
interactive) that provide clinicians, staff, patients, and other individuals with knowledge and
person-specific information, intelligently filtered and presented at appropriate times, to enhance
health and health care. (http://healthit.ahrq.gov/images/jun09cdsreview/09_0069_ef.html)
Clinical Information System - ANSWER-Hospital-based information system designed to collect
and organize data relating exclusively to information regarding the care of a patient rather than
administrative data. .
Cloud computing - ANSWER-The use of computing resources (hardware and software) that are
delivered as a service over a network (typically the Internet). The name comes from the use of a
cloud-shaped symbol as an abstraction for the complex infrastructure it contains in system
diagrams. Cloud computing entrusts remote services with a user's data, software and
computation. (Wikipedia)
CODEC - ANSWER-Acronym for coder-decoder. This is the videoconferencing device that
converts analog video and audio signals to digital video and audio code and vice versa. CODECs
typically compress the digital code to conserve bandwidth on a telecommunications path.
Compressed video - ANSWER-Video images that have been encoded using fewer bits of
information than the original dataset (either lossless or lossy) to reduce the amount of
bandwidth needed to capture the necessary information so that the information can be sent over
a network.
Computer-based Patient Record (CPR) - ANSWER-An electronic form of individual patient
information designed to provide access to complete and accurate patient data.
Data Compression - ANSWER-A method to reduce the volume of data using encoding that
results in the data having fewer bits of information than the original dataset (either lossless or
AND CORRECT ANSWERS (VERIFIED) | LATEST UPDATE 2026/2027 | GRADED A+ |
BRAND NEW | 100% GUARANTEED PASS
Telehealth - ANSWER-A broad term having to do with providing health care services from a
distance. A direct service provided from a distance to clients/patients, consultations to other
health care professionals, education related to health care to clients or other health care
professionals, and coordination of care (helping integrated physical and behavioral health
concerns to improve the outcomes for both, reducing unnecessary readmissions, reducing
medication errors, treatment errors, wrong diagnosis).
Telemental health - ANSWER-Providing psychotherapy directly to a client when the clinician and
the client are not in the same location. Telemental health and mental health services are not
separate services. It is the same service, provided by different means.
Accountable Care Organization (ACO) - ANSWER-A healthcare organization characterized by a
payment and care delivery model that seeks to tie provider reimbursements to quality metrics
and reductions in the total cost of care for an assigned population of patients. (Wikipedia)
Analog - ANSWER-A continuous signal where the time varying variable is represented by
another time varying quantity. It differs from a digital signal where a continuous quantity is
represented by a discrete function that only takes on one of a finite number of values.
Application Service Provider (ASP) - ANSWER-An ASP hosts a variety of applications on a
central server. For a fee, customers can access the applications over secure Internet
connections or a private network. This means that they do not need to purchase, install or
maintain the software themselves; instead they rent the applications they need from the ASP.
New releases, such as software upgrades, are generally included in the price.
Asynchronous - ANSWER-Term describing store and forward transmission of medical images
and/or data because the data transfer takes place over a period of time, and typically in
separate time frames. The transmission typically does not take place simultaneously. This is the
opposite of synchronous (see below).
generic name on the credit card statement, rather than, say, your business name. Some of them
allow you to store the patient's credit card information, so you can charge the card yourself, but
you don't actually have access to credit card information right. We have access to execute those
functions, but actually to the credit card information.
,Health Savings Account - ANSWER-when you sign up for one of these payment processing
companies, it's important that you are designated as a healthcare provider. Because if you're, if
you are taking payment through say a health savings account card, you don't want that to be
denied.
Length of time to keep records - ANSWER-6 years designated record set by HIPAA; 10 years
CMS requires for Medicare; or seven years after member came to age of consent or if
state/licensure laws require longer, the longest time stated is required
HIPAA Secure - ANSWER-it is set up in a way that allows the clinician to be HIPAA compliant,
meaning it uses you know encryption backups, contingency plans. You can all access the audit,
you can audit the access logs, like all those kinds of things.
HIPAA compliant platform - ANSWER-Well, if they say that, be aware because they probably
don't know a whole lot about HIPAA compliance because technology is not covered under
HIPAA law itself; The organization and the clinician have to be HIPAA compliant when using the
technology so that technology could be set up in a way that allows you as a covered entity under
HIPAA law to be HIPAA compliant and if the organization, technology provider signs a BAA, they
can be HIPAA compliant.
Safe harbor - ANSWER-t if I could claim safe harbor for this device, meaning that even if
someone got access to this device, there's no way possible that they can hack into the actual
patient information, I could claim safe harbor and say there was no breach. Example: full disk
encrypted with a smart password; Not only that I could go on to my Google account because I
registered this phone with my Google account, and I could see whether or not anyone access
the phone and I can wipe it clean and disable the phone remotely
Conduit clause - ANSWER-So some technology providers will claim that you don't need a
business associate agreement from them in order for you to remain HIPAA compliant when
using them because they're a conduit. Well a conduit is a technology that simply allows two
points to connect with each other, but the conduit doesn't know who's connecting with who.
