Nursing Leadership and Management – Chapter 2 – Study Guide & Practice
Questions
ANS: A
Correct: Unfreeze is correct because the change agent promotes problem identification and
encourages awareness of the need for change. In alignment with Lewin's stages of change
(unfreezing, moving, and refreezing), education and involvement are keys to successful change.
People must believe that improvement is possible before they will be willing to consider chang -
correct answer ✔✔In an attempt to persuade employees to bargain for another type of health
insurance, a handout is circulated that describes the present employees' health care insurance
as being insensitive, limiting choices of care providers, and providing inferior care. This reflects
which aspect of Lewin's planned change?
a. Unfreeze
b. Move
c. Refreeze
d. Acceptance
ANS: C
Correct: The terms leadership and management are often used interchangeably, and it is
difficult to discuss one without discussing the other. However, these roles have specific traits
unique to themselves. The manager is the coordinator of resources (time, people, and supplies)
needed to achieve outcomes. - correct answer ✔✔One difference between a leader and a
manager is that a:
a.leader has legitimate authority.
b.manager motivates and inspires others.
c.manager focuses on coordinating resources.
d.leader focuses on accomplishing goals of the organization.
, ANS: B
Correct: The nursing process, which is familiar to nurses who address patient care needs, can be
applied to all management activities that require decision-making and problem-solving. As in
the nursing process and the problem-solving process, one must first gather information about
the problem or situation. - correct answer ✔✔The first step in the nursing process and in the
problem-solving process is to:
a. identify the problem.
b. gather information.
c. consider the consequences.
d. implement interventions.
ANS: A
Correct: The dynamics of the situation demand that the leader take control and direct
employees to specific actions in response to the emergency. - correct answer ✔✔An explosion
just occurred at the local factory, and hundreds of employees have sustained varying degrees of
injury. Which type of nursing leadership is most effective in this situation?
a.Autocratic
b.Democratic
c.Laissez-faire
d.Referent
ANS: C
Correct: Seven primary sources of power are known. Expert power is based on knowledge,
skills, and information. - correct answer ✔✔An RN with excellent assessment and psychomotor
skills would derive power on the basis of which source?
Questions
ANS: A
Correct: Unfreeze is correct because the change agent promotes problem identification and
encourages awareness of the need for change. In alignment with Lewin's stages of change
(unfreezing, moving, and refreezing), education and involvement are keys to successful change.
People must believe that improvement is possible before they will be willing to consider chang -
correct answer ✔✔In an attempt to persuade employees to bargain for another type of health
insurance, a handout is circulated that describes the present employees' health care insurance
as being insensitive, limiting choices of care providers, and providing inferior care. This reflects
which aspect of Lewin's planned change?
a. Unfreeze
b. Move
c. Refreeze
d. Acceptance
ANS: C
Correct: The terms leadership and management are often used interchangeably, and it is
difficult to discuss one without discussing the other. However, these roles have specific traits
unique to themselves. The manager is the coordinator of resources (time, people, and supplies)
needed to achieve outcomes. - correct answer ✔✔One difference between a leader and a
manager is that a:
a.leader has legitimate authority.
b.manager motivates and inspires others.
c.manager focuses on coordinating resources.
d.leader focuses on accomplishing goals of the organization.
, ANS: B
Correct: The nursing process, which is familiar to nurses who address patient care needs, can be
applied to all management activities that require decision-making and problem-solving. As in
the nursing process and the problem-solving process, one must first gather information about
the problem or situation. - correct answer ✔✔The first step in the nursing process and in the
problem-solving process is to:
a. identify the problem.
b. gather information.
c. consider the consequences.
d. implement interventions.
ANS: A
Correct: The dynamics of the situation demand that the leader take control and direct
employees to specific actions in response to the emergency. - correct answer ✔✔An explosion
just occurred at the local factory, and hundreds of employees have sustained varying degrees of
injury. Which type of nursing leadership is most effective in this situation?
a.Autocratic
b.Democratic
c.Laissez-faire
d.Referent
ANS: C
Correct: Seven primary sources of power are known. Expert power is based on knowledge,
skills, and information. - correct answer ✔✔An RN with excellent assessment and psychomotor
skills would derive power on the basis of which source?