Doesn't retain any of that information, doesn't have access to that information. I'd be very
careful about that because often that technology, providers do have access to the metadata.
They do store and know who connected with who, which would not qualify for this conduit
clause.Asynchronous Transfer Mode (ATM) - ANSWER-A telecommunications standard to
support voice, video and data communications. The mode uses asynchronous time-division
multiplexing and encodes data into small, fixed-sized cells rather than packets or frames.
Authentication - ANSWER-A method of verifying the identity of a person sending or receiving
information using passwords, keys and other automated identifiers.
,Bandwidth - ANSWER-A measure of the information carrying capacity of a communications
channel; a practical limit to the size, cost, and capability of a telemedicine service.
Basic Rate Interface - ANSWER-An ISDN (see below) configuration that provides two bearer (B)
channels at 64 kilobits/second (kbit/s) each and one data (D) channel at 16 kbit/s. B channels are
for voice data and D channels for any combination of data, control/signaling, and X.25 packet
networking. B channels can be aggregated to provide128 kbit/s.
Bits Per Second (bps) - ANSWER-Number of electronic data bits conveyed or processed per
unit of time.
Bluetooth Wireless - ANSWER-An industrial specification for wireless personal area networks
(PANs) that provides the means to connect and exchange information between devices such as
mobile phones, laptops, PCs, printers, digital cameras and video game consoles over a secure,
globally unlicensed short-range radio frequency. The specifications are developed and licensed
by the Bluetooth Special Interest Group (http://www.bluetooth.com/Pages/about-bluetooth-
sig.aspx).
Bridge - ANSWER-Device for linking multiple videoconferencing sites in a single
videoconference session. It is also often referred to as a multipoint control unit (MCU).
Broadband - ANSWER-Communications (e.g., broadcast television, microwave, and satellite)
capable of carrying a wide range of frequencies; refers to transmission of signals in a
frequency-modulated fashion over a segment of the total bandwidth available, thereby
permitting simultaneous transmission of several messages.
Cascading - ANSWER-Means to accommodate more videoconference participants than using
one MCU by joining another MCU into a session hosted by the primary MCU.
Certification Commission for Health Information Technology (CCHIT) - ANSWER-Founded in
2004 with the public mission of accelerating the adoption of health IT, it certifies electronic
health records (EHRs) using comprehensive, practical definitions of what capabilities were
needed in these systems. (http://www.cchit.org/)
Centers for Medicare & Medicaid Services (CMS) - ANSWER-A federal agency within the United
States Department of Health and Human Services (DHHS) that administers the Medicare
program and works in partnership with state governments to administer Medicaid, the State
Children's Health Insurance Program (SCHIP), and Health Insurance Portability and
Accountability Act (HIPAA) standards. (Wikipedia)
, Channel Service Unit/Data Service Unit (CSU/DSU) - ANSWER-A digital-interface device for
connecting Data Terminal Equipment devices (DTE) (e.g., router) to a digital circuit (e.g., T1
line). CSU connects to the network and the DSU handles the DTE interface.
Circuit Switched Network - ANSWER-A method for implementing a telecommunications network
where two nodes have a dedicated communications channel through the network for
communication, guaranteeing full bandwidth for the session.
Class of Service (CoS) - ANSWER-Used in data and voice protocols to differentiate payloads in
the transmitted packets to help assign priorities to the data payload.
Clinical Decision Support System (CCDS) - ANSWER-Systems (usually electronically based and
interactive) that provide clinicians, staff, patients, and other individuals with knowledge and
person-specific information, intelligently filtered and presented at appropriate times, to enhance
health and health care. (http://healthit.ahrq.gov/images/jun09cdsreview/09_0069_ef.html)
Clinical Information System - ANSWER-Hospital-based information system designed to collect
and organize data relating exclusively to information regarding the care of a patient rather than
administrative data. .
Cloud computing - ANSWER-The use of computing resources (hardware and software) that are
delivered as a service over a network (typically the Internet). The name comes from the use of a
cloud-shaped symbol as an abstraction for the complex infrastructure it contains in system
diagrams. Cloud computing entrusts remote services with a user's data, software and
computation. (Wikipedia)
CODEC - ANSWER-Acronym for coder-decoder. This is the videoconferencing device that
converts analog video and audio signals to digital video and audio code and vice versa. CODECs
typically compress the digital code to conserve bandwidth on a telecommunications path.
Compressed video - ANSWER-Video images that have been encoded using fewer bits of
information than the original dataset (either lossless or lossy) to reduce the amount of
bandwidth needed to capture the necessary information so that the information can be sent over
a network.
Computer-based Patient Record (CPR) - ANSWER-An electronic form of individual patient
information designed to provide access to complete and accurate patient data.
Data Compression - ANSWER-A method to reduce the volume of data using encoding that
results in the data having fewer bits of information than the original dataset (either lossless or
